Track incidents, assign tasks, and ensure resolutions with a customizable tracker tailored to your team's response process.


Create a tracker with only the features your workflow requires. Add new steps or views as your response process changes—no code needed.
Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for incident management.
Empower incident responders, managers, and stakeholders with secure, role-based access to manage and track incident work orders—no coding required.
Automate incident notifications, status updates, and escalations by connecting with your preferred tools and systems.
Automate incident notifications, status updates, and escalations by connecting with your preferred tools and systems.
Set roles for responders, supervisors, or external partners—each accesses only their assigned incidents and updates.
Control who can report, manage, or close incidents—down to specific fields or teams.
Keep sensitive incident data secure. Softr meets SOC2 and GDPR compliance for peace of mind.
Capture incident details, resolution steps, or approvals using flexible forms tailored to each type of event.
IT staff can ask AI for incident updates, details, or status—all instantly, right inside your response tracking portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Set up your incident response tracker in minutes using drag-and-drop blocks and templates.
Easily adjust workflows, add fields, or integrate tools as your incident management needs change.
Manage incidents, work orders, and team dashboards in one place—no extra tools required.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












An incident response tracker is a secure platform where your security and IT teams can log in to manage, update, and track security incidents as they happen. It centralizes all information—like incident details, progress, documentation, and timelines—so you don’t have to rely on scattered emails or spreadsheets. This helps everyone stay organized, respond quickly, and ensure nothing falls through the cracks during an incident.
Softr makes it easy to build an incident response tracker that matches your team’s workflows. You can connect your existing data sources, such as Airtable, Notion, Hubspot, or SQL, and set up a portal where team members can securely log in, update incident statuses, upload evidence, and review documentation—all in one place.
There’s no need to write code. You can start with a template or build from scratch, customize the layout, set user permissions, and brand your tracker to match your organization. It’s fast to set up, simple to update, and flexible enough to adapt to evolving incident response processes.
You can include a range of features in your incident response tracker, depending on your response procedures. Common options include:
\- User logins – so each responder or stakeholder can access relevant incident records
\- Custom dashboards – to show real-time incident status, priorities, or recent activity
\- Forms – for reporting new incidents, submitting updates, or requesting input
\- File sharing – for uploading forensic evidence, reports, or remediation documents
\- Search and filters – to help users find specific incidents or categories quickly
\- Tables, lists, and detail views – to display incident logs, assignments, or next steps
\- Comments or status updates – for team collaboration and documenting progress
\- Charts – to visualize incident trends, response times, or resolutions
\- Calendar view – for key deadlines, response milestones, or scheduled reviews
\- Permissions and roles – so only authorized users see sensitive information
All these features can be built using Softr’s drag-and-drop tools, making it easy to update or expand your tracker as your needs change.
No coding is required. You can build your entire incident response tracker using Softr’s visual editor. Every aspect—from layout to permissions—can be customized without writing a single line of code.
Yes. You can manage multiple clients or internal teams in a single incident response tracker. Each user will only see the incidents, updates, and data that are relevant to them, based on their login and assigned role. This setup is ideal for organizations or service providers who coordinate incident response efforts across different departments or external stakeholders.
Softr supports a wide range of data sources that you can use for your incident response tracker. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. There is also support for integrating other sources using the REST API.
You’re not limited to just one source, either. You can bring together incident data from multiple places and display it in the same tracker. Most data sources support real-time, two-way sync, so any updates in your incident response tracker or underlying data source will stay in sync automatically.
Yes, Softr gives you full control over how users interact with your incident response tracker. You can customize the layout, navigation, and content to match your organization’s workflow and branding. Each page or section can be shown or hidden based on the user’s role, so each team or stakeholder only sees incidents and data relevant to them.
You can define different user roles, such as incident responder, manager, or external partner, and set exactly what each can view or edit. For example, responders might see only the incidents assigned to them, while managers can oversee all active cases. You can also personalize dashboards by filtering incidents based on the logged-in user, making the tracker clean, secure, and tailored for every team’s needs.
Yes, you can. You don’t need to have pre-existing incident data to get started with Softr. If you’re starting fresh, you can use Softr Databases directly within the platform, which integrates seamlessly with your incident response tracker setup.
If you do have incident data stored in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can easily connect those as well. The REST API connector also allows you to pull in data from other sources. Either way, you have complete control over how incidents and response actions are structured and displayed in your tracker.
Yes, you can fully white-label your incident response tracker in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the tracker feel like a seamless part of your organization’s tools. You can also remove all Softr branding, so your team and stakeholders only see your organization’s identity throughout the entire experience.
Yes, you can. Softr offers you flexibility to control both the design and layout of your incident response tracker. You can adjust colors, fonts, spacing, and page structure to match your organization’s standards. You can also determine how each page is organized, decide which blocks go where, and set what different users see based on their roles.
To present your incident data and status updates, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured data like incident logs, timelines, or assignment lists
\- List or Card blocks – to highlight individual incidents, team members, or resources
\- Detail View – to show incident details or investigation dashboards
\- Forms – for reporting new incidents or submitting updates
\- Charts – to visualize response metrics or incident trends
\- Calendar blocks – to track deadlines, follow-ups, or scheduled reviews
If your content or design needs change later, it’s easy to make updates directly in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your incident response tracker is hosted on secure, reliable infrastructure. Softr gives you full control over who can view or modify sensitive incident information. You can set up role-based permissions, manage users directly within your data source, apply visibility rules, and enforce global restrictions to protect confidential data across your tracker.
For trackers connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it simply displays it in real time based on your access settings. You always maintain control over your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one incident response tracker app with up to 10 users and 2 user groups, and includes support for standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your tracker needs more users or advanced features, you can explore Softr’s paid plans for expanded capabilities: <http://softr.io/pricing>
Softr is designed to make it easy to create fully functional, user-facing applications—like incident response trackers, internal dashboards, and team tools—without needing to write code or rely on developers. What sets Softr apart is how quickly you can move from idea to working tracker, and how well it connects with your organization’s existing data.
Unlike some no-code platforms that focus on mobile apps (like Glide) or are more developer-oriented (like Retool), Softr is built for non-technical teams who want complete control over layout, user experience, and permissions. You can build on real-time data from sources like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded tools that your team can log into.
You can visually customize everything—from content and design to user roles. Since Softr includes features like conditional logic, forms, user management, and API support out of the box, you don’t need to combine multiple tools to launch a polished incident response tracker.
Yes. Softr offers a wide range of integrations so you can connect your incident response tracker to the rest of your workflow. You can sync with tools like Slack for notifications, automate tasks using Zapier, Make, and N8N, and connect to other systems via REST API and webhooks for advanced automation.
Whether you need to send incident data to another platform, trigger follow-up actions based on updates, or display information from other tools, you can build these automations right into your incident response tracker—without writing code.