Build your it service request portal without code
Manage tickets, track hardware requests, and provide support in an AI-powered portal built with AI to fit your team's IT workflow.
Build exactly what your team needs
Customize your it service request portal with the exact ticket views and status steps your team needs. Add new help desk features as you grow.
Submit technical support tickets
Automated ticket routing
Hardware and software requests
Real-time status tracking
AI-powered knowledge base
Support performance analytics
Unify your support data in real time
Connect spreadsheets, ticket logs, and hardware databases with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your IT desk.
Give every user a custom, secure experience.
Give employees and technicians the right views and access in a branded portal. Set up secure logins, user groups, and permissions in minutes.
Easy, secure logins
Softr apps are mobile-ready. Turn your IT portal into a downloadable app so staff can submit tickets or track requests from anywhere.
Works on any device
Softr apps are mobile-ready. Turn your IT portal into a downloadable app so staff can submit tickets or track requests from anywhere.
Automations
Build native automations to handle ticket notifications, status updates, and engineer assignments automatically whenever a request is made.
User groups
Provide separate views for employees and IT admins, creating personalized dashboards so everyone sees the tickets relevant to them.
Advanced permissions
Apply rules for different roles. Customize who can view, edit, or close tickets, and which internal notes remain hidden from employees.
Security
Protect sensitive corporate and user information from threats. Softr is fully compliant with SOC2 and GDPR regulations for IT data.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your it service request portal in minutes with AI—no manual configuration or complex setup required.
Consolidate your stack
Add features like knowledge bases, hardware logs, or automated routing as your IT processes evolve—no rebuild.
Flexible as you grow
Start with a help desk, then add asset trackers, team dashboards, or employee forms—all in one unified place.
Generate a custom it service request portal in minutes
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your it service request portal. No code.
Describe your workflow and let Softr’s AI build it in minutes. Get started today for free.