Organize policies, streamline claims, and enhance customer support with a customizable knowledge app for your insurance team.


Customize your insurance knowledge portal with the features and views your team relies on. Add or change workflows as your needs evolve—no code required.
Connect spreadsheets, CRM systems, and policy management tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your insurance knowledge.
Provide agents and clients with tailored access to insurance resources in a fully branded knowledge base. Set up permissions and secure logins easily.
Your knowledge base is mobile-ready by default. Agents and clients can access insurance info anywhere, anytime.
Your knowledge base is mobile-ready by default. Agents and clients can access insurance info anywhere, anytime.
Connect with your existing tools to automate updates, notifications, and insurance resource management.
Create separate logins for agents, clients, or teams—each sees just the insurance information relevant to their role.
Set rules for who can view, edit, or manage specific insurance knowledge—customize access for each user group.
Keep insurance data protected. Softr is fully SOC2 and GDPR compliant with strong access controls.
Let your team ask AI policy or claim questions inside your knowledge base—answers come fast, right where you work.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Spin up your insurance knowledge base in minutes with drag-and-drop blocks and templates.
Easily add resources, update policies, or expand workflows as your insurance knowledge needs change.
Centralize guidelines, claims FAQs, and training docs in one place—no extra tools required.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












Insurance knowledge management is a centralized platform where your insurance team can securely access, organize, and share critical information—such as policy documents, regulatory updates, guidelines, FAQs, and training materials. By bringing all resources together in one place, it streamlines communication, reduces time spent searching for information, and helps ensure everyone stays up to date with the latest insurance practices and compliance requirements.
Softr makes it easy to create an insurance knowledge management system tailored to your organization's needs. You can connect existing data sources—like policy databases in Airtable, compliance checklists in Notion, or training materials in Google Drive—and build a platform where your team can quickly find relevant documents, submit questions, and track updates, all in one location.
No coding is required. You can start with a template or design your own structure, set up permissions so each team member sees the right content, and brand the portal to reflect your insurance business. It’s quick to launch, easy to maintain, and flexible enough to adapt as your knowledge base grows.
You can include a variety of features in your insurance knowledge management system, depending on what your team needs most. Common features include:
\- User logins – so each team member can securely access the knowledge base
\- Custom dashboards – to highlight recent updates, resources, or compliance alerts
\- Forms – for submitting new questions, policy updates, or feedback
\- File sharing – to upload and access documents like policy manuals or claim forms
\- Search and filters – to help users quickly find specific policies or guidance
\- Tables, lists, and detail views – to organize policies, procedures, or contacts
\- Comments or status updates – for ongoing discussions and revisions
\- Charts – to visualize data like training progress or claim trends
\- Calendar view – for tracking training sessions, renewal deadlines, or events
\- Permissions and roles – to ensure the right people access sensitive information
Everything can be set up using Softr’s drag-and-drop interface, so it’s easy to update features as your insurance knowledge needs evolve.
No coding is needed. You can build your insurance knowledge management system entirely with Softr’s visual editor. From organizing content to setting permissions and customizing the look and feel, everything can be managed without writing a single line of code.
Yes. You can manage multiple insurance clients or teams within your insurance knowledge management portal. Each user only sees the content and documentation assigned to them, based on their login and role. This setup is especially useful for insurance agencies, brokerages, or departments that manage multiple policyholders or internal teams.
Softr supports a wide range of data sources for your insurance knowledge management needs. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in insurance-related data from other sources using the REST API.
You’re not limited to just one source. You can integrate multiple data sources into the same insurance knowledge management portal and display them together—allowing, for example, policy data from Airtable and client communication from HubSpot to appear in one place. Most sources support real-time, two-way sync, so updates in your portal or data source always stay current.
Yes, Softr gives you full control over how users interact with your insurance knowledge management portal. You can customize the layout, navigation, and information to match your organization’s branding and processes. Each page or section can be shown or hidden based on the user’s role, so every agent or policyholder only sees what’s relevant to them.
You can also create different user roles, such as policyholder, insurance agent, or admin—defining exactly what each group can access or update. For example, policyholders might see only their own policy documents, while internal staff can manage the full knowledge base. Personalized views can be set up easily, keeping the experience secure and tailored to each user's needs—especially helpful when managing multiple clients and teams.
Yes, you can. You don’t need to import your insurance knowledge data from another tool to get started with Softr. If you’re building your insurance knowledge management portal from scratch, you can use Softr Databases, which is integrated directly into the platform and works seamlessly with your portal.
If you already keep insurance information in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can even use the REST API connector to bring in data from other systems. This way, you have complete control over how your insurance knowledge is organized and displayed in the portal.
Yes, you can fully white-label your insurance knowledge management platform in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the platform feel like a seamless extension of your organization. You can also remove all Softr branding, so insurance team members and stakeholders only see your company’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your insurance knowledge management system. You can adjust colors, fonts, spacing, and page structure to align with your brand guidelines. You can also choose how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your information, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured data like policy lists, claims statuses, or document tracking
\- List or Card blocks – to highlight resources, knowledge articles, or contact information
\- Detail View – to show one record at a time, such as a specific policy or claim
\- Forms – for submitting requests or collecting feedback
\- Charts – to visualize key insurance metrics
\- Calendar blocks – to display important deadlines or renewal dates
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your insurance knowledge management platform is hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your app. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive insurance data across your entire platform.
For platforms connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your insurance knowledge management solution needs more users or features, you can compare the paid plans to find the best fit: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing apps—like insurance knowledge management platforms, internal tools, or client portals—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working system, and how well it connects with your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more dev-oriented (like Retool), Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded platforms that your insurance team or partners can log into.
You can customize everything visually—from content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch a polished insurance knowledge management platform.
Yes. Softr supports a wide range of integrations so you can connect your insurance knowledge management system to the rest of your workflow. You can sync with tools like Slack for messaging, automate tasks using Zapier, Make, and N8N, or connect to existing databases. Softr also supports REST API and webhooks for more advanced automations.
Whether you need to send data to another system, trigger automations based on user actions, or display information from other tools, you can build it into your insurance knowledge management platform—without writing code.