Build crm software for hospitality industry, no code required
Streamline guest relations, manage bookings, and enhance service with a customizable CRM tailored to your hospitality business needs.
Customize your CRM around your processes
Adapt your hospitality CRM to fit your team’s workflow. Add only the views and features you need, and adjust them as your operations evolve.
Guest profile management
Reservation tracking
Communication log
Task and service request management
Automated email campaigns
Feedback and review collection
Unify your guest data in real time
Connect reservation systems, CRMs, and other tools with real-time sync—or manage everything in Softr Databases. Create one source of truth for your hospitality business.
Custom access for every team. Built-in security, no dev time.
Empower your hospitality staff with secure access to guest, booking, and service data. Set custom logins, user groups, and permissions—no IT needed.
Advanced permissions
Provide staff with role-based dashboards so reception, housekeeping, and managers access only what's needed.
User groups
Provide staff with role-based dashboards so reception, housekeeping, and managers access only what's needed.
Automations
Integrate with tools like Make, Zapier, or N8N to automate reservation updates, guest communications, or task assignments.
Works on any device
Staff can access and update guest records or bookings on the go. All apps are mobile-ready out of the box.
Easy, secure logins
Enable staff to log in securely via email, Google, or SSO—no IT support required.
Security
Keep all guest and property data secure with SOC2 and GDPR compliance and robust access controls.
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AI Assistant for Hospitality Sales
Let your team ask AI for guest details, booking history, or sales insights—right inside your CRM, powered by Softr’s built-in AI.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Get your hospitality CRM running in minutes with drag-and-drop blocks and industry templates.
Consolidate your stack
Add features like guest profiles or booking workflows as your hospitality business grows—no rebuild needed.
Flexible as you grow
Start with your CRM, then add guest portals, dashboards, or forms—all in one place, no extra tools.
Build a fully custom CRM for hospitality in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your hospitality CRM in minutes