Build your own customer service ERP, no code required
Manage customer interactions, streamline workflows, and enhance service quality with a customizable ERP tailored to your team's needs
Customize your ERP around your processes
Set up a customer service ERP that matches your team’s workflow. Add only the features you need now, and adjust as your needs change.
Ticket management dashboard
Customer profile management
Internal notes and communication
Service level agreement tracking
Automated customer notifications
Reporting and analytics
Unify your customer service data in real time
Connect spreadsheets, ticketing systems, and CRMs with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your customer interactions.
Custom access for every team. Built-in security, no dev time.
Empower your support, sales, and service teams with secure access to customer data and workflows. Set up logins, roles, and permissions—no IT required.
Advanced permissions
Segment your customer service team into user groups—give each team or department tailored dashboards and access.
User groups
Segment your customer service team into user groups—give each team or department tailored dashboards and access.
Automations
Connect with tools like Make, Zapier, or N8N to automate ticket routing, status updates, or follow-up reminders.
Works on any device
Access your ERP from desktop or mobile—teams can manage tickets and customer info wherever they are.
Easy, secure logins
Enable fast, secure sign-ins with Google, email, or SSO—minimize IT support tickets and access issues.
Security
Protect sensitive customer data with SOC2 and GDPR compliance, plus fine-tuned access control at every level.
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Put AI to work for support teams
Support reps can ask AI for order info, ticket status, or customer details—answers delivered right inside your ERP system.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Quickly launch your customer service ERP with drag-and-drop tools and ready templates—no coding needed.
Consolidate your stack
Easily add ticketing, workflow automation, or reporting as your service needs expand—no rebuilds.
Flexible as you grow
Manage customer data, requests, and team tools in one ERP—no need for extra platforms or logins.
Build a fully custom customer service ERP in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your customer service ERP in minutes