Build helpdesk and project management software, no code required
Streamline support tickets and project tracking with a customizable app tailored to your team's workflow and operational needs.
Customize your helpdesk and project tools
Set up just the features and views your team needs to manage support requests and projects. Adapt your setup easily as workflows change.
Ticket submission and tracking
Assign tickets to team members
Internal project task boards
Knowledge base management
Client communication log
Status dashboards and reporting
Unify your helpdesk and project data in real time
Connect tickets, project management tools, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your teams.
Custom access for every team. Built-in security, no dev time.
Empower your support and project teams with the right tools and access. Set up secure logins, user groups, and permissions—no IT support required.
Advanced permissions
Provide tailored dashboards and access for support agents, managers, or project leads, so each role sees what they need.
User groups
Provide tailored dashboards and access for support agents, managers, or project leads, so each role sees what they need.
Automations
Integrate with Make, Zapier, or N8N to automate ticket assignments, status updates, and notifications.
Works on any device
Access your helpdesk and project dashboards from desktop or mobile—always up to date and ready to go.
Easy, secure logins
Let your teams log in quickly with email, Google, or SSO—keeping support and project data secure.
Security
Protect sensitive company and customer data with SOC2 and GDPR compliance, plus robust access controls.
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Give support teams an AI helper
AI answers customer questions and surfaces insights—right inside your helpdesk and project management software with Softr.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Spin up your help desk or project boards in minutes—no coding or design skills needed.
Consolidate your stack
Add ticket tracking, team boards, or automations as your support needs change—no rebuilds required.
Flexible as you grow
Manage help desk tickets, projects, and workflows all in one place—no extra tools needed.
Build a fully custom helpdesk and project management tool in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your Help Desk efficiently