Help Desk

Build your own IT support dashboard, no code required

Monitor tickets, track resolutions, and improve support with a custom IT dashboard tailored to your team's workflow and goals.

Get started free Start with a template

A user interface displaying an IT support dashboard with charts, ticket lists, and status indicators.

Loved by 800,000+ teams around the globe

Flexibility

Customize your dashboard around your processes

Build an IT support dashboard with only the views and workflows your team needs. Adjust and expand features easily as your processes change—no code required.

UI screenshot of ticket submission and tracking

UI screenshot of ticket assignment and prioritization

UI screenshot of status updates and notifications

UI screenshot of asset and device management

UI screenshot of reporting and analytics dashboard

Data Management

Bring all your IT support data together

Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your support workflows.

Explore all data sources

Power

Custom access for every team. Built-in security, no dev time.

Empower your IT support team with the right tools and permissions. Manage tickets, user requests, and internal access—no IT setup required.

Advanced permissions

Give support agents, team leads, and admins tailored dashboards, so each role sees the tickets and data they need.

User groups

Give support agents, team leads, and admins tailored dashboards, so each role sees the tickets and data they need.

Automations

Connect with tools like Make, Zapier, or N8N to automate ticket routing, notifications, and status updates.

Works on any device

Support teams can track and respond to tickets on the go. The dashboard is mobile-ready out of the box.

Easy, secure logins

Enable secure access for your IT team with Google, email, or SSO logins—no support ticket required.

Security

Keep sensitive support data safe with SOC2 and GDPR compliance, plus detailed access control for your IT team.

AI Magic

An AI assistant for IT support

Let staff ask AI about tickets or issues—answers and insights appear instantly within your IT support dashboard.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building it support dashboard

Easy, fast setup

Spin up your IT support dashboard in minutes with drag-and-drop blocks and templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add ticketing, asset tracking, or new workflows as your help desk needs change—no rebuild required.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Manage support tickets, dashboards, and knowledge bases in one place—no extra tools needed.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”

Ashley Kalinauskas

CEO, Torigen Pharmaceuticals

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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”

Oliver Thomas

Maker Digital Systems Architect, MIT

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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”

Isobelle Ford

Founder & Director, Skylight Ventures

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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”

Jesuena Estoque Reimer

Founder, Mindflows

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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”

Guillaume Duvernay

Growth Lead, Plan A

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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”

Rebecca Berneck

CEO, Officeheads

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How It Works

Build a fully custom it support dashboard in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”