Build your support ticket dashboard without code
Track volume, monitor agent metrics, and manage SLAs in an AI-powered dashboard built with AI you customize to fit your team's workflow.
Tailor your dashboard to your team's needs
Set up custom views for support leads and agents. Add blocks like performance charts and ticket lists—only the reporting features you require.
Real-time volume tracking
Automated ticket categorization
Agent performance metrics
Priority escalation management
AI-powered ticket summaries
SLA compliance reporting
Unify your support data in real time
Connect help desk tools, spreadsheets, and SQL databases with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Custom access for every team. Built-in security.
Give each support lead and agent the right tools and data. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give support leads, tier-1 agents, and managers tailored access and dashboards, so each role sees just the ticket data and KPIs they need.
User groups
Give support leads, tier-1 agents, and managers tailored access and dashboards, so each role sees just the ticket data and KPIs they need.
Automations
Streamline your support processes with Softr Workflows. Trigger native notifications based on high-priority ticket escalations or missed SLA targets.
Works on any device
Access and update your support ticket dashboard on the go. All reporting tools and agent views are mobile-ready out of the box.
Easy, secure logins
Use Google, email, or SSO logins to give your support team fast, secure access to real-time ticket volume—no IT tickets needed.
Security
Keep internal support data safe with SOC2 and GDPR compliance, plus fine-tuned access control to protect customer conversations.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your support ticket dashboard in minutes with AI—no manual configuration or complex setup required.
Consolidate your stack
Add features like SLA alerts, ticket categorization, or escalation flows as your support needs evolve over time.
Flexible as you grow
Start with a reporting dashboard, then add team internal tools or customer portals—all within one central place.
Generate a custom support ticket dashboard with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your support ticket dashboard now
Describe what you need. Softr's AI builds your custom reporting dashboard in minutes.