Submit requests and track repairs in an AI-powered system built with AI you customize to fit your facility management workflow.




Customize your office maintenance request portal with the exact steps and views your team needs. Add features as processes evolve—no code needed.





Connect work orders, asset tags, and technician schedules from spreadsheets—or manage everything in Softr Databases. Create a single source of truth for your office.
Give employees, techs, and managers the right views and access in a branded portal. Set up secure logins and permissions in minutes.
Softr apps are mobile-ready by default. Technicians can update ticket statuses from the field using a downloadable PWA—no extra design needed.
Softr apps are mobile-ready by default. Technicians can update ticket statuses from the field using a downloadable PWA—no extra design needed.
Build native automations with Softr Workflows to handle facility notifications and technician dispatching automatically whenever records are changed.
Provide separate logins for employees and facility managers, creating personalized dashboards for request status and maintenance logs.
Apply rules for different roles. Customize who can view, edit, or delete work orders and equipment records at a granular level.
Protect sensitive facility and vendor information from threats. Softr is fully compliant with SOC2 and GDPR regulations.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your office maintenance request portal in minutes with AI—no manual configuration or dev time needed.

Add features like preventative scheduling or vendor management as your facility grows—no rebuild required.

Start with request tracking, then add inventory or team dashboards—all in one place with no extra tools.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




An office maintenance request portal is a secure space where your employees or tenants can log in to submit service requests, report repairs, and track the status of work orders. It keeps all facility communication in one place, so property managers don't have to rely on back-and-forth emails, sticky notes, or scattered spreadsheets. This makes it easier to stay organized and provide a seamless maintenance experience for your staff and facility teams.
Softr is the first AI-native platform for building business software. It makes it easy to build an office maintenance request portal that fits the way your building operations work. You can describe your needs to the AI Co-Builder to instantly generate your maintenance database, request pages, and approval logic—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a work order template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, or HubSpot to manage your assets. You have full control to adjust the layout visually, decide which team members see specific repair logs, and brand it to match your company's internal tools. It's quick to get up and running, simple to update, and flexible enough to grow with your facility needs.
You can include a wide range of features in your portal, depending on what your facility workflow looks like. A great office maintenance request portal usually mixes classic work order blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let facility managers query repair history conversationally, or set up Database AI Agents to automatically categorize maintenance requests based on description and severity.
- Vibe Coding Blocks – Build complex, custom UI elements—like an interactive office floor plan for pin-pointing issues—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an automatic email notification to a plumber when a 'leak' is reported) that trigger whenever a maintenance record is updated or a request is submitted.
- User Portals & Logins – Securely manage access so employees only see their own submitted requests, while the maintenance crew sees the full queue of pending work orders.
- Forms & Data Collection – Capture details with custom forms that include photo uploads of the damage and location dropdowns.
- Dashboards & Charts – Visualize your maintenance performance, such as average time-to-completion or most frequent repair categories, with real-time charts.
- Lists & Advanced Filtering – Display and manage your work orders with searchable tables, kanban boards for job status, and detailed equipment record views.
Everything is built using Softr's drag-and-drop blocks, and if you need a tailored property management tool, you can use the Vibe Coding block to generate it with AI.
Vibe coding is all about moving fast and using AI to build exactly what you need for your facility management. You can "vibe code" an office maintenance request portal in Softr by simply describing your requirements—like 'I need a mobile-friendly form for reporting broken lights and a dashboard for the janitorial team'—to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code for requests, Softr handles the "boring 80%"—like user authentication for employees, database logic for work orders, and role-based security—natively. This means you get the speed of vibe coding without the headaches of managing raw code for every repair ticket. You describe it, Softr builds it, and it’s ready for your maintenance team instantly.
Yes. You can manage multiple office buildings, floors, or maintenance teams in a single portal. Each user only sees the service requests and facility data assigned to their specific location or department, based on their login and role. This is useful for corporate real estate managers or facility agencies working across multiple client sites.
Yes, you can. You don't need to bring a pre-existing asset list or ticket history from somewhere else to start building with Softr. If you're starting from scratch, you can use Softr Databases, which is built into the platform and allows you to define maintenance categories, priority levels, and location lists directly within your application.
But if you already have facility data in tools like Airtable, Google Sheets, or SQL, you can connect those too. You can also use the REST API connector to bring in inventory data from third-party vendors. Either way, you have full control over how your office maintenance information is structured and displayed.
Softr Databases is the recommended native, relational data source for your office maintenance request portal. It is built explicitly for business apps, offering high performance for high-frequency ticket submissions and instant automation triggers for your repair teams because the data is native to the platform.
If you already have your vendor lists or asset data elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, SmartSuite, and more. You can even integrate multiple sources—so your portal could pull employee lists from one source and facility repair logs from Softr Databases simultaneously. Most sources support real-time, two-way sync, so status updates made in the portal reflect in your backend instantly.
Yes, Softr gives you full control over how users experience your office maintenance request portal. You can customize the reporting forms, status boards, and navigation to match your operational workflow. Each block can be shown or hidden based on user roles, so an employee only sees a simplified submission form while a technician sees technical manuals and priority queues.
You can set up different user roles—such as Reporter, Maintenance Technician, or Facility Manager—and define exactly what each can view or edit. For example, employees can only edit their own tickets, while managers can reassign tasks across the entire team. You can also create personalized views by filtering the maintenance dashboard based on the logged-in user's assigned building zones.
This level of customization is especially useful when managing large facilities with diverse internal teams. It helps keep the maintenance process clean, secure, and tailored to every stakeholder.
Yes, you can fully white-label your office maintenance request portal in Softr. You can use your own corporate logo, brand colors, fonts, and a custom domain like maintenance.yourcompany.com to make the portal feel like a professional part of your internal infrastructure. You can also remove all Softr branding, so your employees and contractors only see your company's identity whenever they report an issue.
Yes, you can. Softr gives you a lot of flexibility to control the design and layout of your maintenance system. You can adjust colors, fonts, and page structure to match your corporate branding. You can also choose how each page is laid out, decide which blocks go where, and set what maintenance users see when they log in to check their assigned jobs.
To display your maintenance data, you can add different types of blocks:
- Table blocks – to show a high-level overview of incoming work orders and their status.
- List or Card blocks – to highlight specific repair tasks with images of the issue.
- Detail View – to show the full history of a specific asset or asset repair.
- Forms – for employees to submit new maintenance requests with file attachments.
- Charts – to show monthly maintenance costs or completion rates.
- Calendar blocks – to display scheduled preventative maintenance or contractor visits.
If your maintenance process evolves, it's easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All maintenance data is encrypted in transit and at rest, ensuring your building layouts and facility details remain private. Softr apps also give you granular control over visibility; you can set role-based permissions so only authorized personnel can view sensitive information like security system maintenance logs.
For portals using Softr Databases, your data is stored in a secure environment with SOC 2 Type II compliance and hosting in Europe. For apps connected to your own external sources like SQL or Notion, Softr doesn't store your sensitive records—it simply displays them in real time based on your defined permissions. You are always in control of your facility data and who can view or edit request details.
It is fully production-ready. Unlike many AI tools that just "vibe code"—generating fragile code that breaks when you try to add a new request field—Softr builds your office maintenance request portal on top of a stable, business-grade foundation.
We handle the "boring 80%" (like secure employee logins, database integrity, and complex workflow permissions) natively. This solves the reliability problem: you get the speed of AI generation for your maintenance app without the headache of managing raw, unreliable code. Your portal is secure, scalable for thousands of requests, and ready for your facility team to use from day one.
Softr is the first AI-native platform for building business software like maintenance portals. Unlike rigid off-the-shelf CMMS tools that force you into a specific workflow, or technical no-code tools that require weeks of setup, Softr's AI Co-Builder creates a custom app tailored to your specific office needs in minutes.
What sets it apart is the hybrid advantage: you can use AI to generate your maintenance database and request pages quickly, then use visual controls to add your specific repair categories. You get the speed of AI with the reliability of business-grade infrastructure (auth, roles, and hosting) already built-in. It's designed for facility managers who want to move from a manual spreadsheet to a professional automated portal on day one.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your office maintenance request portal to the rest of your operations. You can automate tasks using Softr Workflows—such as sending a Slack alert when an 'Emergency' request is submitted—or sync with tools like Stripe for vendor payments and Intercom for employee support. Softr also supports REST API and webhooks for advanced building automation.
Whether you need to trigger a calendar invite for a technician or display maintenance logs from an external IoT system, you can build it into your portal without writing code.
Go from idea to a live office maintenance request portal in under an hour. Build and customize without code.