Forms & Surveys

Build hotel survey software, no code required

Collect guest feedback, analyze responses, and improve services with a customizable survey app tailored to your hotel's needs.

Get started free Start with a template

A computer screen displaying a modern hotel survey software interface with user-friendly navigation, question fields, and response options.

Loved by 800,000+ teams around the globe

Flexibility

Tailor your survey tool to your needs

Choose only the survey features and views your hotel team needs now. Adapt and add more as your guest feedback process evolves—no code required.

UI screenshot of automated survey distribution

UI screenshot of response collection dashboard

UI screenshot of feedback analysis & reporting

UI screenshot of issue tracking & follow-up

UI screenshot of multi-language survey support

Data Management

Bring all your survey data together in real time

Connect spreadsheets, feedback tools, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for guest feedback.

Explore all data sources

Power

Collect hotel guest feedback with secure surveys.

Deliver branded, secure surveys to guests and staff. Easily manage responses, access control, and permissions—no coding required.

Easy, secure logins

Guests can complete surveys on their phones, tablets, or computers. Surveys are fully mobile-ready out of the box.

Works on any device

Guests can complete surveys on their phones, tablets, or computers. Surveys are fully mobile-ready out of the box.

Automations

Connect with tools like Make or Zapier to automate survey invites, reminders, and response tracking.

User groups

Create separate dashboards for staff and guest feedback—each group sees only the surveys meant for them.

Advanced permissions

Set rules for who can view, submit, or manage survey responses. Fine-tune access down to each user role.

Security

Protect sensitive guest and staff information. Softr is fully compliant with SOC2 and GDPR regulations.

AI Magic

Give hoteliers an AI assistant

Let hotel teams ask AI about guest feedback or survey trends—insights surfaced instantly within your Softr survey platform.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building hotel survey software

Easy, fast setup

Create hotel surveys in minutes with drag-and-drop forms and ready-made templates—no coding needed.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Easily update surveys or add new question types as guest feedback needs change—no rebuild required.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Collect survey data, manage responses, and share insights—all in one place, without extra tools.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”

Ashley Kalinauskas

CEO, Torigen Pharmaceuticals

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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”

Oliver Thomas

Maker Digital Systems Architect, MIT

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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”

Isobelle Ford

Founder & Director, Skylight Ventures

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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”

Jesuena Estoque Reimer

Founder, Mindflows

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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”

Guillaume Duvernay

Growth Lead, Plan A

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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”

Rebecca Berneck

CEO, Officeheads

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How It Works

Build a fully custom hotel survey software in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”