Streamline maintenance requests, enhance response times, and ensure operational efficiency with a platform tailored to your team's needs.


Design a request system with just the features and workflows your team needs. Update or add new views as your process changes—no coding required.
Connect spreadsheets, ticketing systems, and service tools with real-time sync—or manage everything in Softr Databases. Centralize your maintenance workflows.
Let maintenance staff, managers, and tenants access and manage requests in a secure, branded portal. Assign roles and permissions in minutes.
Automatically trigger updates, assignment notifications, or status changes using your preferred workflow tools.
Automatically trigger updates, assignment notifications, or status changes using your preferred workflow tools.
Assign roles for maintenance staff, admins, and tenants—each sees only their relevant work orders and updates.
Control who can view, assign, or complete maintenance requests at the role or user level.
Keep maintenance and tenant data secure. Softr is compliant with SOC2 and GDPR standards.
Collect request details, approvals, or completion notes with customizable forms for each maintenance task.
Let staff ask AI about request status, updates, or assignments—answers appear instantly right in your maintenance system.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Spin up your maintenance request system in minutes with ready-to-use blocks and templates.
Add features like work order tracking or notifications as your maintenance workflow changes.
Manage requests, assign work orders, and track status—all in one place, no extra tools needed.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A maintenance request system is a secure online platform where tenants, property managers, or building staff can log in to submit, track, and manage maintenance requests. It keeps all work orders, updates, and communications in one place, so you don’t have to deal with scattered emails or paperwork. This helps everyone stay organized and ensures maintenance issues are addressed efficiently.
Softr makes it simple to build a maintenance request system tailored to how your property or facility team operates. You can connect existing data from tools like Airtable, Notion, or Google Sheets, and create a portal where users can submit requests, check on progress, and upload photos or documents—all in one place.
No coding is needed. You can start with a template or build from scratch, adjust the layout, manage who sees what, and brand the system to match your organization. It's quick to set up, easy to update, and flexible enough to grow with your needs. It just helps everyone stay on top of maintenance and keep operations running smoothly.
You can include a variety of features in your maintenance request system based on your workflow. Common features include:
\- User logins – so tenants, staff, or vendors can access the system securely
\- Custom dashboards – to show open requests, progress, or maintenance stats
\- Forms – for submitting new maintenance requests or providing feedback
\- File uploads – for attaching photos or documents to requests
\- Search and filters – to quickly find specific work orders or issues
\- Tables, lists, and detail views – to display requests, scheduled jobs, or updates
\- Comments or status updates – to keep communication in one place
\- Charts – to visualize maintenance trends or completion rates
\- Calendar view – for tracking upcoming maintenance or scheduled work
\- Permissions and roles – so users only see the information relevant to them
All of these features are built using Softr’s drag-and-drop blocks, and you can update the system as your process changes—no coding required.
No coding is required. You can build your maintenance request system entirely using Softr’s visual editor. Everything from the layout to user permissions can be customized without writing a single line of code.
Yes. You can manage multiple properties or teams in a single maintenance request system. Each user only sees the requests and information assigned to them, based on their login and role. This is helpful for property managers, maintenance coordinators, or any organization overseeing several buildings or teams.
Softr supports a wide range of data sources, so you can manage maintenance requests wherever your data lives. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also pull in data from other tools using the REST API.
You’re not limited to just one data source. You can connect multiple sources to your maintenance request system and display them side by side—for example, tracking requests in Airtable while storing contact info in Google Sheets. Most sources also support real-time syncing, so updates in your app or data source stay in sync automatically.
Yes, Softr gives you complete control over how users interact with your maintenance request system. You can tailor the layout, navigation, and content to fit your workflow and branding. Each page or block can be shown or hidden based on who’s logged in, so, for example, residents only see their own requests, while property managers see everything.
You can set up different user roles like resident, maintenance staff, or property manager—and define exactly what each role can view or update. For instance, residents can submit and track their own requests, while staff can manage and resolve all incoming issues. You can also create personalized dashboards by filtering requests according to the user’s role.
This level of customization is especially handy when you’re managing multiple properties or teams in the same system. It keeps the platform secure, efficient, and organized for everyone involved.
Yes, you can. You don’t need to have your maintenance data stored somewhere else to start building your system with Softr. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and works seamlessly with your maintenance request application.
But if you already have maintenance records in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can even bring in data from other sources using the REST API connector. Either way, you have full control over how your maintenance data is structured and displayed in your system.
Yes, you can fully white-label your maintenance request system in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the system feel like a natural extension of your organization. You can also remove all Softr branding, so your users only see your company’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your maintenance request system. You can adjust colors, fonts, spacing, and page structure to match your organization’s look and feel. You can also choose how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your data, you can add different types of blocks depending on your needs:
\- Table blocks – to show lists of open and closed maintenance requests
\- List or Card blocks – to highlight things like maintenance categories, property details, or assigned technicians
\- Detail View – to show individual request details or work orders
\- Forms – for submitting new maintenance requests
\- Charts – to track resolution times or request types
\- Calendar blocks – to display scheduled maintenance or due dates
If your system’s requirements change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your maintenance request system is hosted on secure, reliable infrastructure. Softr also gives you full control over who can see and do what in your system. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive information across your entire system.
For apps connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your maintenance request system needs more users or features, there are paid plans available that offer additional options and scalability. You can view the details and compare plans at: <http://softr.io/pricing>
Softr is designed to make it easy to build fully functional, user-facing apps—like maintenance request systems, internal tools, or service portals—without writing code or needing a development team. What sets it apart is how quickly you can go from idea to a working system, and how seamlessly it connects with your existing data sources.
Unlike some no-code tools that are focused on mobile apps (like Glide) or geared toward developers (like Retool), Softr is aimed at non-technical teams who want control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded systems that your team or tenants can log into.
You can customize everything visually—from content and design to who sees which requests. And since Softr includes user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch a professional solution.
Yes. Softr supports a wide range of integrations so you can connect your maintenance request system to the rest of your tech stack. You can automate tasks using Zapier, Make, or N8N, and connect with other tools like Slack for alerts or email for automatic notifications. Softr also supports REST API and webhooks for more advanced workflows.
Whether you want to notify your team when a new request comes in, update other systems based on maintenance status, or display data from your property management tools, you can build these automations into your system—without writing any code.