Build your hotel survey software, no code required
Capture guest feedback and view satisfaction scores in an AI-powered system built with AI to fit your hotel's hospitality workflow.
Build exactly what your hotel needs
Customize hotel survey software that looks sleek out of the box. Add only the questions and dashboards you need, then iterate as trends evolve.
Guest feedback submission
AI-powered sentiment analysis
Automated response alerts
Real-time satisfaction dashboards
Service recovery approvals
Housekeeping task generation
Unify your guest feedback data in real time
Connect reviews, room data, and guest logs with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your hospitality business.
Give every guest a custom, secure experience.
Give each guest or manager the right views and access in a branded portal. Set up secure logins, user groups, and survey permissions in minutes.
Easy, secure logins
Ensure guests can leave feedback on the go. Turn your survey software into a downloadable app with one click—no design or app store headaches required.
Works on any device
Ensure guests can leave feedback on the go. Turn your survey software into a downloadable app with one click—no design or app store headaches required.
Automations
Build native automations to handle status changes and data syncs. Trigger alerts for management as soon as a low rating is submitted for immediate service recovery.
User groups
Provide tailored dashboards for hotel managers, front desk staff, and corporate teams so each user sees the sentiment data relevant to their role.
Advanced permissions
Apply rules for different staff roles. Customize who can view raw data, edit questions, or export reports at a granular level.
Security
Protect guest names and contact information from threats. Softr is fully compliant with SOC2 and GDPR regulations for total hospitality data security.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your hotel survey software in minutes with AI—no manual setup or complex configurations needed.
Consolidate your stack
Add features like sentiment analysis, response alerts, or staff approvals as your hotel’s needs evolve.
Flexible as you grow
Start with surveys, then add guest portals, maintenance dashboards, or digital concierge tools—all in one place.
Generate a custom hotel survey software with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your hotel survey software in minutes
Describe what you need. Softr's AI builds it in minutes. Get started free and customize without code.