The best AI ticketing system builder
Create a help desk in minutes with AI, then refine ticket queues, forms, and reports as support teams grow across your organization.
Shape ticket workflows to fit your team
Choose only the ticket views and workflows you need. Customize your help desk now, then adapt it as support needs and queues evolve over time.
Ticket submission forms
AI ticket triage
Agent assignment queues
Ticket status tracking
Resolution knowledge base
Support performance reports
Bring all your ticket data together
Manage tickets, queues, and support data in Softr Databases, or connect Airtable, Notion, Google Sheets, and REST API with real-time sync.
Custom access for every team, with built-in security.
Give support agents, managers, and specialists the right tools and access. Set up secure logins, user groups, and granular permissions.
Advanced permissions
Give agents, team leads, and support managers tailored dashboards, queues, and ticket access.
User groups
Give agents, team leads, and support managers tailored dashboards, queues, and ticket access.
Automations
Trigger native workflows when tickets arrive, change status, get assigned, or reach resolution.
Works on any device
Let agents review queues, update tickets, and follow resolutions from any device with mobile-ready apps.
Easy, secure logins
Use email, Google, or SSO logins to give support teams fast, secure access to their ticketing system.
Security
Keep ticket and customer data protected with encryption in transit and at rest, plus SOC 2 Type II compliance.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Generate ticket forms, triage flows, and agent queues in minutes with AI, then refine them visually.
Consolidate your stack
Add queues, reports, and knowledge base workflows as your support operation changes, without starting over.
Flexible as you grow
Bring ticket intake, agent assignment, resolution tracking, and support reports into one help desk.
Generate a fully custom ticketing system in minutes.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Try the AI ticketing system builder
Describe your help desk, generate it in minutes, and customize ticket workflows without code.