Collect reviews, manage files, and track survey results in an AI-powered system built with AI you customize to fit your team's workflow.




Customize your feedback submission system setup with the exact steps and views your team needs. Add features as processes evolve—no code needed.






Connect spreadsheets, CRMs, and survey results with real-time sync—or manage entries in Softr Databases. Create a single source of truth for your business communications.
Give each teammate the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Give different department members tailored access and dashboards, so each role sees just the submissions that matter to them.
Give different department members tailored access and dashboards, so each role sees just the submissions that matter to them.
Streamline your response process with Softr Workflows. Trigger native notifications based on new feedback or status changes to keep teams aligned.
Access and update your feedback tools on the go. All systems are mobile-ready out of the box for quick field responses.
Use Google, email, or SSO logins to give your team fast, secure access to feedback data—no IT tickets needed.
Keep user feedback and internal data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your feedback submission system in minutes with AI—no manual setup or complex configuration needed.

Add features like dashboard reporting, trend analysis, or team approvals as your workflows evolve—no rebuild needed.

Start with a feedback tool, then add customer portals, dashboards, or forms—all in one place with no extra tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A feedback submission system is a secure digital space where your customers, employees, or stakeholders can log in to submit suggestions, report issues, and provide structured input. It centralizes all responses in one organized location, so you don't have to sift through scattered emails, Slack messages, or messy spreadsheets. This makes it easier to track the status of feedback and provide a more responsive, professional experience for those sharing their insights.
Softr is the first AI-native platform for building business software. It makes it easy to build a feedback submission system that fits your specific data collection and analysis workflow. You can describe your requirements to the AI Co-Builder to instantly generate your database, entry forms, and admin logic—all pre-connected and secure.
You don't need to code anything. You can start by generating with AI, using a survey template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, or HubSpot to store your responses. You have full control to adjust the layout visually, decide which team members see specific submissions, and brand the system to match your organization. It's quick to get up and running, simple to update, and flexible enough to scale as your volume of feedback grows.
You can include a wide range of features in your feedback submission system, depending on what your data-collection workflow looks like. A great feedback app usually mixes classic functional forms with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let managers query submission trends conversationally, or set up Database AI Agents to automatically categorize feedback sentiment or summarize long-form suggestions.
- Vibe Coding Blocks – Build custom UI elements—like a dynamic star-rating widget or a custom feedback progress bar—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an instant Slack notification or an email confirmation) that trigger whenever a new feedback record is submitted or a status is updated.
- User Portals & Logins – Securely manage access so clients only see their own previous submissions while internal admins see the full dashboard.
- Forms & Data Collection – Capture information with multi-step forms, file/screenshot uploads, and conditional logic to ask follow-up questions based on previous answers.
- Dashboards & Charts – Visualize satisfaction scores, Net Promoter Scores (NPS), and response rates with real-time charts and summaries.
- Lists & Advanced Filtering – Display and manage submissions with searchable tables, kanban boards for request statuses, and detailed record views for individual comments.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code. Need something more custom? Use the Vibe Coding block to generate a tailored component with AI.
Vibe coding is all about moving fast and using AI to build exactly what you need. You can "vibe code" a feedback submission system in Softr by simply describing your requirements—like tracking product feature requests or employee performance reviews—to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like user authentication, form logic, and data security—natively. This means you get the speed of vibe coding without the "Day Two" headaches of managing raw code. You describe the feedback loops you need, Softr builds them, and it’s ready for your users to start submitting data instantly.
Yes. You can manage feedback for multiple departments or different client segments in a single system. Each user only sees the specific forms or submission history assigned to them, based on their login and role. This is useful for large organizations where HR, Product, and Customer Success all need to collect feedback within the same platform while keeping data separated.
Yes, you can. You don't need to bring your existing data from somewhere else to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and allows you to define your custom feedback fields—like rating scales, category dropdowns, and text areas—perfectly for the app you build.
But if you already have feedback data in tools like Airtable, Google Sheets, HubSpot, or monday.com, you can connect those too. You can also use the REST API connector to import historical survey data from other sources. Either way, you have full control over how your feedback is structured and displayed in your system.
Softr Databases is the recommended native, relational data source for your feedback submission system. It is built explicitly for business apps, offering the highest performance for high-volume data entry and instant automation triggers whenever a new response is logged.
If you already store feedback elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, SmartSuite, and BigQuery. You can even integrate multiple data sources into the same app—so your system could store raw feedback in Softr Databases while pulling customer account details from HubSpot simultaneously. Most sources support real-time, two-way sync, so status updates made in your app stay in sync with your backend source automatically.
Yes, Softr gives you full control over how users experience your feedback submission system. You can customize the form layout, navigation, and submission confirmation messages to match your brand. Each page or feedback block can be shown or hidden based on who's logged in, so employees see internal forms while customers see external surveys.
You can also set up different user roles, such as Submitter, Manager, or Admin—and define exactly what each role can view or edit. For example, customers can only see their own submitted tickets, while internal teams can manage and resolve all incoming feedback. You can also create personalized views by filtering the feedback table based on the logged-in user’s department.
This level of customization is especially useful when you're managing complex feedback loops across different stakeholders. It helps keep the experience clean, secure, and tailored to each user's specific context.
Yes, you can fully white-label your feedback submission system in Softr. You can use your own logo, brand colors, custom typography, and a custom domain to make the system feel like a direct part of your website or employee portal. You can also remove all Softr branding, ensuring your users only see your company's identity when they provide their valuable input.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your feedback submission system. You can adjust colors, fonts, spacing, and multi-step form structures to reduce friction for respondents. You can also choose how each page is laid out, decide where the summary charts go, and set what admins see when they log in to review data.
To display and manage your submissions, you can add different types of blocks:
- Table blocks – to show a high-level view of all incoming suggestions or bug reports
- List or Card blocks – to highlight specific featured testimonials or top-voted ideas
- Detail View – to show one feedback entry at a time, including full comments and attachments
- Forms – for structured data collection with various input types
- Charts – to show satisfaction trends or category distribution
- Calendar blocks – to display when feedback was submitted or scheduled for review
If your survey questions or design needs change later, it's easy to go back and make updates right in the visual builder without breaking your database.
Softr is built with security in mind. All submission data is encrypted in transit (TLS) and at rest, and your feedback system is hosted on secure, reliable infrastructure. Softr apps also give you full control over who can view sensitive input. You can set up role-based permissions, manage users directly within your data source, and apply global restrictions to ensure comments intended for management are never seen by unauthorized staff.
For apps using Softr Databases, your feedback data is stored in Softr's secure environment, with all data hosted in Europe (Germany) and SOC 2 Type II compliance. For apps connected to external data sources like Airtable or SQL, Softr doesn't store your submission data—it just displays it in real time based on your specific access settings. You're always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication and platform monitoring to help keep your organization’s information safe.
It is fully production-ready. Unlike many AI tools that just "vibe code"—generating fragile, custom code that is hard to maintain or secure—Softr builds your feedback system on top of a stable, business-grade foundation.
We handle the "boring 80%" (like user authentication, secure form hosting, and granular field-level permissions) natively, so you don't have to. This solves the "Day Two" problem of AI: you get the speed of instant survey generation without the headache of managing raw, unreliable code. Your system is secure, scalable, and ready for your team to start collecting responses from day one.
Softr is the first AI-native platform for building business software. Unlike simple form tools that only collect data, or traditional no-code platforms that require steep learning curves, Softr's AI Co-Builder creates full systems—with databases, dashboards, and logic—on top of a secure, production-ready foundation.
What sets it apart is the hybrid advantage: you can use AI to generate your feedback database and logic in minutes, then use visual controls to build a custom portal experiences around those forms. You get the speed of AI with the reliability of business-grade infrastructure (auth, roles, and permissions) already built-in. It's designed for non-technical teams who want to move from a basic survey to a full feedback management system on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your feedback system to the rest of your tech stack. You can automate tasks using Softr Workflows, such as sending data to Zapier, triggering Intercom messages, or processing payments via Stripe for rewarded surveys. Softr also supports REST API and webhooks for more advanced enterprise workflows.
Whether you need to push feedback into a CRM, trigger a Slack alert for negative sentiment, or display customer history alongside their latest rating, you can build it into your system without writing code.
Go from idea to live feedback submission system in under an hour. Get started for free, no dev needed.