Smartsheet pricing in 2026: Plans, hidden costs & what you'll really pay

It’s no picnic when a software product you rely on switches up their pricing models. Do you swap platforms? Bite the bullet and make the case for staying to finance? If you’re a Smartsheet user, you might be weighing up the pros and cons of just that, given their most recent pricing changes. 

Smartsheet pricing currently starts at $9 per Member/month for Pro and $19 per Member/month for Business when billed annually, while Enterprise uses custom pricing. But those headline prices don’t tell the whole story: what you actually pay depends on how many people need paid Member access, how you’re billed, and whether you need premium features. 

So, I’ll break down what each plan costs, who you actually pay for, how that cost scales, and the extras that can push your bill higher.

Pricing figures were last verified on September 16, 2026. We regularly refresh this article when Smartsheet updates its plans or pricing.

Smartsheet pricing plans at a glance

Smartsheet’s pricing is structured around three core plans—Pro, Business, and Enterprise—with Advanced Work Management available for organizations that need additional portfolio, resource, and data management capabilities. Here’s a quick breakdown: 

Source: Smartsheet pricing page. Prices verified September 16, 2026.

Does Smartsheet have a free plan? No, as of 2025, Smartsheet no longer offers a free permanent subscription. You can only access a free 30-day trial (on the Business plan) to see if the application is a good fit for you. After that, you have to purchase one of the above plans.

What each Smartsheet plan actually includes

The Smartsheet plans build on each other, so you don’t lose features as you move up. Pro covers the core tools for tracking and managing work, while Business, Enterprise, and Advanced Work Management progressively add more automation, reporting, administration, security, and portfolio management capabilities.

Smartsheet Pro: $12/Member/month, or $9/Member/month billed annually

Pro is Smartsheet’s entry-level paid plan, supporting 1–10 Members and unlimited free Contributors.

Key features include:

• Unlimited sheets, forms, reports, and dashboards for managing and displaying data
• Grid, Gantt, calendar, table, and board views for visualizing work
• Templates, formulas, dependencies, and conditional formatting for structured workflows
• 250 automations per month for alerts, approvals, and repetitive tasks
• AI tools, including Smart Assist, Smart Columns, and AI-powered dashboards for asking questions, working with data, and creating visuals
• Mobile apps, file library, and exports for accessing and sharing work
• 20 GB of attachment storage

Pro has some limits: dashboards are capped at 10 widgets, reports can pull from only one sheet, and there’s no Timeline view, conditional form logic, or workload tracking.

Smartsheet Business: $24/Member/month, or $19/Member/month billed annually

Business requires at least three Members and includes everything in Pro, plus unlimited free Guests and Contributors.

Additional features include:

• Timeline view and workload tracking for scheduling work and monitoring capacity
• Conditional form logic for showing different questions based on responses
• Unlimited dashboard widgets and sheets per report for more flexible reporting
• Unlimited automations for higher-volume workflows
• Baselines for comparing planned and actual project schedules
• Activity logs and report grouping for tracking changes and organizing results
• Document Builder for generating documents from Smartsheet data
• API access and admin tools for integrations and greater account control
• 1 TB of attachment storage

Business also adds integrations with tools including Power BI, Tableau, Claude, ChatGPT, and Microsoft Copilot.

Smartsheet Enterprise: Custom pricing

Enterprise starts at 10 Members and includes everything in Business, adding features aimed at larger organizations that need more security, governance, and portfolio oversight.

Additional features include:

• Portfolios for overseeing multiple projects and programs
• Scenario Planning for comparing different staffing plans
• Work Insights for identifying trends in your data
• SAML-based SSO for centralized employee sign-in
• Enterprise Plan Manager for managing plans across your organization
• Directory integrations and access controls for managing users and permissions
• Advanced AI tools for generating formulas, summarizing text, and analyzing data
• Unlimited attachment storage

Smartsheet doesn’t publish a fixed Enterprise price, so you’ll need to contact its sales team for a quote.

Smartsheet Advanced Work Management: Custom pricing

Advanced Work Management (AWM) includes everything in Enterprise, plus premium tools designed for managing large-scale portfolios and connecting data and systems.

Additional features include:

• Control Center for standardizing and managing projects at scale
• Dynamic View for sharing selected data without exposing the full sheet
• Data Shuttle for automatically moving data between Smartsheet and other systems
• DataMesh for syncing data across Smartsheet sheets and reports
• Connectors for connecting Smartsheet with external business systems
• Calendar App for creating customizable shared calendars
• Pivot App for summarizing and analyzing large datasets
• Premium Support for additional support, guidance, and training

Several of these are otherwise paid add-ons on Business or Enterprise. For example, Dynamic View starts at $125/month and Data Shuttle at $100/month, while both are included with Advanced Work Management.

What drives your real Smartsheet cost

Your plan isn’t the only thing that determines your Smartsheet cost. What you actually pay comes down to four main factors: how many paid Members you need, your billing and contract length, which add-ons you use, and the level of support you want.

• How many paid Members you need: You don’t necessarily pay for everyone who uses Smartsheet. Members are paid users with full access to create and manage work, while Guests and Contributors can participate for free with more limited permissions. So, if you have 50 employees but only 10 need Member access, you may only need 10 paid seats. Smartsheet also uses Provisional Members, who can temporarily receive Member-level access before an admin reviews whether they should become paid Members.
• Billing and contract length: Paying annually lowers the per-Member price. Pro drops from $12 to $9/Member/month, while Business drops from $24 to $19. For 25 paid Business Members, that’s $600/month on monthly billing versus the equivalent of $475/month when billed annually—a $1,500 difference over one year.
• Premium add-ons: Some advanced features cost extra unless they’re included in your plan. For example, Dynamic View starts at $125/month and Data Shuttle at $100/month on eligible plans. Other tools, including Resource Management, Control Center, DataMesh, Calendar App, Pivot App, and Connectors, can also add to your total, with many requiring a custom quote.
• Support tier: Your support package can affect the final price too. Standard Support is an add-on for Business and included with Enterprise, while Premium Support costs extra on Business and Enterprise but is included with Advanced Work Management.

The biggest variable for most teams is paid Member count. That’s why the headline per-Member price alone doesn’t tell you what Smartsheet will actually cost as your usage grows.

Hidden costs and fees to plan for

Smartsheet’s subscription price doesn’t always represent your total spend. But what are Smartsheet’s main hidden costs? The main hidden Smartsheet costs to plan for are premium apps, plan upgrades if you outgrow usage limits, training and onboarding, and additional paid seats as your user base grows.

1.) Premium apps

Several advanced Smartsheet tools cost extra on Business or Enterprise, although many are included with Advanced Work Management.

Because Smartsheet doesn’t publish prices for many of these tools, your actual add-on costs will depend on which features you need and your quote.

2.) Storage and automation overages

Pro includes 20 GB of attachment storage and 250 automations per month. Business increases storage to 1 TB and includes unlimited automations, while Enterprise and Advanced Work Management include unlimited attachment storage.

Smartsheet doesn’t publish straightforward per-GB or per-automation overage fees. Instead, if Pro’s limits become too restrictive, you may need to move to a higher-priced plan.

3.) Training and onboarding

There can also be costs involved in getting Smartsheet set up and your team trained. Smartsheet offers Professional Services for areas such as solution setup, implementation, configuration, and training, with pricing depending on the services you need.

Support can add to these costs too, particularly if you need more hands-on help than your plan includes.

4.) True-up fees on user growth

As more people use Smartsheet, some may temporarily become Provisional Members if they need Member-level capabilities. During Smartsheet’s regular true-up, admins review these users and decide who needs a paid Member seat.

If you add a Member and don’t have a spare paid seat, the additional seat is added to your next bill. Annual plans are reviewed quarterly and monthly plans monthly, so it’s worth monitoring access as your user base grows.

List price vs. what companies actually pay

Smartsheet’s list prices can make the platform look relatively inexpensive at first glance. Pro starts at $9 per Member/month and Business at $19 per Member/month when billed annually. But those figures are the price of an individual Member seat—not necessarily what an organization will spend on Smartsheet overall.

Publicly reported purchasing data gives us a better idea of how that translates into real company budgets. SpendHound, which says its Smartsheet pricing data is based on 160 customers, reported in July 2026 that small and midsize businesses with 50–1,000 employees spent an average of $21,164 per year on Smartsheet. For enterprises with more than 1,000 employees, average annual spend rose to $144,965. (spendhound.com)

Vendr provides another benchmark. Its Smartsheet purchasing data currently shows a median annual purchase of $23,671, based on 383 purchases, with observed contracts ranging from $3,060 to $125,574 per year. (vendr.com)

Those figures don’t mean Smartsheet is charging companies more than its advertised per-Member rates. They measure total purchases or spend rather than the cost of an individual seat. Larger deployments can include more paid Members, Enterprise pricing, premium apps, support, and other services.

The takeaway is that $9 or $19 per Member/month is useful for comparing plans, but it isn’t a reliable estimate of your total Smartsheet budget. Your eventual spend depends on how broadly you deploy it and which additional capabilities you need.

Smartsheet pricing by team size

How much you’ll spend on Smartsheet depends less on your company’s total headcount than on how many people need paid Member access, which plan you choose, and which add-ons you need. Still, publicly reported purchasing data gives us some useful benchmarks for what different-sized deployments can cost.

Ranges are based on Vendr’s anonymized Smartsheet transaction data, not Smartsheet list prices.

Small teams

Vendr reports annual contract values of around $5,000–$15,000 for deployments of 5–25 users. However, a small team using only Smartsheet Pro could spend considerably less based on current list pricing: Pro costs $9/Member/month annually and supports up to 10 Members.

That difference is important: the Vendr range reflects actual purchases in its dataset, which may include Business plans and other extras rather than a basic Pro subscription.

Mid-market

For deployments of 25–200 users, Vendr reports annual contract values of around $15,000–$100,000. These organizations typically use Business and may add premium apps as their workflows become more complex.

SpendHound provides another benchmark: across 160 Smartsheet customers, companies with 50–1,000 employees spent $21,164 per year on average as of July 2026. Note that this is company headcount, not paid Smartsheet Members.

Enterprise

For deployments of 200+ users, Vendr reports annual contract values of $100,000–$500,000+. Smartsheet itself doesn't publish Enterprise pricing, so costs depend on the negotiated contract, Member count, and additional products or services.

SpendHound’s data puts average annual Smartsheet spend among companies with 1,000+ employees at $144,965. Again, that’s an organization-size benchmark rather than a per-seat calculation.

Smartsheet pricing vs. competitors

Smartsheet’s pricing is broadly comparable with other work management platforms, but the amount you pay (and who you pay for) varies considerably between tools. Here’s how Smartsheet compares with some of its main competitors based on annual billing: 

Prices shown are based on annual billing and should be verified immediately before publication.

Smartsheet therefore isn’t automatically the cheapest or most expensive option. The more important comparison is which users need paid access and what functionality you get at that tier. If Airtable is also on your shortlist, see our Airtable vs. Smartsheet comparison for a closer look at how the two platforms differ.

Smartsheet's per-seat pricing vs. building it yourself

The Smartsheet cost at scale depends heavily on how many people need paid Member access. Business costs $19 per Member/month when billed annually, so costs rise directly as you add more paid Members.

For teams whose Smartsheet use case is really structured data, forms, and approvals, another option is to build a business app around those processes with Softr.  

Softr is an AI app builder for business operations that lets you build custom internal tools, CRMs, portals, and other business apps with databases, forms, automated workflows, permissions, and integrations built in.

Here’s how the costs can compare over two years:

Based on annual billing over two years. Smartsheet figures assume 10, 25, or 50 people need paid Member access. With Softr, Builders create and manage the app, while Team Users log in and use it.

See how Softr pricing works: Want to know more about the different subscription plans? Compare plans, included users, and additional user pricing on Softr’s pricing page.

Cost isn’t the only reason to consider a different approach:

• Build on a relational database: Store and connect structured business data instead of managing everything across sheets. Softr Databases support large record volumes, file storage, record history, backups, and AI agents, while your apps and automations can work directly with that data.
• Turn your data into a business app: Build a CRM, inventory system, operations tool, client portal, approval system, or dashboard around what users actually need to see and do.
• Automate repetitive processes: Connect forms, approvals, record updates, notifications, and other actions with automated workflows, while permissions control what different users can access.
• Build with AI and without code: Create and maintain your app visually or with AI. You can also keep building with the no-code editor after your monthly AI credits run out.

This isn’t a like-for-like comparison: the platforms approach business operations differently. Smartsheet is built around sheets and work management, while Softr lets you build an app around your processes, data, users, and permissions. That can range from trackers and approval systems to CRMs, internal tools, client portals, inventory systems, and business-critical apps used across departments.

Is Smartsheet worth the cost?

Smartsheet is worth the cost when: 

• You manage complex projects: Construction, engineering, and similar teams can use Gantt charts, dependencies, baselines, critical paths, and portfolio-level reporting to plan and monitor projects with lots of moving parts.
• Resource management is a major part of your work: Workload tracking helps teams monitor capacity, while Resource Management adds more advanced resource allocation, capacity planning, and time tracking.
• You need enterprise-level governance: SAML-based SSO, directory integrations, access controls, and Enterprise Plan Manager give larger organizations more control over users, security, and how Smartsheet is managed.
• You're managing projects at scale: Advanced Work Management adds tools such as Control Center, Dynamic View, Data Shuttle, and DataMesh for standardizing projects and managing data across larger deployments.

Smartsheet is harder to justify if you're paying for that depth but primarily using it for structured data, forms, and approvals. 

Ultimately, the value comes down to whether you're using the capabilities you're paying for. If complex project planning, resource management, and enterprise governance are central to how your organization works, Smartsheet's broader feature set can justify the cost.

How to reduce your Smartsheet costs

If you want to reduce your Smartsheet costs without limiting how your team works, focus on how you pay, who actually needs a paid Member seat, and which extras you're using.

1. Choose annual instead of monthly billing. Smartsheet discounts both Pro and Business when you pay annually. Pro drops from $12 to $9 per Member/month, while Business falls from $24 to $19. For 25 Business Members, annual billing works out to $5,700 per year versus $7,200 on monthly billing—a saving of $1,500 per year.
2. Right-size your paid Member seats. Not everyone who uses Smartsheet needs to be a paid Member. Review whether some users can be Guests or Contributors instead, and keep an eye on Provisional Members during your review periods so people aren't upgraded to paid seats unnecessarily.
3. Remove premium apps you aren't using. Tools such as Dynamic View, Data Shuttle, Control Center, and DataMesh can increase your total Smartsheet spend. Before renewing, check which premium apps your team actively uses and whether their functionality still justifies the additional cost.
4. Start renewal negotiations early. Don't wait until your contract is about to expire to review your Smartsheet setup. Check your Member count, premium apps, support requirements, and expected usage ahead of renewal so you know what you actually need before discussing your next contract. For larger or custom-priced deployments, this also gives you time to negotiate based on your expected usage rather than simply renewing your existing package.

The bottom line on Smartsheet pricing

Smartsheet can be worth the investment if your team needs advanced project management, resource planning, and enterprise governance. But your real cost depends on how many paid Members you need and which premium features you use.

If your needs are closer to structured data, forms, approvals, dashboards, and custom business processes, Softr lets you build a purpose-built business app instead.

Sign up today with Softr to see how easily you can turn your workflow into a working app.