Build your hotel feedback software without code
Collect guest reviews, analyze sentiment, and manage responses in an AI-powered system built with AI to fit your hotel's workflow.
Build exactly what your hotel team needs
Customize hotel feedback software that looks sleek out of the box. Add only the surveys you need, and iterate as guest experiences evolve.
Guest stay survey collection
Negative review instant alerts
AI sentiment analysis trends
Managerial approval for responses
Guest photo and video uploads
Conversational data query dashboard
Unify your guest feedback data in real time
Connect guest lists, reservation data, and survey results with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your hotel.
Custom access for every team. Built-in security.
Give managers and staff the right feedback tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give managers, concierge, and housekeeping tailored dashboards, so each role sees just the guest feedback that matters to their department.
User groups
Give managers, concierge, and housekeeping tailored dashboards, so each role sees just the guest feedback that matters to their department.
Automations
Streamline operations with Softr Workflows. Trigger native notifications for negative reviews or send automatic follow-ups when a stay is completed.
Works on any device
Access and update guest feedback on the go. Managers can review sentiment trends from their mobile devices while walking the floor.
Easy, secure logins
Use Google or email logins to give your hotel team fast, secure access to feedback data—no IT tickets or complex setups needed.
Security
Keep guest data safe with SOC2 and GDPR compliance, plus fine-tuned access control to ensure privacy for every sensitive survey response.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your hotel feedback software in minutes with AI—no manual setup or complex configuration required.
Consolidate your stack
Add features like sentiment analysis or instant review alerts as your needs evolve—no rebuild needed.
Flexible as you grow
Start with guest surveys, then add staff dashboards or maintenance trackers—all in one place.
Generate a custom hotel feedback software with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your hotel feedback software in minutes
Describe what you need. Softr's AI builds it in minutes. Get started for free, no dev needed.