Build free service request software, no code required
Streamline request tracking, enhance response times, and improve operations with a customizable app tailored to your service needs.
Tailor your service request tool to your needs
Set up a service request portal with just the views and features you need. Adjust it easily as your processes change—no code required.
Submit service requests
Track request status
Assign requests to staff
Internal notes & updates
Service history & reporting
User notifications
Bring all your service request data together
Connect spreadsheets, ticketing systems, and CRMs with real-time sync—or manage everything in Softr Databases. Create a unified source of truth for service requests.
Custom access for every team. Built-in security, no dev time.
Give each support agent or manager the right tools and access. Set up secure logins, user groups, and permissions for your help desk—no IT needed.
Advanced permissions
Give agents, supervisors, and other staff tailored dashboards—so each role sees only what they need for support.
User groups
Give agents, supervisors, and other staff tailored dashboards—so each role sees only what they need for support.
Automations
Connect with tools like Make, Zapier, or N8N to automate ticket assignments, notifications, or status updates.
Works on any device
Agents and managers can access and resolve tickets from any device—Softr apps are mobile-ready out of the box.
Easy, secure logins
Let the support team log in with Google, email, or SSO for fast, secure access to help desk tools.
Security
Keep help desk and customer data safe with SOC2 and GDPR compliance, plus fine-tuned access controls.
.svg)
AI assistant for your support team
Let your team and customers ask AI about requests, status, or next steps—answers come fast, right inside your help desk app.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Set up your help desk for managing service requests in minutes with simple drag-and-drop blocks.
Consolidate your stack
Add workflows for ticket assignments, approvals, or notifications as your help desk needs change.
Flexible as you grow
Manage requests, team dashboards, and forms all in one place—no extra software required.
Build a fully custom service request software in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
250+
600+
Frequently asked questions
Build your Help Desk platform in minutes