Build your own customer health score tracker
Monitor account health and engagement in an AI-powered system built with AI that you customize to fit your success team's workflow.
Build exactly what your team needs
Customize a customer health score tracker with the exact retention views you need. Add scoring logic as your strategy and workflows evolve.
Automated engagement scoring
Interactive retention dashboards
AI churn risk alerts
Centralized account profiles
Success team task management
AI-powered sentiment analysis
Unify your retention data in real time
Connect spreadsheets, CRMs, and engagement tools with real-time sync—or manage metrics in Softr Databases. Create a single source of truth for your customer success team.
Custom access for every team. No dev time.
Give each success manager the right tools and data access. Set up secure logins, user groups, and granular permissions—no IT support needed.
Advanced permissions
Give different success managers tailored access and dashboards, so each role sees only the accounts and metrics assigned to them.
User groups
Give different success managers tailored access and dashboards, so each role sees only the accounts and metrics assigned to them.
Automations
Streamline operations with Softr Workflows. Trigger native notifications when health scores drop or when an account is flagged for churn risk.
Works on any device
Access and update your account health metrics on the go. All tracking tools are mobile-ready out of the box for quick updates anywhere.
Easy, secure logins
Use Google, email, or SSO logins to give your success team fast, secure access to account health data—no IT tickets needed.
Security
Keep sensitive customer and retention data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every levels.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your customer health score tracker in minutes with AI—no manual setup or coding needed.
Consolidate your stack
Add retention dashboards, churn alerts, or task management as your success processes evolve—no rebuild needed.
Flexible as you grow
Start with health scores, then add success portals and feedback forms—all in one place, with no extra tools.
Generate a custom customer health score tracker with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your customer health score tracker
Describe what you need. Softr's AI builds your health tracking dashboard in minutes.