Build a custom customer support platform portal with no coding.

No more scattered tickets or slow responses. Centralize support requests, updates, and team communication in one secure platformβ€”fast and simple.

Free customer support platform portal builder

Trusted by 500,000+ teams worldwide

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""I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went 'This is it!'""

Rebecca Berneck CEO, Officeheads

Read customer story
Rebecca Berneck headshot

Tailor your support portal to fit your workflows

Client onboarding

Streamline client onboarding with custom forms and pre-built pages for a seamless and personalized experience.

Support ticketing

Track and manage customer issues effectively with a ticketing system and feedback collection forms.

Document management

Offer clients a secure space to upload, access, and sign important documents with ease.

Support & resources hub

Build a hub with FAQs, tutorials, and helpful articles to empower customers with self-service options.

Customer communication

Keep clients informed by sending emails and updates directly through your app to maintain strong communication.

Reporting & dashboards

Provide real-time insights into customer metrics through custom dashboards and embedded reporting tools.

Customize a client portal to your needs

Use drag-and-drop blocks to build a secure and on-brand portal for your clients. Fully customize the functionality you need without hiring a developer.

Customize a client portal to your needs

Customize the experience for every client

Connect to your existing databases or spreadsheets and map them to your app in minutes. Securely manage access for different clients and team members to ensure data stays secure.

Show clients only what they need to see

Bring your data & tools into one portal

Connect to multiple data sources and toolsβ€”all within the same portal. Create a central hub for your clients and team to maintain visibility, or embed reports and dashboards from other tools into your hub.

Bring your data & tools into one portal

Why Softr for a customer support platform portal

Softr makes it easy to create business software tailored to your data and workflowsβ€”no coding or design skills required

Stay on brand

Customize the design and theme of your portal to fit your unique brand identity

Advanced permissions
Mobile app
Custom code
Enterprise-grade security

Our customers love us

Rated 4.8 in 450+ verified reviews

Read why companies and operators love Softr.

"They say that if you can’t explain it in a simple way, you don’t understand it well enough. I say the same thing about any software. If you can’t figure it out in the first 10 min by yourself without any tutorial, it’s probably not for you. Since the first moment we discovered Softr, we started the work."

Rachid
Rachid Akiki COO at Bookzdoctor

"The best no-code platform to create websites based on airtable databases."

Alexander
Alexander K. Ecommerce Manager

"Softr is an easy to use no-code platform that has so much potential."

Paul
Paul L. Head of Digital Marketing

"Creating a customer portal with Softr allows us to give our customers that bit of extra value. Our customers always comment on how easy to use our Softr portal is and love the fact that it updates with data from Airtable in real-time."

Jeremy
Jeremy Taylor Owner, Defiant CNC

"Incredible platform - from web noob to office superstar in a month!"

Bryant
Bryant H. Analyst

"I have been impressed with the flexibility of Softr. The ability to pull data from different Airtable bases into different blocks and display them on one page was one of the main reasons I chose Softr."

Dan
Dan Smith Director at DS Automotives

"Softr is the goldilocks of no code β€” not too difficult, not too simple. It’s powerful in that you can build a dynamic app that reacts to user inputs, yet is simple enough to build quickly."

Chez
Chez Spigelman Co-founder at Nextcohort

"Easily the shortest learning curve on any app I've used! It's very intuitive and when you can't figure something out the support is excellent and there is also a great community who are always willing to help."

Brian
Brian M. Director

"The best no-code platform to create websites based on airtable databases."

Alexander
Alexander K. Ecommerce Manager

Build a custom customer support platform portal that fits your business

No code, no learning curve, no hassle. Powered by your data.