Build a CRM with ticketing system without code
Manage leads and resolve support requests in an AI-powered CRM with ticketing system built with AI to fit your business workflow.
Tailor your CRM with ticketing system
Customize your CRM with ticketing system setup with the exact steps and views your team needs. Add features as processes evolve—no code needed.
Lead and contact management
Automated ticket creation
Sales pipeline tracking
AI-powered ticket summaries
Role-based user permissions
Direct customer portal access
Bring all your customer data together in real time
Connect leads, support tickets, and contact history from various systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth.
Give every user a custom, secure experience.
Give each user the right views and access in a fully branded portal. Set up secure logins, user groups, and permissions in minutes for your agents and clients.
Easy, secure logins
Softr apps are mobile-ready by default. Access your CRM and ticketing workflows from any device, or turn it into a downloadable app in one click via PWA.
Works on any device
Softr apps are mobile-ready by default. Access your CRM and ticketing workflows from any device, or turn it into a downloadable app in one click via PWA.
Automations
Build native automations with Softr Workflows to handle ticket notifications, lead status updates, and customer alerts whenever records are changed.
User groups
Provide separate logins for support agents, sales reps, and customers, creating personalized dashboards tailored to each person's specific role.
Advanced permissions
Apply rules to different groups. Customize who can view lead details or edit support tickets at a granular level to ensure data integrity.
Security
Protect customer and ticket information from security threats. Softr is fully compliant with SOC2 and GDPR regulations for total peace of mind.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your CRM with ticketing system in minutes with AI—no manual setup or complex configuration needed.
Consolidate your stack
Add features like ticket automation, sales pipelines, or custom reporting as your workflows evolve over time.
Flexible as you grow
Start with a CRM, then add support portals, internal dashboards, or feedback forms—all in one place.
Generate a custom CRM with ticketing system with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Launch your CRM with ticketing system today
Describe your workflow and let AI build your custom system in minutes. Get started for free, no dev time needed.