No, you and your team can use the Free plan for as long as you want.

A workspace is a billing unit for your subscription. You can own or be part of as many workspaces as you want, but each one will require its own subscription.

You can try any of our paid plans for a 30-day free trial period. At the end of your free trial, the subscription will automatically continue to the selected plan and your credit card will be charged unless canceled explicitly.

Internal Users = An app user whose email domain is ANY of the following: - is shared by ANY collaborator in your workspace. - is one of the domains you whitelisted in the “domain-based signup” feature (Free email domains, such as Gmail, Outlook, Prontonmail, etc. don’t count.) External Users = An app user who is not an internal user.

Contact us on our customer support chat or send us a note at support@softr.io .

A collaborator is someone who can build and edit Softr applications in your workspace. You have both: - Workspace collaborators — can access all applications in your workspace. - Guest collaborators — can only access selected applications they’ve been invited to.

You can add as many collaborators as you’d like. When you’ve used all free collaborator seats and want to add an additional collaborator, we will ask you to confirm the extra charge before completing the invitation.

Every Softr application comes with a Softr URL (xyz.softr.app), but you can also connect it to your own domain. Note that if you connect to different subdomains that share the same root domain, they will both be counted as a custom domains. Example: if one of your apps connects to app.example.com and the other one to example.com, they’ll be counted as 2 custom domain connections.

You can add as many custom domains as you’d like. When you’ve used all available custom domain connections and want to connect to an additional domain, we will ask you to confirm the extra charge before completing the connection.

A dynamic block (List, Table, Kanban, etc) is a block that displays data from an external data source. A connected data source can have as many records as you want, but this is the max number of records that each dynamic block will display. (You can have an unlimited number of dynamic blocks in a Softr app.)

We want you to be happy with your purchase. For monthly subscription plans - we give a full refund within the first 14 days, and for yearly subscription plans - a full refund within the first 30 days. This is valid for both, cancellation and downgrade actions. Send us an email at support@softr.io and we will help refund your payment.

An enterprise plan is a custom plan tailored to your specific needs and the price varies depending on many factors. It includes SAML SSO, advanced security compliance, a dedicated customer success manager, priority support and bug fixes, and more. Please contact us via this form to arrange a call with us, to help us understand specifics about your needs and to suggest a price point to best fit your needs.

The best way to guide your decision is to use the number of collaborators, internal/external users and custom domains to start with. As you build your apps out and need more powerful functionality you can upgrade to higher plans.

Yes! If you’re a non-profit or an en educational institution, you are eligible to receive any plan for a 30% discount. To apply for a discount please fill out the form here, and we will get back to you soon.

Softr subscriptions auto-renew at the end of each billing period (either monthly or yearly). The billing applies to a single workspace.

Yes, you can pay either monthly or yearly. If you choose to purchase an annual plan, it’ll charge the yearly amount at the point of subscription, and renew in a year's time.

We currently accept all major credit and debit card brands. We don’t accept Paypal payments at this moment.

Your Softr subscription, annual or monthly, will automatically renew until you cancel it. You can cancel your subscriptions under Workspace Settings > Plan & Billing billing page of your Softr account. If you do not see that option for any reason or having technical issues canceling, please send us a message on the customer support chat or email us at support@softr.io , and our team will help you.

Workspace owners can access, view, and download their workspace's invoices under Workspace Settings > Plan and billing page, then scroll to the Invoices section.

You can change your payment method at any time under Workspace Settings > Plan and billing page.

Yes absolutely. We pride ourselves in offering exceptional live customer support including our live chat support, community forum, support guides, documentation and video tutorials. These resources are available to all customers on all free and paid plans. You can also always reach out to us via support@softr.io for any additional questions or inquiries.

You can check out our support documentation here. If you have any other questions, feel free to send us a message on the customer support team or contact support@softr.io.