Transcript
Softr is releasing an AI Co-Builder for your workflows. Whenever you need to automate something in your business apps, you can now describe it with your own words and the Co-Builder will create it for you.
Let's take an example. I have selected here the record creation trigger for a database that receives customer support requests. If we look at the data that comes in, we see that we have the detailed request but also contact details.
Now, I would like my support team to save time managing those requests. So I would like to let an AI determine the urgency of the request based on its description.
From there, whenever the urgency level seems to be high, I would like an AI to summarize the request and to send this to my team on Slack to notify them. So let's go ahead and describe this to the new AI Co-Builder for workflows.
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While this video focuses on automation logic, remember you can also use the AI co-builder to generate the initial database schema and interface for your customer support app instantly.
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Now I set my prompt and let the AI do its magic. And we see that the Co-Builder was able to convert my prompt into a reliable workflow.
We'll first have AI categorize the request. Then we'll update the request record with the answer and we'll be using branches to check if the urgency is high.
And if so, we'll have AI summarize it and post the summary in a Slack channel. Now if I open this second step, categorize, the categories have been added by the AI and I simply have to tag the data that I want to leverage to do this categorization.
So here, the request description. And if I go ahead and test that, we see that this was a high priority request.
Now when configuring the notification for my team, I can also get help of the AI to improve it. This is, I think, my favorite part of the Co-Builder.
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If you are managing support requests for multiple clients, Softr Workflows are perfect for building advanced client portals that keep communication organized and automated.
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And as you might know, in Softr Workflows, whenever you need to do something extra, advanced data manipulation, you can be using custom code such as JavaScript or Python. And for that, we have implemented an AI assistant to help you write this code.
In our context, let's imagine that we want to extract from the email the actual company domain name, which is everything that's after the at sign. I've configured the email as a variable of that code, and I'll be asking the AI to help me build this logic.
Okay, we got something. Let's try it out. And that's exactly what I wanted.
There are cases where using code and logic instead of AI actually makes your workflow faster, more reliable, but also more cost efficient for your business. In this case, you use AI once to write the code and then the code will work forever.
Now it's your turn to go ahead and try out this new AI co-builder for your Softr Workflows and save precious hours when building business apps.
