Manage returns, track statuses, and ensure seamless processes with a customizable solution tailored to your business needs.


Create a return tracking system with only the features and views you need. Update and adapt your setup easily as your process changes over time.
Connect spreadsheets, inventory systems, and order management tools with real-time sync—or manage everything in Softr Databases. Streamline your return workflows efficiently.
Track and manage product returns with dedicated access for each team. Quickly set up secure logins, groups, and permissions—no IT needed.
Give support, warehouse, and finance teams tailored dashboards that show only the returns data they need.
Give support, warehouse, and finance teams tailored dashboards that show only the returns data they need.
Connect with your tools to automate return approvals, updates, or notifications—no more manual tracking.
Access and update return information from any device. Your return tracker is mobile-ready out of the box.
Team members log in quickly and securely using email, Google, or SSO—no IT tickets required.
Keep return and customer data safe with SOC2 and GDPR compliance, plus detailed access controls.
Returns teams can ask AI about order status, reasons, or refunds—instantly answered within your return tracker app or portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Build your product return tracker in minutes with pre-built blocks—no coding or design skills needed.
Easily update return workflows, add fields, or connect data sources as your process changes.
Manage returns, dashboards, and internal tools together—no need for multiple platforms or logins.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A product return tracker is a secure portal where your customers or team members can log in to view and manage information about their product returns. It keeps all return requests, statuses, and documentation organized in one place, eliminating the need to track updates through scattered emails or spreadsheets. This helps streamline the returns process, makes it easier to stay organized, and ensures a better experience for both your customers and your support team.
Softr makes it simple to build a product return tracker tailored to your workflow. You can connect your existing data—like return logs in Airtable, customer info in Notion, or tracking details from other sources—and set up a centralized portal where users can submit new return requests, monitor progress, and access important documents or instructions, all in one place.
You don’t have to write any code. You can start with a template or make your own from scratch, customize the layout, control who can see what, and apply your company’s branding. It’s quick to launch, easy to update, and flexible enough to adapt as your return process evolves.
You can add a variety of features to your product return tracker, depending on your returns workflow. Some of the most common features include:
\- User logins – so each customer or team member can access their own return history
\- Custom dashboards – to show return statuses, timelines, or key metrics
\- Forms – for submitting new return requests or uploading return documentation
\- File uploads and downloads – for sharing shipping labels, receipts, or photos
\- Search and filters – to help users quickly find specific return cases
\- Tables, lists, and detail views – to display active returns, completed cases, or pending actions
\- Comments or status updates – to keep communication and updates in one place
\- Charts – to visualize return trends or processing times
\- Calendar view – for tracking return windows or important deadlines
\- Permissions and roles – so customers, support staff, and managers only see the information relevant to them
All of these features can be built using Softr’s drag-and-drop blocks—no coding needed. And if your returns process changes, you can easily update your tracker.
No coding is required. You can build your product return tracker entirely with Softr’s visual editor. Everything from the layout to user permissions can be set up without writing a single line of code.
Yes. You can manage multiple return requests or teams within a single product return tracker. Each user only sees the returns and data assigned to them, based on their login and role. This is especially helpful if your organization handles returns for several products or departments, or if different teams manage specific stages of the return process.
Softr supports a wide range of data sources for your product return tracker. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also use the REST API to bring in return data from other sources.
You’re not limited to just one. You can combine multiple data sources in the same return tracker and display them together—for example, by pulling in both order and return status data from different systems. Most sources support real-time, two-way sync, so any changes made in your tracker or data source stay in sync automatically.
Yes, Softr gives you full control over how users interact with your product return tracker. You can customize the layout, navigation, and content to match your brand and return process. Each page or block can be shown or hidden based on who’s logged in, so every user only sees returns relevant to them.
You can set up different user roles, like customer, returns manager, or support agent—and define exactly what each role can view or update. For example, customers can track only their own return requests, while your internal team can review and manage all returns. You can also create personalized dashboards by filtering data according to the logged-in user. This flexibility helps make your return process secure, streamlined, and tailored to each user’s needs.
Yes, you can. You don’t need to import your return data from another system to start building your product return tracker with Softr. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and integrates seamlessly with your tracker.
If you already have return data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those too. You can also use the REST API connector to bring in return data from other systems. Either way, you have full control over how your return workflow and data are organized and displayed.
Yes, you can fully white-label your product return tracker in Softr. You can use your own logo, brand colors, fonts, and custom domain so the return tracker matches your company’s identity. You can also remove all Softr branding, so your customers and team members only see your company’s look and feel throughout the returns process.
Yes, you can. Softr lets you control the design and layout of your product return tracker to fit your brand. You can adjust colors, fonts, spacing, and page structure so the tracker looks exactly how you want. You can also decide how each screen is organized, arrange the blocks you need, and set what different users or team members see when they access the tracker.
To display your returns data, you can use the following blocks:
\- Table blocks – to show lists of return requests or statuses
\- List or Card blocks – to highlight individual return cases or customer details
\- Detail View – to show a single return’s full information
\- Forms – for customers to submit new return requests
\- Charts – to visualize return trends or analytics
\- Calendar blocks – to display important return dates or deadlines
If you need to make changes later, you can update your return tracker right in the visual builder.
Softr is built with security in mind. All data in your product return tracker is encrypted in transit (TLS) and at rest, and your app is hosted on secure, reliable infrastructure. You have full control over who can view or manage return data. You can set up role-based permissions, manage users directly in your data source, set visibility rules, and apply global restrictions to protect sensitive return information across your tracker.
If your return tracker is connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You stay in control of your data and who can view or edit it.
Softr also uses industry best practices for authentication, access control, and platform monitoring to help keep your return data safe.
You can get started for free. Softr’s Free plan lets you publish one product return tracker app with up to 10 users and 2 user groups, and you can connect to standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your return tracker needs to support more users or advanced features, you can explore Softr’s paid plans for additional capabilities: <https://softr.io/pricing>
Softr is designed to make it easy to build fully functional, user-facing apps—like product return trackers—without writing code or depending on developers. What makes Softr stand out is how quickly you can turn your return tracking process into a working app, and how seamlessly it connects with your existing data sources.
Unlike some no-code tools focused on mobile apps or more developer-centric platforms, Softr is built for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded return trackers that your team or customers can log into.
You can customize every aspect visually—from the design to the user access. Plus, with built-in user roles, forms, conditional logic, and API support, you don’t need multiple tools to launch a polished return tracker.
Yes. Softr supports a wide range of integrations so you can connect your product return tracker to the rest of your workflow. You can automate tasks and sync with tools using Zapier, Make, and N8N, or connect directly with other systems using REST API and webhooks.
Whether you want to notify your team about a new return, trigger updates in your inventory system, or send customers return confirmations, you can automate these processes right from your return tracker—all without writing code.