Knowledge Base

Build your own insurance knowledge management, no code required

Organize policies, streamline claims, and enhance customer support with a customizable knowledge app for your insurance team.

A modern user interface displaying insurance knowledge management tools, including search bars, categorized resources, and navigation menus on a clean, professional dashboard.
insurance knowledge management mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your insurance data in real time

Connect spreadsheets, CRM systems, and policy management tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your insurance knowledge.

Explore all data sources
Power

Give every user a custom, secure knowledge experience.

Provide agents and clients with tailored access to insurance resources in a fully branded knowledge base. Set up permissions and secure logins easily.

Easy, secure logins

Your knowledge base is mobile-ready by default. Agents and clients can access insurance info anywhere, anytime.

Works on any device

Your knowledge base is mobile-ready by default. Agents and clients can access insurance info anywhere, anytime.

Automations

Connect with your existing tools to automate updates, notifications, and insurance resource management.

User groups

Create separate logins for agents, clients, or teams—each sees just the insurance information relevant to their role.

Advanced permissions

Set rules for who can view, edit, or manage specific insurance knowledge—customize access for each user group.

Security

Keep insurance data protected. Softr is fully SOC2 and GDPR compliant with strong access controls.

AI Magic

An AI teammate for insurance teams

Let your team ask AI policy or claim questions inside your knowledge base—answers come fast, right where you work.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building insurance knowledge management

Easy, fast setup

Spin up your insurance knowledge base in minutes with drag-and-drop blocks and templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Easily add resources, update policies, or expand workflows as your insurance knowledge needs change.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Centralize guidelines, claims FAQs, and training docs in one place—no extra tools required.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
Read Case Study
“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
Read customer story
“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom insurance knowledge system in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
Read Case Study

Frequently asked questions

What is insurance knowledge management?
What are the benefits of building insurance knowledge management with Softr?
What types of features can I build into my insurance knowledge management system?
Do I need to know how to code to build an insurance knowledge management system in Softr?
Can I manage multiple clients or teams in the same insurance knowledge management portal?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my data in another tool?
Can I white-label my insurance knowledge management in Softr, including using my own branding?
Can I customize the design and layout of my insurance knowledge management?
How secure is my data in Softr apps?
How much does it cost to build an insurance knowledge management solution with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

Build your insurance knowledge base in minutes

Set up your first knowledge base with ease, no code needed
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