Build your incident management portal in minutes
Report issues, track tickets, and analyze resolution times in an AI-powered portal built with AI that you customize to fit your workflow.
Tailor your incident portal to your needs
Customize your setup with the exact ticket views and logging steps your team needs. Add features as your reporting processes evolve—no code needed.
Incident report submission
Real-time ticket tracking
Automated technician assignment
Evidence and file attachments
Resolution performance analytics
AI-powered incident summaries
Unify your ticket data in real time
Connect spreadsheets, help desk tools, and task managers with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Give every user a custom, secure experience.
Give each user the right views and access in a fully branded portal. Set up secure logins, user groups, and permissions in minutes.
Easy, secure logins
Softr apps are mobile-ready by default. Turn your portal into a downloadable app for reporting incidents on the go with Softr's PWA technology.
Works on any device
Softr apps are mobile-ready by default. Turn your portal into a downloadable app for reporting incidents on the go with Softr's PWA technology.
Automations
Build native automations to handle technician assignments, status updates, and stakeholder notifications automatically whenever an incident record is changed.
User groups
Provide separate logins for employees and IT staff. Create personalized dashboards so each user sees only the tickets and reports relevant to them.
Advanced permissions
Apply rules for technicians vs. reporters. Customize who can edit status, add attachments, or view resolution analytics at a granular level.
Security
Protect sensitive incident and company information. Softr is fully compliant with SOC2 and GDPR regulations to keep your data safe.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your incident management portal in minutes with AI—no manual configuration or setup needed.
Consolidate your stack
Add features like real-time analytics, technician assignment, or file attachments as your needs evolve.
Flexible as you grow
Start with a reporting portal, then add team dashboards and internal asset trackers—all in one place.
Generate a custom incident management portal with AI
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your incident management portal
Describe what you need. Softr's AI builds it in minutes. Get started today for free—no code needed.