Build your own customer satisfaction survey tool
Collect feedback, analyze sentiment, and view results in an AI-powered system built with AI to fit your business's specific workflow.
Build exactly what your team needs
Customize your customer satisfaction survey tool with the exact steps and views your team needs. Add features as processes evolve—no code needed.
Custom feedback collection forms
Real-time sentiment dashboards
Automated response notifications
AI-powered feedback summaries
Internal review and approvals
Customer data sync
Unify your feedback data in real time
Connect spreadsheets, CRMs, and customer databases with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your business.
Custom access for every team. Built-in security.
Give each teammate the right tools and access. Set up secure logins, user groups, and granular permissions—no IT support or dev work needed.
Advanced permissions
Give different team members tailored access and dashboards, so each role sees just the feedback and metrics relevant to them.
User groups
Give different team members tailored access and dashboards, so each role sees just the feedback and metrics relevant to them.
Automations
Streamline your processes with Softr Workflows. Trigger native notifications based on survey results or status changes to keep your response time low.
Works on any device
Access and update your surveys and results on the go. All survey tools are mobile-ready out of the box.
Easy, secure logins
Use Google, email, or SSO logins to give your internal team fast, secure access to feedback data—no IT tickets needed.
Security
Keep customer feedback data safe with SOC2 and GDPR compliance, plus fine-tuned access control at every level of your tool.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Build your customer satisfaction survey tool in minutes with AI—no manual configuration or setup needed.
Consolidate your stack
Add features like sentiment analysis, reporting dashboards, or internal approvals as your needs grow.
Flexible as you grow
Start with a survey tool, then add CRM portals, dashboards, or forms—all in one place with no extra tools.
Generate a custom customer satisfaction survey tool
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
The go-to platform for business operations
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.
Minerva Network increased athlete registrations by 50% with a custom CRM and portal
Celonis built a GTM knowledge base for 1,500+ team members
Urban's Group increased productivity by 25% with a custom ERP system
Frequently asked questions
Build your customer satisfaction survey tool
Describe what you need. Softr's AI builds it in minutes. Get started free—no dev needed.