Knowledge Base

Build knowledge base management, no code required

Organize information, streamline access, and enhance productivity with a custom knowledge base tailored to your team's needs.

A user interface displaying a knowledge base management dashboard with categorized articles, search functionality, and navigation menus.
knowledge base management mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your knowledge base data in real time

Connect documents, wikis, and support systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your knowledge management.

Explore all data sources
Power

Custom access for every reader. Built-in security, no dev time.

Give employees, clients, or contributors the access they need in a branded knowledge base. Set up permissions and personalized access in minutes—no code required.

Works on any device

Connect with tools like Make, Zapier, or N8N to automate article updates, notifications, and user onboarding.

Automations

Connect with tools like Make, Zapier, or N8N to automate article updates, notifications, and user onboarding.

User groups

Assign roles for editors, readers, or admins—each sees only the pages and resources they need.

Advanced permissions

Control who can view, edit, or publish articles—down to each category or page.

Security

Keep your knowledge base and user data safe. Softr is fully compliant with SOC2 and GDPR regulations.

Conditional forms

Collect feedback, suggestions, or new article requests using customizable forms for every knowledge base section.

AI Magic

An AI assistant for support teams

Support teams can ask AI for answers or insights from your knowledge base, right inside your portal—no switching tabs.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building knowledge base management

Easy, fast setup

Create your knowledge base in minutes with drag-and-drop blocks and ready-made templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add new sections, roles, or integrations as your knowledge base needs change—no starting over.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Centralize FAQs, guides, and resources—all in one place, with no extra tools or seats needed.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
Read customer story
“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom knowledge base in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
Read Case Study

Frequently asked questions

What is a knowledge base management system?
What are the benefits of building a knowledge base management system with Softr?
What types of features can I build into my knowledge base management system?
Do I need to know how to code to build a knowledge base management system in Softr?
Can I manage multiple teams or users in the same knowledge base management system?
Which data sources does Softr support for knowledge base management?
Can I customize the user experience and permissions in the knowledge base?
Can I use Softr for knowledge base management if I don’t already have my data in another tool?
Can I white-label my knowledge base management in Softr, including using my own branding?
Can I customize the design and layout of my knowledge base management?
How secure is my data in Softr apps?
How much does it cost to build a knowledge base management system with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

Build your Knowledge Base in minutes

Set up your first Knowledge Base in under 30 minutes.
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