Turn incoming feedback into tracked, discussed, and permissioned work, with Softr handling logins, hosting, and access for teams.




Set up only the feedback views and workflows you need today, then adapt them as submission volume, review stages, and discussion needs change.





Manage feedback in Softr Databases, or connect Airtable, Notion, Google Sheets, and other systems with real-time sync. Keep one source of truth for feedback.
Give contributors and reviewers the right feedback views in a fully branded portal. Set up secure logins, user groups, and permissions in minutes.
Let users submit feedback, follow status updates, and join discussion threads from any device. Turn the portal into a PWA in one click.
Let users submit feedback, follow status updates, and join discussion threads from any device. Turn the portal into a PWA in one click.
Use Softr Workflows to trigger feedback triage, status updates, notifications, and follow-ups whenever records change.
Create separate experiences for submitters, reviewers, and administrators, so each group sees the feedback they need.
Control who can submit, view, discuss, or update feedback, with permissions that reach the field and action level.
Keep feedback and discussions protected with encrypted data, SOC 2 Type II compliance, and granular access controls.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Generate feedback intake, triage, and status views in minutes, then refine them visually as your process takes shape.

Add review stages, discussion threads, and trend views as feedback volume and collaboration needs grow.

Bring submissions, triage, discussions, and status tracking into one portal instead of splitting feedback across tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A feedback portal is a secure space where customers, clients, or internal users log in to submit product feedback and follow its progress. It can bring together feature requests, bug reports, customer comments, status updates, and supporting files in one place. Instead of searching through email threads and spreadsheets, product managers can review submissions, assign owners, and keep each requester informed through a shared feedback timeline.
For product teams, the main benefit is turning scattered customer comments into an organized workflow without waiting for engineering support. Softr is an AI app builder for business software. Describe your feedback process in plain language, and it generates the database, pages, and logic, already connected and secure, with no code at any point. You can start by generating the portal with AI, adapting a template, or building it from scratch. Use Softr Databases or connect tools such as Airtable, Google Sheets, or HubSpot. You retain visual control over submission forms, feedback queues, requester access, and your logo, colors, fonts, and domain.
A feedback portal can support the full path from customer submission to product decision. You can add:
- **AI inside the app:** Ask AI can find recurring complaints across feedback records, while Database AI Agents can classify new requests by theme, urgency, or product area.
- **Custom interface:** A Vibe Coding block can create a feedback heatmap or voting component when standard blocks do not fit.
- **Automations:** Softr Workflows can trigger when a submission is created or a button is clicked, such as assigning a product manager to an unowned request and sending the next task through your workflow.
- **Access controls:** Customers can see their own requests, while product managers can review the queues assigned to them.
- **Forms and analysis:** Add file uploads, conditional questions, dashboards, charts, filters, tables, kanban boards, lists, and detail views.
Everything uses drag-and-drop blocks and remains editable after the first version.
Vibe coding means describing what you want and letting AI build it. For a feedback portal, you might request customer login, a feature request form, voting, status labels, and a product review queue in plain language. Softr produces the portal on a production-ready foundation, with authentication, database logic, and security handled natively. Other tools may leave you maintaining fragile generated code, which can cause broken submission forms or unreliable status updates on Day Two. When you use a Vibe Coding block for a custom feedback view, every prompt and edit is versioned, so you can roll back a change instead of trying to repair it with another prompt.
Yes. One feedback portal can separate customers, client accounts, product teams, and support groups. Each person sees only the feedback records and status updates assigned to their login and role. A customer can follow requests from their account, while a product manager can review the product queue without exposing another client's private comments.
Starting with a spreadsheet is common, but you do not need existing data to create a feedback portal. Softr Databases is built into the platform, so you can define fields for feature requests, bug reports, customer accounts, votes, and status updates from the beginning. If feedback already lives elsewhere, connect Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL. The REST API connector covers other sources. In either setup, you decide how feedback records are structured, filtered, and displayed.
Softr Databases is the recommended starting point for a feedback portal. It is a native relational database built for business apps, so feedback records run with high performance and can trigger automations instantly without a third-party API in the way. Softr also connects to 21+ external sources, including Airtable, Google Sheets, HubSpot, SmartSuite, and BigQuery. You can combine several sources in one portal, such as customer profiles in HubSpot and feature requests in Airtable. Most supported sources provide real-time two-way sync, so product teams can work with current request statuses and account details.
Customer-facing feedback pages can look different from the workspace used by product managers. Define precise view and edit rights so a customer can submit a feature request, see its status, and add a comment, while a product manager can change priorities, assign owners, and review internal roadmap notes. Pages and blocks can be shown or hidden based on the logged-in user, and lists can filter feedback to the current customer account or assigned team. Softr's built-in preview lets you open the portal as each user group before launch, so you can confirm who sees each request without creating test accounts.
Your customers and account teams can see a feedback portal branded with your logo, colors, fonts, and custom domain. Softr supports full white-labeling, including removal of Softr branding, so request forms, voting pages, and status updates feel like part of your product experience.
Design the portal around how customers submit ideas and how product teams review them. Use a **Table** for sortable feature requests with priority and status, a **List** or **Card** block for browsing customer suggestions, and a **Detail View** for comments, attachments, and decision history. Add **Forms** for bug reports with conditional questions and file uploads. Use **Charts** to show requests by product area or account, and a **Calendar** for roadmap review dates or release milestones. Colors, fonts, spacing, navigation, and page structure are adjustable, as is the content shown at login. Every block remains editable later in the visual builder.
Feedback portals often contain sensitive customer comments, unreleased feature plans, and account details, so access needs to follow each person's role. Softr encrypts data in transit with TLS and at rest on secure infrastructure. Authentication, role-based permissions, visibility rules, global restrictions, and users managed in your data source help control who can read or edit a submission. With Softr Databases, records stay in Softr's secure environment, hosted in Europe in Germany, and Softr Databases is SOC 2 Type II compliant. When you connect an external source, Softr stores nothing there and displays live feedback according to your access settings. These controls support authentication, access control, and monitoring practices for customer and product workflows.
Production means customers can submit real requests, product managers can triage real issues, and status changes remain controlled as the portal grows. Softr is production-ready because it builds on a stable business foundation rather than leaving you with fragile custom code. Authentication, secure hosting, and granular permissions are handled natively, reducing the Day Two risk of broken customer access or exposed roadmap notes. You can start with an AI-generated feedback portal, then refine its forms, queues, and account views visually before inviting real users.
Compared with pure vibe coding tools and traditional no-code platforms, Softr takes a hybrid approach. Pure vibe coding can produce fragile code that is difficult to secure and maintain, while traditional no-code tools often require extensive manual configuration. Softr can generate the database, feedback portal, and logic in minutes, then lets product and customer teams refine forms, queues, roles, and layouts visually. Authentication, hosting, permissions, and other business infrastructure are already in place, helping non-technical teams move from a request tracker to a production workflow. Softr apps are also agent-ready through MCP. A logged-in user can operate the portal through an AI assistant only within the actions and feedback records allowed by the portal's existing groups and permissions, so there is no second permission model to build or audit.
On day one, you could automate triage for a new feature request: when a customer submits a form, Softr Workflows can update the request, assign a product manager, and start the next internal task. Workflows can run when a feedback record changes or when someone clicks a button. Softr also syncs with tools such as Stripe and Intercom, while REST API connections and webhooks cover advanced cases. Use these options to send customer details to another system, trigger actions from a voting or approval step, or display account data alongside feedback records, without writing code.
Describe your feedback portal, then customize the working app in minutes, with no dev work needed.