Internal tool

Build your own service level agreement tracker, no code required

Monitor compliance, streamline tracking, and ensure accountability with a customizable SLA tracker tailored to your organization's needs.

User interface displaying a service level agreement tracker with progress bars, status indicators, and summary metrics.
service level agreement tracker mobile ui
Loved by 800,000+ teams around the globe
Data Management

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Power

Custom access for every team. Built-in security for SLA tracking.

Give each teammate the right access to monitor and manage service level agreements. Set up secure logins, user groups, and permissions with no IT support needed.

Advanced permissions

Give different teams and managers tailored dashboards to track relevant SLAs and performance metrics.

User groups

Give different teams and managers tailored dashboards to track relevant SLAs and performance metrics.

Automations

Connect with tools like Make or Zapier to automate SLA notifications, escalations, and reporting tasks.

Works on any device

Keep your SLA tracker accessible on desktop and mobile—your team can review and update agreements anywhere.

Easy, secure logins

Enable quick, secure logins via Google, email, or SSO so your team can access SLA data safely—no IT tickets required.

Security

Protect sensitive agreement data with SOC2 and GDPR compliance, plus fine-tuned access controls.

AI Magic

AI assistant for SLA tracking

Support teams can ask AI about SLA status, deadlines, or performance, with instant answers inside your internal tracker.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building service level agreement tracker

Easy, fast setup

Spin up a service level agreement tracker in minutes with drag-and-drop blocks and templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Update terms, track compliance, or add notifications as your SLA workflows change—no rebuild needed.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Track SLAs alongside internal dashboards, forms, or approvals—all in one secure internal tool.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
Read customer story
“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom service level agreement tracker in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
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Frequently asked questions

What is a service level agreement tracker?
What are the benefits of building a service level agreement tracker with Softr?
What types of features can I build into my service level agreement tracker?
Do I need to know how to code to build a service level agreement tracker in Softr?
Can I manage multiple clients or teams in the same service level agreement tracker?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my data in another tool?
Can I white-label my service level agreement tracker in Softr, including using my own branding?
Can I customize the design and layout of my service level agreement tracker?
How secure is my data in Softr apps?
How much does it cost to build a service level agreement tracker with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

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