Help Desk

Build healthcare incident management software, no code required

Track incidents, ensure compliance, and improve safety with a customizable app tailored to your healthcare team's unique needs.

Screenshot of a healthcare incident management software user interface displaying patient incident reports, status indicators, and navigation menus for tracking and resolving healthcare events.
healthcare incident management software mobile ui
Loved by 800,000+ teams around the globe
Data Management

Unify your incident data in real time

Connect spreadsheets, EHRs, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your healthcare workflows.

Explore all data sources
Power

Custom access for every team. Built-in security, no dev time.

Empower healthcare staff to report, track, and resolve incidents securely. Set up user groups, permissions, and workflows—no IT help required.

Advanced permissions

Give healthcare staff, managers, and compliance teams tailored dashboards so each role sees only relevant incident data.

User groups

Give healthcare staff, managers, and compliance teams tailored dashboards so each role sees only relevant incident data.

Automations

Connect with your healthcare systems to automate notifications, case assignments, or follow-up tasks.

Works on any device

Access and manage incidents from desktop or mobile. The platform is mobile-ready for staff on the move.

Easy, secure logins

Staff can log in securely via email, Google, or SSO. Quick access, no IT tickets required.

Security

Protect sensitive health information with SOC2 and GDPR compliance, plus robust access controls.

AI Magic

An AI assistant for healthcare IT

Let IT teams ask AI about incidents, policies, or tasks—answers appear instantly, right inside your help desk portal.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building healthcare incident management software

Easy, fast setup

Spin up your healthcare incident help desk in minutes using intuitive templates and drag-and-drop blocks.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Add escalation paths, reporting, or custom workflows as your healthcare team’s needs change—no rebuild needed.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Start with incident tracking, then add dashboards or staff portals—all in one place, without extra tools.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals
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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”
Oliver Thomas
Maker Digital Systems Architect, MIT
Read customer story
“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”
Isobelle Ford
Founder & Director, Skylight Ventures
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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”
Jesuena Estoque Reimer
Founder, Mindflows
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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”
Guillaume Duvernay
Growth Lead, Plan A
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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”
Rebecca Berneck
CEO, Officeheads
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How It Works

Build a fully custom healthcare incident system in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”
Ashley Kalinauskas
CEO, Torigen Pharmaceuticals

250+

veterinary clinics using the portal

600+

submissions processed per month
Read Case Study

Frequently asked questions

What is a healthcare incident management software?
What are the benefits of building a healthcare incident management software with Softr?
What types of features can I build into my healthcare incident management software?
Do I need to know how to code to build a healthcare incident management software in Softr?
Can I manage multiple healthcare organizations or departments in the same healthcare incident management software?
Which data sources does Softr support?
Can I customize the user experience and permissions?
Can I use Softr if I don’t already have my incident data in another tool?
Can I white-label my healthcare incident management software in Softr, including using my own branding?
Can I customize the design and layout of my healthcare incident management software?
How secure is my data in Softr apps?
How much does it cost to build a healthcare incident management software with Softr?
How is Softr different from other no-code tools?
Can I automate workflows and integrate with other tools?

Related use cases

Build your Help Desk in minutes

Set up your first healthcare incident management software quickly and easily
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