Vibe code a help desk ready for real users
Describe your support workflow and get a help desk with ticket intake, triage, queues, and permissions covered for real support teams.
Shape your ticket workflow your way
Add only the views and workflows your support queue needs today, then adapt ticket handling later as volume, roles, and processes change over time.
Support ticket intake
AI ticket triage
Ticket queue tracking
Agent response history
Help article access
AI support insights
Bring all your ticket data together
Manage tickets, agents, and help articles in Softr Databases, or connect Airtable, Notion, Google Sheets, and REST API with real-time sync for one support source of truth.
Custom access for every team, with built-in security.
Give support agents the right queue views and access in a branded help desk. Set up secure logins, user groups, and permissions for ticket data in minutes.
Advanced permissions
Give agents, managers, and admins tailored access, so each role sees the queues and ticket details it needs.
User groups
Give agents, managers, and admins tailored access, so each role sees the queues and ticket details it needs.
Automations
Automate ticket routing, status updates, and notifications with Softr Workflows when records change.
Works on any device
Access ticket queues and update responses on the go. Help desk apps are mobile-ready by default.
Easy, secure logins
Use email, Google, or SSO logins to give support agents secure access to ticket records.
Security
Keep tickets and customer information safe with SOC 2 Type II compliance and granular access controls.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Describe your ticket process and generate a working help desk in minutes, with no complex configuration.
Consolidate your stack
Add queues, ticket views, and workflows as support volume and response processes evolve.
Flexible as you grow
Bring ticket intake, agent responses, help articles, and support insights into one help desk.
Generate a fully custom help desk with AI in minutes.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Vibe code your help desk today
Describe your support workflow and get a working help desk in minutes, no dev work needed.