This template gives facility managers and operations teams a centralized hub to log, triage, and resolve workplace issues. It keeps repair tickets organized and visible so nothing slips through the cracks.
Connected tables link Requests directly to Locations, Users (employees and technicians), and external Vendors. Photo attachments and status tags keep everyone aligned on progress without messy email chains.
Built-in AI fields automatically classify issue categories, evaluate ticket urgency from text descriptions, and research vendor profiles straight from the web.
Google Sheets is great for quick lists, but using it as a facilities ticketing backend quickly leads to overwritten rows, missing photos, and broken formulas whenever someone sorts a column.
In a true database, every field enforces clean data. Photos stay attached to the right ticket, and requests link directly to specific rooms and assigned technicians without fragile lookups.
Everyone gets the exact visibility they need without risking accidental edits to raw formulas. This is exactly what Softr Databases are designed for.
While Softr can also connect to an existing Google Sheet, running your maintenance operations on a dedicated database ensures reliability and scale.
Log repairs by exact floor and zone, assign tasks directly to staff, and monitor resolution times across departments.
Native Database AI agents instantly read issue descriptions to set urgency levels and route tickets to the right maintenance category automatically.
The template is ready to use immediately out of the box, letting your team standardize office maintenance in minutes.
Manage office employees and service technicians with contact details and roles
Track office zones and rooms alongside aggregated maintenance issue counts
Store external repair contractors with AI-generated company summaries
Track tickets with AI-powered category and urgency assessment workflows
Customize the database structure to match your building layout. Add custom fields for repair budgets, adjust location zones, or update the list of specialized contractors in a few clicks.
Import your existing records in bulk using CSV uploads or connect external data via API to sync assets and contact directories instantly.
When you are ready, turn this database into a complete internal tool. You can generate an app with AI by describing your ideal ticketing portal in a single prompt.
Use granular users and permissions so employees submit issues via simple forms, technicians see only assigned jobs, and managers oversee the entire facility from one unified app.
An office maintenance requests database is a structured system for logging, tracking, and resolving facility issues. It connects repair tickets, room locations, staff assignees, and external contractors in one centralized hub.
A no-code database provides immediate structure and data integrity without requiring custom software development. It eliminates the risk of broken spreadsheet formulas while allowing non-technical managers to customize workflows autonomously.
Softr's AI Database Co-Builder helps you create custom fields and formulas using simple conversational prompts. Additionally, Database AI agents automatically categorize incoming requests, evaluate urgency from descriptions, and summarize contractor background details directly inside your database records.
Yes, you can easily build an app on top of this database in Softr. You can create dedicated portals for employees to report broken equipment, a mobile view for technicians to manage open tasks, and an admin dashboard for facility managers.
Yes, this template is completely free to copy and use. Softr Databases are included on the free plan with unlimited collaborators, and you can upgrade whenever you need higher record limits or advanced features.
Build and launch your first app in under 30 minutes.