Streamline issue tracking, enhance resolution efficiency, and adapt to your team's workflow with a fully customizable no-code platform


Set up your issue resolution tracker with only the workflows and views your team needs. Adjust and add features as your process evolves—no code required.
Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for issue resolution.
Equip your support team with the right tools to track, resolve, and manage issues efficiently. Set up logins, user groups, and permissions in minutes—no IT help needed.
Assign tailored access for agents, managers, and admins. Each role gets dashboards focused on their support tasks.
Assign tailored access for agents, managers, and admins. Each role gets dashboards focused on their support tasks.
Connect with tools like Make, Zapier, or N8N to automate ticket notifications, escalations, and status updates.
Allow your team to manage and track issues anywhere—Softr apps are mobile-ready out of the box.
Enable your team to log in with Google, email, or SSO for secure, hassle-free access to the help desk.
Keep support data secure with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
Let support agents use AI to find solutions, updates, or ticket details—built right into your help desk for instant answers.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Spin up your issue resolution tracker in minutes with drag-and-drop blocks—no coding needed.
Add ticket forms, automations, or team workflows as your help desk needs change—no rebuild required.
Track issues, manage requests, and add dashboards—all in one place, no extra help desk tools needed.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












An issue resolution tracker is a secure space where your team or stakeholders can log in to report, monitor, and manage issues as they arise. It keeps all updates, comments, and documentation in one place so you don’t have to rely on scattered emails or spreadsheets. This helps everyone stay organized and ensures every issue is tracked from identification to resolution.
Softr makes it easy to create an issue resolution tracker that fits exactly how your team works. You can connect your existing data—like Airtable, HubSpot, Notion, monday.com, SQL, and more—and set up a tracker where users can log in, submit issues, view status updates, and collaborate with team members, all in one centralized platform.
No coding is needed. You can start with a template or design your own layout, set up permissions, and brand it to match your organization. It’s quick to launch, easy to update, and flexible enough to evolve as your process improves. This makes tracking and resolving issues much more efficient and transparent.
You can add a variety of features to your issue resolution tracker to match your workflow. Common options include:
\- User logins—so each stakeholder can access their own issues or assigned tasks
\- Custom dashboards—to show issue status, response times, or resolution metrics
\- Forms—for submitting new issues, feedback, or escalation requests
\- File sharing—for attaching screenshots, logs, or related documents
\- Search and filters—to quickly find issues by status, priority, or owner
\- Tables, lists, and detail views—to display all open issues, recent updates, or historical records
\- Comments or status updates—for keeping all communication about an issue in one place
\- Charts—to visualize trends, bottlenecks, or progress rates
\- Calendar view—for tracking deadlines, follow-ups, or review meetings
\- Permissions and roles—so users only see the issues relevant to them
All of these features can be built using Softr’s drag-and-drop blocks, so you won’t need to write code. And if your tracking process changes, it’s easy to update your tracker as needed.
No coding is required. You can build your issue resolution tracker entirely using Softr’s visual editor. Everything from layout to permissions can be adjusted without writing a single line of code.
Yes. You can manage multiple users or teams within a single issue resolution tracker. Each user will only see the issues and updates relevant to them, depending on their login and assigned role. This setup is helpful for organizations or departments that need to keep track of different issue threads while ensuring everyone only accesses the information they need.
Softr supports a wide range of data sources for your issue resolution tracker. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. There’s also the option to connect other data sources using the REST API.
You’re not limited to a single source—your issue resolution tracker can pull in issue data from multiple platforms simultaneously. Most sources support real-time, two-way sync, so updates in your tracker or in the original data source stay in sync automatically.
Yes, Softr gives you full control over how users interact with your issue resolution tracker. You can tailor the layout, navigation, and content to match your workflow and branding. Each section or page can be set to show or hide based on who’s logged in, so each user or team sees only what’s relevant to their issue list.
You can also establish different user roles, such as reporter, resolver, or admin, and define exactly what each role can view, submit, or update. For example, some users might only see the issues they’ve reported, while managers might be able to view and manage all issues. You can further personalize views by filtering data based on the logged-in user. This level of customization ensures your tracker is clean, secure, and tailored to each user group.
Yes, you can. You don’t need to have your issue data stored somewhere else to get started with Softr. If you’re building your issue resolution tracker from scratch, you can use Softr Databases, which are built right into the platform and work seamlessly with your tracker.
If you already have issue data in tools like Airtable, Google Sheets, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. The REST API connector allows you to bring in data from other platforms too. This gives you full control over how your issue records are structured and displayed in your tracker.
Yes, you can fully white-label your issue resolution tracker in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the tracker feel like a seamless part of your organization. You can also remove all Softr branding, so team members and users only see your company’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your issue resolution tracker. You can adjust colors, fonts, spacing, and page structure to match your organization’s style. You can also define how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your data, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured data like lists of reported issues, status updates, or assigned team members
\- List or Card blocks – to highlight things like priority tickets, recent activity, or categories
\- Detail View – to show a single issue with all its details
\- Forms – for submitting new issues or feedback
\- Charts – to show trends in resolution times or issue volume
\- Calendar blocks – to display deadlines or scheduled follow-ups
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your issue resolution tracker. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive data across your entire tracker.
For apps connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your issue data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your issue resolution tracker needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like issue resolution trackers, client portals, and internal tools—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working app, and how well it connects with your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded apps that your team can log into.
You can customize everything visually—from content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch something polished.
Yes. Softr supports a wide range of integrations so you can connect your issue resolution tracker to the rest of your stack. You can sync with tools like Slack for notifications, automate tasks using Zapier, Make, and N8N, and connect to other platforms with REST API and webhooks for more advanced workflows.
Whether you need to send updates to another system, trigger automations based on issue status changes, or display information from other tools, you can build it into your tracker, all without writing code.