Build freshdesk crm, no code required
Organize customer interactions, streamline workflows, and enhance team collaboration with a custom CRM tailored to your business needs.
Customize your CRM around your processes
Set up a Freshdesk CRM that matches your team’s workflow. Add only the features and views you need, and adapt as your processes change.
Lead capture and management
Contact and account tracking
Deal pipeline visualization
Task assignment and reminders
Email and note logging
Reporting and performance dashboards
Unify your support data in real time
Connect spreadsheets, ticketing systems, and CRMs with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your customer support.
Custom access for every team. Built-in security, no dev time.
Give your sales and support teams the right CRM tools and access. Set up secure logins, user groups, and granular permissions—no IT support needed.
Advanced permissions
Give sales reps, support agents, and managers tailored dashboards, so each role accesses only what they need.
User groups
Give sales reps, support agents, and managers tailored dashboards, so each role accesses only what they need.
Automations
Connect with tools like Make, Zapier, or N8N to automate lead assignment, follow-up reminders, and CRM updates.
Works on any device
Access and update your CRM on the go. All apps are mobile-ready out of the box for field and remote teams.
Easy, secure logins
Allow your team to log in quickly and securely with Google, email, or SSO—perfect for fast-moving sales and support teams.
Security
Keep customer and deal info safe with SOC2 and GDPR compliance, plus detailed access controls at every level.
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An AI assistant for your CRM
Let support teams ask AI for customer info, history, or next steps—right within your Freshdesk CRM, powered by Softr.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your Freshdesk CRM in minutes with drag-and-drop blocks and ready-made templates.
Consolidate your stack
Add features like ticket tracking, contact management, or workflows as your CRM needs change.
Flexible as you grow
Start with your CRM, then add support portals, dashboards, or forms—all in one place.
Build a fully custom freshdesk CRM in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions