Build your own IT knowledge base portal, no code required
Organize and share IT resources, streamline access, and enhance team efficiency with a customizable portal tailored to your needs.
Customize your knowledge base to your needs
Set up your IT knowledge base with just the views and workflows your team needs. Adapt and add features as your support processes evolve—no code needed.
Article creation and editing
Role-based access control
Search and filter resources
Article feedback and rating
Request new documentation
Version tracking and updates
Unify your knowledge base data in real time
Connect articles, FAQs, and support systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your IT resources.
Give every user secure access to your knowledge base.
Deliver a branded knowledge base portal with tailored access for each user. Set up secure logins, user groups, and permissions in minutes—no coding required.
Easy, secure logins
Users can view your knowledge base on desktop or mobile. Make it a downloadable app instantly with Softr’s PWA.
Works on any device
Users can view your knowledge base on desktop or mobile. Make it a downloadable app instantly with Softr’s PWA.
Automations
Integrate your knowledge base with tools like Make, Zapier, or N8N to automate updates, notifications, and content workflows.
User groups
Offer different user experiences for employees, customers, or partners—each with relevant knowledge articles.
Advanced permissions
Set permissions so only authorized users can view, edit, or contribute to specific knowledge articles.
Security
Protect sensitive company information. Softr is SOC2 and GDPR compliant for peace of mind.
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An AI assistant for IT teams
IT staff ask AI about policies, fixes, or setup—Softr’s built-in AI finds instant, accurate answers right in your portal.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your IT knowledge base portal in minutes with drag-and-drop blocks and templates.
Consolidate your stack
Add FAQs, search tools, or user permissions as your knowledge base evolves—no rebuild needed.
Flexible as you grow
Centralize guides, FAQs, and support resources in one portal—no extra tools required.
Build a fully custom knowledge base portal in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Launch your Knowledge Base today