Home Service Referral Platform

A company aiming to revolutionize how homeowners connect with trusted service providers required a dual-purpose platform catering to two distinct audiences: service providers and homeowners. The primary challenge was to create an efficient, user-friendly system that empowers service providers to expand their reach while enabling homeowners to find vetted professionals for their needs. The platform also needed to foster community trust through referral-only listings and incentivized recommendations. Additionally, the company wanted to streamline the process for homeowners to discover, refer, and engage with vendors while rewarding both referrers and referees for their participation.

• Back-end with Airtable to manage a robust database of service providers and homeowners, including details like vendor profiles, services offered, vetting status, and referral metrics, powered by ReferralHero.

• Front-end with Softr to build an intuitive and visually engaging platform for homeowners and service providers to easily navigate and interact with the system.

• User authentication and permissions to enable secure login and profile creation exclusively for service providers. Service providers can manage their profiles and showcase their services to potential clients. Homeowners can browse and refer vendors without the need for logging in, ensuring a frictionless experience.

• Service provider directory designed as a searchable vendor directory using Softr lists, allowing homeowners to filter by service type, location, and other criteria to find vetted professionals quickly.

• Referral system to allow homeowners to generate unique referral links directly from vendor profiles. The system tracks referrals and rewards users when services are booked.