Gather insights, track responses, and share progress in an AI-powered system built with AI to fit your community’s specific workflow.




Customize your community feedback collection tool with the exact blocks and views you need. Add features as your community grows—no code needed.






Connect spreadsheets, forms, and responses with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your community feedback.
Give each member the right views and access in a fully branded portal. Set up secure logins, user groups, and permissions in minutes.
Softr apps are mobile-ready. Let members submit feedback on the go by turning your tool into a downloadable app with one click.
Softr apps are mobile-ready. Let members submit feedback on the go by turning your tool into a downloadable app with one click.
Build native automations to handle notifications, status updates, and member follow-ups automatically whenever new feedback is submitted.
Provide separate logins for admins and community members, and create personalized dashboards for each group to view their own submissions.
Apply rules for different groups. Customize who can view results, edit submissions, or manage the feedback directory at a granular level.
Protect community member information from security threats. Softr is fully compliant with SOC2 and GDPR regulations.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your collection tool in minutes with AI—no manual design or complex configuration required.

Add features like response tagging, status tracking, or sentiment analysis as your workflows evolve.

Start with a feedback tool, then add member directories and dashboards—all in one place with no extra tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A community feedback collection tool is a secure, centralized hub where your members, residents, or users can submit suggestions, report issues, and participate in surveys. It keeps all communal input in one place, so you don't have to rely on scattered social media comments or messy email threads. This makes it easier to track sentiment, organize responses, and provide a transparent experience for both your community managers and the members you serve.
Softr is the first AI-native platform for building business software. It makes it easy to build a community feedback collection tool that fits the specific needs of your neighborhood, product group, or non-profit. You can describe your feedback goals to the AI Co-Builder to instantly generate your database, submission pages, and logic—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a survey template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, or HubSpot to store your responses. You have full control to adjust the layout visually, decide which feedback categories are public, and brand the tool to match your community identity. It's quick to get up and running, simple to update, and flexible enough to grow with your community's engagement levels.
You can include a wide range of features in your community feedback collection tool, depending on what your engagement workflow looks like. A great feedback app usually mixes classic functional blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let community managers query sentiment trends conversationally, or set up Database AI Agents to automatically categorize and tag inbound feedback based on urgency or topic.
- Vibe Coding Blocks – Build complex, custom UI elements—like a community voting board or upvoting system—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an automatic 'Thank You' email or Slack alert to moderators) that trigger whenever a new feedback record is submitted.
- User Portals & Logins – Securely manage access so community members can track the status of their own suggestions or access private discussion boards.
- Forms & Data Collection – Capture information with custom feedback forms, photo uploads for site reports, and conditional logic to surface relevant questions.
- Dashboards & Charts – Visualize your community sentiment and participation rates with real-time charts and summaries.
- Lists & Advanced Filtering – Display and manage entries with searchable tables, status boards, and detailed views for individual feedback submissions.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code. Need something more custom? Use the Vibe Coding block to generate a tailored component with AI. And if your community's focus shifts, it's easy to update the tool later.
Vibe coding is all about moving fast and using AI to build exactly what you need. You can "vibe code" a community feedback collection tool in Softr by simply describing your requirements—like wanting a star-rating system or a specific category filter—to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like member authentication, database logic, and submission security—natively. This means you get the speed of vibe coding without the "Day Two" headaches of managing raw code for your community. You describe the survey or feedback flow, Softr builds it, and it’s ready for your members to use instantly.
Yes. You can manage multiple community segments, volunteer groups, or regional teams in a single feedback tool. Each user only sees the content and submission data assigned to them, based on their login and role. This is useful for large organizations managing feedback across different departments or neighborhoods simultaneously.
Yes, you can. You don't need to bring your existing member lists or feedback history from somewhere else to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and integrates perfectly with any feedback application you build.
But if you already have community data in tools like Airtable, Google Sheets, HubSpot, Notion, or monday.com, you can connect those too. You can also use the REST API connector to bring in resident data from other sources. Either way, you have full control over how your community feedback is structured and displayed in your tool.
Softr Databases is the recommended native, relational data source for Softr. It is built explicitly for business apps and community tools, offering the highest performance, instant notification triggers, and a lightning-fast experience for members submitting feedback because the data is native to the platform.
If you already have your community data elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, SmartSuite, and more. You can even integrate multiple data sources into the same app—so your feedback tool could pull in member profiles from HubSpot while storing new survey responses in Softr Databases. Most sources support real-time, two-way sync, so any updates to feedback status stay in sync automatically.
Yes, Softr gives you full control over how members experience your community feedback collection tool. You can customize the layout, navigation, and submission forms to match your community's brand and workflow. Each page or block can be shown or hidden based on who's logged in, so internal moderators see management tools while residents see only the feedback forms.
You can also set up different user roles, such as Member, Moderator, or Admin—and define exactly what each role can view or edit. For example, members can see their own past submissions, while moderators can manage all community records. You can also create personalized views by filtering feedback based on the logged-in user's district or interest group.
This level of customization is especially useful when you're managing large-scale feedback across different demographics. It helps keep the experience clean, secure, and tailored to each community member.
Yes, you can fully white-label your community feedback collection tool in Softr. You can use your own logo, brand colors, custom fonts, and a custom domain (like feedback.yourcommunity.com) to make the tool feel like a natural extension of your organization. You can also remove all Softr branding, so your community members only see your organization's identity throughout the submission process.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your community feedback collection tool. You can adjust colors to match your brand, choose fonts, and structure pages to guide users through the feedback process. You can decide which blocks go where and set what different community roles see when they log in.
To display your community data, you can add different types of blocks depending on what you need:
- Table blocks – to show structured data like open suggestions or issue trackers
- List or Card blocks – to highlight community success stories or featured ideas
- Detail View – to show one feedback entry at a time, including comments and status updates
- Forms – for collecting surveys, suggestions, and reports
- Charts – to show community sentiment or participation trends
- Calendar blocks – to display community town halls or feedback deadlines
If your community needs change later, it's easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All submitted feedback is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see specific community data. You can set up role-based permissions, manage members directly within your data source, set visibility rules, and apply global restrictions to protect sensitive feedback across your entire app.
For apps using Softr Databases, your data is stored in Softr's secure environment with SOC 2 Type II compliance. For apps connected to external data sources like Airtable or Google Sheets, Softr doesn't store your community data—it just displays it in real time based on your moderator access settings. You're always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication and platform monitoring to help keep your community's information safe.
It is fully production-ready. Unlike many AI tools that just "vibe code"—generating fragile, custom code that is hard for non-technical community managers to maintain—Softr builds your community feedback collection tool on top of a stable, business-grade foundation.
We handle the "boring 80%" (like secure logins, photo hosting, and granular moderation permissions) natively, so you don't have to. This solves the "Day Two" problem of AI: you get the speed of instant generation without the headache of managing raw, unreliable code. Your app is secure, scalable, and ready for your members to start submitting feedback from day one.
Softr is the first AI-native platform for building business software and community tools. Unlike simple form builders or pure "vibe coding" tools that generate fragile code, or traditional no-code tools that require complex manual configuration, Softr's AI Co-Builder creates full apps on top of a secure foundation.
What sets it apart is the hybrid advantage: you can use AI to generate your feedback database, member portal, and logic in minutes, then use visual controls for precise editing of the survey experience. You get the speed of AI with the reliability of business-grade infrastructure (auth, roles, and hosting) already built-in. It's designed for community leaders who want to move from basic forms to a production-ready feedback hub on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your feedback tool to the rest of your community stack. You can automate tasks using Softr Workflows, such as sending notifications to Slack when a high-priority report is filed, or sync with tools like Mailchimp for community updates. Softr also supports REST API and webhooks for more advanced data routing.
Whether you need to send community sentiment data to a dashboard, trigger follow-up emails based on member responses, or display info from your existing CRM, you can build it into your tool without writing code.
Describe what you need. Softr's AI builds your custom collection tool in minutes.