Create, organize, and share essential information with a customizable knowledge base tool tailored to your team's unique needs.


Set up a knowledge base with just the sections and workflows your team requires. Add or adjust features as your needs change—no coding required.
Connect documents, wikis, and support systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your knowledge.
Build a fully branded knowledge base portal with tailored access and permissions. Make information easy to find and manage for each user group.
Your knowledge base portal is mobile-ready by default. Enable users to browse resources or contribute articles from any device.
Your knowledge base portal is mobile-ready by default. Enable users to browse resources or contribute articles from any device.
Automate notifications, article updates, or feedback collection by connecting to your existing tools.
Provide separate logins for contributors, readers, or admins—each with personalized content and dashboards.
Set who can view, edit, or publish articles. Manage access to content and actions at a granular level.
Protect knowledge base content and user data. Softr is fully compliant with SOC2 and GDPR regulations.
Support teams can ask AI for instant answers or insights—built-in right inside your knowledge base for faster resolutions.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Build your knowledge base in minutes with drag-and-drop blocks and pre-made templates.
Add new sections, search, or integrations as your knowledge base evolves—no need to start over.
Centralize guides, FAQs, and resources in one place—no extra platforms or logins needed.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A knowledge base builder is a tool that lets you create, organize, and share helpful resources and documentation in one accessible place. With a knowledge base builder, your team or users can quickly find answers, step-by-step guides, FAQs, or policy details—reducing the need for scattered documents or repetitive questions. This helps everyone stay informed and keeps important information organized and easy to update.
Softr makes it simple to create a knowledge base builder tailored to your organization's needs. You can connect your existing data—from Airtable, Notion, Google Sheets, or other sources—and design a searchable hub where users can browse articles, find answers, and submit feedback or questions, all in one place.
You don’t need any coding skills. You can use templates or start from scratch, customize the layout, manage user access, and add your brand’s look and feel. Softr is quick to launch, easy to update, and flexible enough to grow as your documentation evolves. It just makes managing and sharing knowledge more efficient.
You can add a wide variety of features to your knowledge base builder, depending on what your users need. Common features include:
\- User logins – so team members or customers can access relevant documentation
\- Search and filters – to help users quickly find the articles or guides they need
\- Custom dashboards – to highlight important updates or featured resources
\- Article categories and tags – for easy organization and navigation
\- Feedback and comments – to let users ask questions or suggest improvements
\- Forms – for submitting questions or feature requests
\- File sharing – so users can download guides, templates, or resources
\- Tables, lists, and detail views – to present FAQs, troubleshooting steps, or policies
\- Permissions and roles – so only the right people can edit or access certain sections
All of this is built using Softr’s drag-and-drop blocks, so you can set up your knowledge base without writing any code. And as your needs change, it’s easy to update your knowledge base at any time.
No coding is required. You can build your knowledge base builder entirely using Softr’s visual editor. Everything from organizing your articles to setting user permissions can be customized without writing a single line of code.
Yes. You can manage multiple knowledge bases or teams in a single knowledge base builder. Each user only sees the articles, documents, or resources assigned to them, based on their login and role. This is great for organizations or support teams that need to provide tailored information to different groups, projects, or departments.
Softr supports a wide range of data sources for your knowledge base builder. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in content from other platforms using the REST API.
You’re not limited to just one. You can integrate multiple data sources into your knowledge base and present them together—so your help center, for example, can pull in information from both Airtable and Notion at once. Most sources support real-time, two-way sync, so updates in your knowledge base or data source stay in sync automatically.
Yes, Softr gives you full control over how users experience your knowledge base. You can customize the layout, navigation, and content to match your brand and organizational needs. Each article, page, or resource can be shown or hidden based on who’s logged in, so every user accesses only the information relevant to them.
You can also set up different user roles, such as contributor, admin, or reader—and define exactly what each role can view or edit. For example, some users can only read published articles, while editors can update or add new content. You can also create personalized views by filtering articles based on the logged-in user or team.
This flexibility is especially helpful when you’re supporting multiple teams or departments in the same knowledge base. It helps keep the experience organized, secure, and tailored to each group.
Yes, you can. You don’t need to bring your data from somewhere else to start building your knowledge base with Softr. If you’re starting from scratch, you can use Softr Databases, which are built into the platform and integrate perfectly with your knowledge base structure.
But if you already have documentation or articles in tools like Airtable, Google Sheets, Notion, Coda, monday.com, Supabase, or SQL, you can connect those too. You can also use the REST API connector to bring in content from other sources. Either way, you have full control over how your knowledge base is organized and displayed.
Yes, you can fully white-label your knowledge base builder in Softr. You can add your own logo, brand colors, fonts, and custom domain so your knowledge base feels like a seamless extension of your organization. All Softr branding can be removed, ensuring that your users only see your brand identity throughout the experience.
Absolutely. Softr gives you extensive control over the design and layout of your knowledge base builder. You can tailor colors, fonts, spacing, and page structures to align with your brand. You have the flexibility to arrange pages as you like, decide where each block appears, and set visibility rules for different user roles.
To present your information, you can use various blocks:
\- Table blocks – to organize and display structured articles or FAQ lists
\- List or Card blocks – to feature topics, categories, or knowledge base sections
\- Detail View – to show individual articles or in-depth guides
\- Forms – for collecting feedback or new questions
\- Charts – to visualize stats like most viewed articles
\- Calendar blocks – for publishing schedules or content planning
If your requirements change, you can easily update content and layouts in the visual builder at any time.
Softr is designed with security as a top priority. All data is encrypted both in transit (TLS) and at rest, and your knowledge base builder is hosted on secure, reliable infrastructure. You have full control over who can access and edit your knowledge base by configuring role-based permissions, user management, visibility rules, and global restrictions to safeguard sensitive documentation.
When connecting to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it only displays it in real time according to your access settings, so you always remain in control.
Softr also adheres to industry best practices for authentication, access control, and platform monitoring to keep your knowledge base secure.
You can start building your knowledge base builder for free. Softr’s Free plan allows you to publish one app with up to 10 app users and 2 user groups, supporting standard data sources like Softr Databases, Airtable, and Google Sheets.
If your knowledge base needs to support more users or requires advanced features, you can explore Softr’s paid plans here: <http://softr.io/pricing>
Softr is designed to make it easy to build fully functional, user-facing apps—like knowledge base builders, client portals, and internal tools—without any coding required. What sets Softr apart is how quickly you can create a working knowledge base and how seamlessly it connects to your existing data sources.
Unlike some no-code platforms focused solely on mobile apps (like Glide) or more developer-centric tools (like Retool), Softr targets non-technical teams who want visual control over design, user experience, and permissions. You can build your knowledge base on real-time data from sources like Airtable, Softr Databases, Google Sheets, or SQL, and create a secure, branded platform for your users.
Everything is customizable in the visual builder, including user roles, forms, conditional logic, and API integrations—so you don’t need to stitch together different tools to launch a polished knowledge base.
Yes. Softr supports a wide variety of integrations, allowing you to connect your knowledge base builder with your favorite tools. You can automate processes using Zapier, Make, or N8N, and integrate with platforms like Slack, email, or other apps. Softr also supports REST API and webhooks for more advanced automations.
Whether you want to sync knowledge base updates, trigger notifications based on user actions, or pull in content from other sources, you can set up these workflows without any coding.