Organize and share documents securely with a customizable portal tailored to your business needs and client interactions.


Set up your portal with only the features your team and clients need. Add new views or workflows at any time—no code or extra setup required.
Connect spreadsheets, document management systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your documents.
Provide each user with tailored access to documents in a branded portal. Set up secure logins, permissions, and document sharing in minutes.
Your document portal is mobile-ready by default. Allow users to view or upload files on any device, anywhere.
Your document portal is mobile-ready by default. Allow users to view or upload files on any device, anywhere.
Integrate with your existing tools to automate document notifications, approvals, and requests.
Offer different document access and dashboards for each user group. Easily control who sees which files.
Set permission rules for document access, sharing, and editing—customized for any user group or document type.
Keep sensitive documents protected from threats. Softr is fully compliant with SOC2 and GDPR for document security.
Clients can quickly ask AI for files, updates, or support—getting instant answers from live data, right within your portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Spin up a secure customer document portal in minutes with drag-and-drop and simple templates.
Easily add permissions, file types, or workflows as your document management needs change.
Manage documents, share updates, and collect feedback—all in one place, without extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A customer document portal is a secure online space where your customers can log in to access, upload, and manage important documents. It centralizes all document-related communication, so you don’t have to deal with endless email threads or shared drives. This helps your team and your customers stay organized, streamlines document workflows, and provides a more professional experience overall.
Softr makes it easy to set up a customer document portal that fits the way you and your customers handle documents. You can connect your existing data sources, such as Airtable, Google Drive, Notion, or SQL, and create a portal where customers can securely log in, view or upload files, fill out forms, and access updates—all in one place. There’s no coding required. Start with a template or build from scratch, personalize the layout, set access permissions, and brand the portal to match your organization. It’s fast to launch, simple to manage, and flexible enough to grow with your needs, making document handling much easier for everyone.
Your customer document portal can include a variety of features to support your document management process. Common options include:
\- User logins – so each customer can securely access their own files
\- Custom dashboards – to show document status, activity, or recent uploads
\- File upload and download – customers can upload documents or download materials you share
\- Forms – for document requests, approvals, or feedback
\- Search and filters – to help users quickly find the files they need
\- Tables, lists, and detail views – to display document records or summaries
\- Notifications or status updates – so customers know when documents are received or updated
\- Permissions and roles – to control who can view, upload, or edit documents
All of these features can be built using Softr’s drag-and-drop blocks, so you don’t need to code. Plus, it’s easy to make changes as your needs evolve.
No coding is necessary. You can create your entire customer document portal with Softr’s visual editor. Everything from layouts to user permissions can be customized through a simple interface, so you can get your portal up and running without writing any code.
Yes. You can manage multiple customers or teams within a single customer document portal. Each user only has access to the specific documents and folders assigned to them, based on their login and permissions. This setup is great for organizations that handle documents for many different customers, departments, or partners—all in one secure place.
Softr supports a wide variety of data sources for your customer document portal. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also integrate other sources via the REST API.
You’re not limited to a single source. For example, your document portal can display records from both Airtable and Google Sheets, side by side. Many sources support real-time, two-way sync, so any changes in your portal or data source are automatically kept up to date.
Yes, Softr gives you full control over how users interact with your customer document portal. You can customize the layout, navigation, and how documents are displayed to match your organization’s needs. Each page, section, or document can be shown or hidden depending on who’s logged in, ensuring users only access documents relevant to them.
You can define different user roles, such as customer, admin, or internal team member, and specify exactly what each role can view or edit. For example, customers can view only their own documents, while internal staff can manage all files. You can also create personalized document views by filtering content based on the logged-in user. This flexibility helps you keep your document portal organized, secure, and tailored to each user's needs.
Yes, you can. You don’t need to import your documents from another system to start building your customer document portal with Softr. If you’re starting fresh, you can use Softr Databases to organize your documents and files directly within the platform.
If your documents already exist in tools like Airtable, Google Sheets, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. With the REST API connector, you can pull in documents from other sources too. Either way, you have full control over how your documents are organized and accessed in your portal.
Yes, you can fully white-label your customer document portal in Softr. You can use your own logo, brand colors, fonts, and custom domain to ensure the portal reflects your organization’s identity. All Softr branding can be removed, so your customers experience a seamless, branded environment when accessing their documents.
Yes, you can. Softr offers plenty of flexibility to customize the design and layout of your customer document portal. You can adjust colors, fonts, page structure, and spacing to match your brand. You also control the arrangement of each page, choose which blocks to display, and set up different views for different users when they log in.
To present your documents or data, you can use a variety of blocks:
\- Table blocks to list uploaded files or document summaries
\- List or Card blocks to highlight document types or categories
\- Detail View to show individual document details or metadata
\- Forms to collect document requests or submissions
\- Charts for document usage analytics
\- Calendar blocks to track document deadlines or expirations
If you need to make changes later, you can easily update your portal right in Softr’s visual builder.
Softr prioritizes security for your customer document portal. All data is encrypted both in transit (TLS) and at rest, and your portal is hosted on secure, reliable infrastructure. You have full control over who can view or manage documents through role-based permissions, user management settings, visibility rules, and global restrictions to protect sensitive files.
If your portal uses external data sources like Airtable, Notion, or SQL, Softr does not store your documents directly—it simply displays them securely in real time, according to your access settings. You remain in control of your documents and who can access them.
Softr also follows best practices for authentication, access control, and platform monitoring to help keep your documents safe.
You can get started for free. Softr’s Free plan allows you to publish one customer document portal with up to 10 users and 2 user groups, including support for all standard data sources like Softr Databases, Airtable, and Google Sheets.
If your document portal needs to serve more users or include advanced features, you can review Softr’s paid plan options: <http://softr.io/pricing>
Softr is designed to make building secure, user-friendly portals—like customer document portals—fast and accessible, without writing code or needing developers. What stands out is how quickly you can launch a working solution and how smoothly it connects with your existing data sources.
While some no-code tools focus on mobile apps or are more developer-centric, Softr is built for non-technical teams who need control over layout, permissions, and user experience. You can connect directly to data in Airtable, Google Sheets, Softr Databases, or SQL, and create a branded document portal where customers can securely view and manage their files.
Everything is customizable through visual editing—from content and design to role-based access. Plus, Softr includes essential features like user roles, forms, conditional logic, and API support so you don’t have to rely on multiple platforms.
Yes. Softr provides extensive integration options so you can connect your customer document portal to your other systems. You can sync with tools like Stripe for payments, Intercom for support, and automate document workflows using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced automation.
Whether you want to send document updates to another system, trigger notifications based on customer actions, or pull in files from external sources, you can handle these workflows within your portal—no coding required.