Work Order Management

Build your own incident response tracker, no code required

Track incidents, assign tasks, and ensure resolutions with a customizable tracker tailored to your team's response process.

Screenshot of an incident response tracker user interface displaying a list of incidents, status indicators, action buttons, and filter options.
incident response tracker mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your incident response data in real time

Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for incident management.

Explore all data sources
Power

Custom access for every role. Built-in security, no dev time.

Empower incident responders, managers, and stakeholders with secure, role-based access to manage and track incident work orders—no coding required.

Works on any device

Automate incident notifications, status updates, and escalations by connecting with your preferred tools and systems.

Automations

Automate incident notifications, status updates, and escalations by connecting with your preferred tools and systems.

User groups

Set roles for responders, supervisors, or external partners—each accesses only their assigned incidents and updates.

Advanced permissions

Control who can report, manage, or close incidents—down to specific fields or teams.

Security

Keep sensitive incident data secure. Softr meets SOC2 and GDPR compliance for peace of mind.

Conditional forms

Capture incident details, resolution steps, or approvals using flexible forms tailored to each type of event.

AI Magic

Give IT teams an AI teammate

IT staff can ask AI for incident updates, details, or status—all instantly, right inside your response tracking portal.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building incident response tracker

Easy, fast setup

Set up your incident response tracker in minutes using drag-and-drop blocks and templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Easily adjust workflows, add fields, or integrate tools as your incident management needs change.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Manage incidents, work orders, and team dashboards in one place—no extra tools required.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom incident response tracker in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
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Frequently asked questions

What is an incident response tracker?
What are the benefits of building an incident response tracker with Softr?
What types of features can I build into my incident response tracker?
Do I need to know how to code to build an incident response tracker in Softr?
Can I manage multiple clients or teams in the same incident response tracker?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my data in another tool?
Can I white-label my incident response tracker in Softr, including using my own branding?
Can I customize the design and layout of my incident response tracker?
How secure is my data in Softr apps?
How much does it cost to build an incident response tracker with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

Build your incident response tracker app today

Set up your first Work Order Management system easily
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