Build a custom Freshdesk CRM with AI
Manage leads, track deals, and analyze ticket sentiment in an AI-powered CRM built with AI to fit your unique sales and support workflow.
Tailor your Freshdesk CRM to your needs
Customize your Freshdesk CRM setup with the exact steps and views your team needs. Add features as sales processes evolve—no code needed.
Lead and contact management
Sales pipeline tracking
AI ticket sentiment analysis
Customer activity dashboards
Automated followup notifications
Document and contract storage
Bring all your customer data together in real time
Connect spreadsheets, support tickets, and sales leads with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Custom access for every team. Built-in security.
Give each teammate the right CRM tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different sales reps and support agents tailored access and dashboards, so each role sees just the customer data they need.
User groups
Give different sales reps and support agents tailored access and dashboards, so each role sees just the customer data they need.
Automations
Streamline your sales process with Softr Workflows. Trigger native automations for followup notifications or status updates to keep operations moving.
Works on any device
Access and update your Freshdesk CRM on the go. All apps are mobile-ready out of the box, letting you manage leads from anywhere.
Easy, secure logins
Use Google, email, or SSO logins to give your team fast, secure access to customer records—no IT tickets needed.
Security
Keep sensitive customer and deal data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your Freshdesk CRM in minutes with AI—no manual setup needed or complex configuration required.
Consolidate your stack
Add features like pipeline tracking, contract storage, or automated notifications as your sales needs grow.
Flexible as you grow
Start with a CRM, then add customer dashboards, mobile tools, or internal forms—all in one place.
Generate a custom Freshdesk CRM with AI in minutes
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your Freshdesk CRM in minutes
Describe what you need. Softr's AI builds your custom CRM in minutes without code.