Build your own customer feedback tracker, no code required
Collect insights, analyze trends, and improve services with a flexible feedback tracker tailored to your business and customer needs.
Tailor your feedback tracker to your needs
Start with a simple feedback tracker and add only the features and views your team needs. Update and adapt your setup as your process evolves.
Collect customer feedback
Organize and categorize feedback
Assign feedback to team members
Track response and resolution
Feedback analytics dashboard
Notify team of new feedback
Unify your customer feedback in real time
Connect spreadsheets, survey tools, and support systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for feedback.
Custom access for every team. Built-in security, no dev time.
Empower your team to collect, track, and act on feedback securely. Set up forms, dashboards, and granular permissions—no IT support required.
Advanced permissions
Provide tailored access and dashboards for product managers, support, or executives so each role sees relevant feedback.
User groups
Provide tailored access and dashboards for product managers, support, or executives so each role sees relevant feedback.
Automations
Connect with tools like Make, Zapier, or N8N to automate notifications, follow-ups, or reporting tasks.
Works on any device
Team members can submit or review feedback on the go. All forms are mobile-ready by default.
Easy, secure logins
Allow your team to log in quickly with email, Google, or SSO—ensuring secure access to feedback data.
Security
Keep sensitive feedback safe with SOC2 and GDPR compliance, plus role-based access controls.
.svg)
Give product teams an AI teammate
AI helps product teams summarize, track, and answer feedback—built right into your tracker so insights are always at hand.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your customer feedback tracker in minutes with ready-made forms and simple drag-and-drop blocks.
Consolidate your stack
Add surveys, custom fields, or reporting as your feedback process evolves—no rebuild needed.
Flexible as you grow
Collect feedback, manage surveys, and view insights all in one place—no extra tools or seats required.
Build a fully custom feedback tracker in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
250+
600+
Frequently asked questions
Build your customer feedback tracker now