Build your own support ticket dashboard, no code required
Track and resolve tickets efficiently with a customizable dashboard tailored to your team's workflow and support process.
Customize your support ticket dashboard
Add only the views and workflows your support team needs. Adapt your dashboard as ticket volume or processes change—no coding required.
Submit new support ticket
View and filter tickets
Assign and reassign tickets
Comment and update status
Track SLAs and deadlines
Generate reports and exports
Unify your support ticket data in real time
Connect spreadsheets, helpdesk systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your support operations.
Custom access for every team. Built-in security, no dev time.
Equip your support team with the right tools and access. Set up secure logins, user groups, and permissions for managing tickets—no IT help required.
Advanced permissions
Give agents, managers, and admins custom dashboards so each group sees just what they need for ticket management.
User groups
Give agents, managers, and admins custom dashboards so each group sees just what they need for ticket management.
Automations
Connect with tools like Make, Zapier, or N8N to automate ticket assignments, updates, and notifications.
Works on any device
Access and update support tickets on any device. The dashboard is mobile-ready out of the box.
Easy, secure logins
Support agents can log in securely with Google, email, or SSO—no IT tickets needed to reset passwords.
Security
Keep customer and support data safe with SOC2 and GDPR compliance, plus fine-tuned access controls.
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Give support teams an AI helper
AI answers ticket questions, finds info, and highlights trends—right within your Softr help desk dashboard, no extra tools needed.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your support ticket dashboard in minutes with drag-and-drop blocks and ready-made templates.
Consolidate your stack
Add features like status tracking, agent assignment, or custom fields as your help desk evolves—no rebuild needed.
Flexible as you grow
Start with a support dashboard, then add knowledge bases, forms, or internal tools—all in one place.
Build a fully custom support ticket dashboard in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your support ticket dashboard today