Help Desk

Create a custom issue resolution tracker without code

Streamline issue tracking, enhance resolution efficiency, and adapt to your team's workflow with a fully customizable no-code platform

A user interface displaying an issue resolution tracker with a list of issues, status indicators, filters, and action buttons for managing and resolving tasks.
issue resolution tracker mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your issue tracking data in real time

Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for issue resolution.

Explore all data sources
Power

Custom access for every team. Built-in security, no dev time.

Equip your support team with the right tools to track, resolve, and manage issues efficiently. Set up logins, user groups, and permissions in minutes—no IT help needed.

Advanced permissions

Assign tailored access for agents, managers, and admins. Each role gets dashboards focused on their support tasks.

User groups

Assign tailored access for agents, managers, and admins. Each role gets dashboards focused on their support tasks.

Automations

Connect with tools like Make, Zapier, or N8N to automate ticket notifications, escalations, and status updates.

Works on any device

Allow your team to manage and track issues anywhere—Softr apps are mobile-ready out of the box.

Easy, secure logins

Enable your team to log in with Google, email, or SSO for secure, hassle-free access to the help desk.

Security

Keep support data secure with SOC2 and GDPR compliance, plus fine-tuned access control at every level.

AI Magic

An AI teammate for support teams

Let support agents use AI to find solutions, updates, or ticket details—built right into your help desk for instant answers.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building issue resolution tracker

Easy, fast setup

Spin up your issue resolution tracker in minutes with drag-and-drop blocks—no coding needed.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add ticket forms, automations, or team workflows as your help desk needs change—no rebuild required.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Track issues, manage requests, and add dashboards—all in one place, no extra help desk tools needed.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom issue resolution tracker in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
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Frequently asked questions

What is an issue resolution tracker?
What are the benefits of building an issue resolution tracker with Softr?
What types of features can I build into my issue resolution tracker?
Do I need to know how to code to build an issue resolution tracker in Softr?
Can I manage multiple users or teams in the same issue resolution tracker?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my data in another tool?
Can I white-label my issue resolution tracker in Softr, including using my own branding?
Can I customize the design and layout of my issue resolution tracker?
How secure is my data in Softr apps?
How much does it cost to build an issue resolution tracker with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

Build your issue resolution tracker today

Set up your first Help Desk in under 30 minutes
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