44 best practices for building full-stack apps with Softr

Guillaume Duvernay
/
Jan 2, 2026
/
22
min read

We’ve compiled a solid list of 44 best practices to help you build better Softr apps. These tips are based on the real-world methodologies we demonstrated in our recent content—including the AI CRM tutorial, the Vendor Portal build, and our live strategy sessions.

Let’s dive in!

I. Strategy & data structure

1. Map your database objects before building

  • One-liner: Map out your database tables (objects) and their relationships clearly before opening the Softr Studio to build.
  • Core principle: Success in Softr is 80% data structure; treating data as relational "Objects" (Entities) rather than flat spreadsheets is the foundation of a scalable application.
  • Deep dive and benefits: Imagine building a Vendor Portal. Instead of creating one giant spreadsheet, you should identify the distinct "Nouns" involved: Users, Vendors, Tasks, and Invoices. These should be separate tables. If you try to jam disparate data into one table (e.g., putting Invoice amounts inside a generic "Documents" table), you lose the ability to perform calculations or specific workflows later. Planning this structure beforehand makes your app "AI-Ready" because the data is organized in a way AI can easily read and summarize.
  • How to implement:
  1. Visualize your entities on paper (e.g., "Users," "Companies," "Deals").
  2. Draw lines to define relationships (e.g., One Company -> Many Deals).
  3. Create a unique Table for each entity in Softr Data Sources.
  4. Create "Linked Record" fields immediately to physically establish these connections.

2. Use a single table for all user types

  • One-liner: Keep all app users (Admins, Vendors, Sales Reps) in a single database table distinguished by a "Role" field.
  • Core principle: Centralized authentication simplifies permission management and prevents data fragmentation.
  • Deep dive and benefits: It is often tempting to create separate tables for "Admins" and "Clients." However, keeping everyone in one Users table allows you to map the Softr User System to a single source. This simplifies management significantly: promoting a standard user to a Manager becomes as simple as changing a dropdown value from "Standard" to "Manager," rather than migrating data between different tables.
  • How to implement:
  1. Create one Users table.
  2. Add a Single Select field named Role (or Account Type).
  3. Add options like "Admin," "Vendor," "Sales Rep."
  4. Sync this single table to the Softr User System in the "Users" tab.

3. Use email as the primary field for the users table

  • One-liner: Always use the Email field as the primary unique identifier for your Users table to avoid ambiguity in linking and filtering.
  • Core principle: Uniqueness is non-negotiable for system reliability; names are rarely unique, but emails are always distinct.
  • Deep dive and benefits: In Softr, the Primary Column of a table is what users see when selecting a record in a dropdown (e.g., assigning a task). If your Primary Column is "First Name," your dropdown will just show "Thomas," "Thomas," and "Thomas." You won't know which one is the right Thomas. By using Email as the primary field, you ensure clarity in selection ("thomas.b@acme.com" vs "thomas.k@acme.com"). Furthermore, this prevents critical data leaks in filters: filtering tasks by "First Name" could accidentally display tasks belonging to all users named Thomas, whereas filtering by Email guarantees isolation to the specific individual.
  • How to implement:
  1. In your Users table, set the very first column (Primary Field) to Email.
  2. Ensure the field type is set to Email for validation.
  3. When syncing users in Softr Studio, map the Email ID field to this specific column.

4. Separate distinct objects into different tables

  • One-liner: Create separate tables for distinct entities (e.g., Invoices vs. Documents) rather than merging them into one generic table.
  • Core principle: Data segregation allows for specific properties and distinct behaviors/workflows for different types of items.
  • Deep dive and benefits: Consider a scenario where you have Invoices and generic Documents (like contracts). It is better to create a specific "Invoices" table because Invoices need unique fields like "Amount," "Currency," and "Payment Status," which a standard PDF contract does not. Separating them allows you to build specific charts (e.g., "Total Outstanding Amount") that would be messy or impossible in a merged "All Files" table.
  • How to implement:
  1. Ask: "Does this item have unique fields that other items don't?"
  2. If yes, create a new Table (e.g., Invoices).
  3. Define the specific fields (Amount, Due Date) for that table.
  4. Link it back to the parent entity (e.g., Link Invoices to Vendors).

5. Include a record ID field for absolute references

  • One-liner: Include a "Record ID" field in your database tables to ensure every row has a permanent, machine-readable reference.
  • Core principle: Absolute references are required for reliable automation and complex workflows.
  • Deep dive and benefits: While emails work for users, other objects (like Tasks or Deals) need a unique ID. If you reference a task by its name, and someone renames it, your automations will break. A Record ID never changes. For example, if you have a "Summarize Deal" button, the button sends the Record ID to the workflow so the system knows exactly which row to summarize without ambiguity.
  • How to implement:
  1. In your Softr Database table, add a new field.
  2. Select the field type Record ID.
  3. Use this field whenever you need to pass a specific record to a Workflow or API.

6. Use linked records instead of text for relationships

  • One-liner: Use Linked Records (Relations) to connect tables rather than text fields to ensure data integrity and scalability.
  • Core principle: Relational databases rely on "pointers" to other data, not copy-pasted text, to ensure updates propagate automatically.
  • Deep dive and benefits: If you link a User to a Company using a relationship field, the data is dynamically connected. If the Company changes its name from "Acme Inc" to "Acme Corp," every User record linked to it updates automatically. If you had just typed "Acme Inc" into a text field for each user, you would have to manually update every single user record when the name changed.
  • How to implement:
  1. In Softr Database, choose the field type Linked Record (or Relation).
  2. Select the target table (e.g., Link Tasks to Users).
  3. Configure whether it allows "One" or "Many" links (e.g., A task has one owner).

7. Identify painful spreadsheet processes to replace first

  • One-liner: Start your building journey by identifying spreadsheets that are difficult to maintain or access on mobile.
  • Core principle: The best return on investment for internal tools comes from replacing fragile manual processes.
  • Deep dive and benefits: The ideal candidates for apps are processes where teams are losing time maintaining massive shared spreadsheets, struggling with version control, or cannot access data while in the field. Solving a specific pain point—like "Delivery managers can't log inventory on their phone"—ensures high adoption because it solves an immediate, tangible problem.
  • How to implement:
  1. Audit your business for "Master Spreadsheets" that are shared by too many people.
  2. Look for workflows where people text/email data to be entered manually.
  3. Build your first app specifically to solve that bottleneck.

II. Database logic & enrichment (AI)

8. Use database AI agents to classify records automatically

  • One-liner: Use Database AI Agents to automatically categorize records based on descriptions, removing manual tagging effort.
  • Core principle: Automating data entry at the database level ensures data consistency and saves user time.
  • Deep dive and benefits: For example, you can set up an AI Agent to look at a "Vendor Description" text field and automatically fill the "Category" field based on keywords it finds. This ensures that even if a human forgets to tag a vendor as "Software" or "Logistics," the database self-corrects. It keeps reports accurate without relying on strict manual discipline.
  • How to implement:
  1. In Softr Database, add a field and select AI Agent.
  2. Choose the Classify or Tag option.
  3. Reference the source field (e.g., @Description) in the prompt.
  4. Set the trigger to run "On Record Creation" or "On Update."

9. Use database AI agents to enrich data via web search

  • One-liner: Use AI Agents with Web Search enabled to automatically fill missing public data like logos, industry, or employee counts.
  • Core principle: Enriched data improves decision-making; automation makes enrichment free and instant.
  • Deep dive and benefits: Consider a "Demo Request" form that asks only for an email address. You can use an AI field that takes the domain from that email, browses the web, and automatically finds the company logo, employee count, and industry summary. This keeps your forms short (increasing conversion) while still giving your sales team a fully populated record to work with.
  • How to implement:
  1. Enable Web Search in the AI Agent field settings.
  2. Write a prompt: "Find the logo and employee count for the company at this URL: @Website."
  3. Map the output to the respective fields in your table.

10. Use roll-up fields to calculate stats on parent records

  • One-liner: Use Roll-up fields to count or aggregate related data directly on the parent record.
  • Core principle: Pre-calculating stats in the database is faster and easier than trying to filter and count on the frontend interface.
  • Deep dive and benefits: If you want to display a badge saying "3 Open Tasks" on a Vendor's card, it is inefficient to query the tasks table every time. Instead, use a Roll-up on the Vendor table to count the linked tasks where status is "Open." Now the Vendor record itself "knows" how many tasks it has, making display instant and simple.
  • How to implement:
  1. Create a Roll-up field in the parent table (e.g., Vendors).
  2. Select the Relation (e.g., Tasks).
  3. Choose the Function (e.g., Count) and apply filters (e.g., where Status is not "Done").

11. Use formulas to create standardized record titles

  • One-liner: Use formulas to create standardized record titles by combining multiple data points.
  • Core principle: Standardized naming conventions improve searchability and readability in lists.
  • Deep dive and benefits: Sometimes a record doesn't have a natural name. For example, an interaction log might just be a date and a note. You can use a formula to combine "Direction + Type + Contact Name" (e.g., "Outbound - Email - John Doe"). This automatically generates a clear, readable title for every interaction in a timeline without the user having to manually type a subject line.
  • How to implement:
  1. Create a Formula field.
  2. Use the CONCATENATE function or simple addition syntax.
  3. Combine fields: Direction & " - " & Type & " - " & Contact Name.

12. Use native field types like email and phone for validation

  • One-liner: Use specific field types (Email, URL, Phone) rather than generic text fields to enforce data validation at the database level.
  • Core principle: Clean input data prevents broken links and communication errors later in the workflow.
  • Deep dive and benefits: Using specific field types ensures functionality works as expected. If you use a Phone field type, mobile devices will automatically prompt to dial when the number is clicked. If you use a URL field, it will open as a link. This also prevents users from typing text like "N/A" into an email field, which would otherwise break your automated email workflows.
  • How to implement:
  1. When creating a column, scroll past "Short Text."
  2. Select the specific type: Email, Phone, URL, Currency.
  3. Softr's forms will now automatically validate user input against these formats.

13. Distinguish between database agents and workflows

  • One-liner: Use Database Agents for fast, row-level data cleaning/transformation, and reserve Workflows for complex multi-step logic.
  • Core principle: Efficient architecture uses the lightest tool for the job; Agents are for data states, Workflows are for actions.
  • Deep dive and benefits: It is important to choose the right tool. If you just need to format a phone number or tag a company industry based on a description, use a Database Agent (it happens instantly on the specific row). If you need to perform actions—like "Check if a contact exists, if not create them, then send a Slack message"—that requires a Workflow. Overusing workflows for simple data cleanup slows down the application.
  • How to implement:
  1. Ask: "Does this change affect only this one row?" -> Use Database Agent.
  2. Ask: "Does this need to create new records elsewhere or send an email?" -> Use Workflow.

III. User management & security

14. Sync the Softr user system to your database

  • One-liner: Sync the Softr User System directly to your Data Source's "Users" table to manage authentication dynamically.
  • Core principle: Your database should be the "source of truth" for user access, not a separate hidden list.
  • Deep dive and benefits: Instead of manually inviting users via email one by one through the app settings, you can map the User System to your database table. This means simply adding a row to your database automatically grants that person access. It connects your data directly to your authentication logic, making onboarding scalable.
  • How to implement:
  1. Go to the Users section in Softr Studio.
  2. Click Sync with Data Source.
  3. Map the Email, Name, and Avatar fields to your database columns.

15. Define user groups using conditional logic

  • One-liner: Define User Groups based on dynamic conditions (e.g., Role == Admin) rather than manually assigning users to groups.
  • Core principle: Dynamic permissions scale; manual permissions cause administrative bottlenecks.
  • Deep dive and benefits: You should define groups by logic, not manual lists. By setting a rule like "Role equals Admin," you never have to manually update permissions in the app settings. If you change a user's role in the database from "Standard" to "Admin," they instantly gain Admin access in the app. This makes managing large teams effortless.
  • How to implement:
  1. Navigate to Users > User Groups.
  2. Create a group (e.g., "Vendors").
  3. Set the condition: Role (field) is Vendor (value).

16. Apply global data restrictions for security

  • One-liner: Use "Data Restrictions" settings to limit data visibility at the global level rather than relying solely on block-level filters.
  • Core principle: Security should be a "blanket" policy to prevent accidental data leaks if a filter is forgotten on a specific page.
  • Deep dive and benefits: For example, in a Vendor Portal, you can enforce a global rule: "Vendors can only see Tasks where the Vendor Company matches the Logged-in User's Company." This acts as a safety net. Even if you build a new page and forget to add a specific filter to a list block, the system will still refuse to serve data belonging to other vendors because the global restriction blocks it.
  • How to implement:
  1. Go to Users > Data Restrictions.
  2. Select a table (e.g., Tasks).
  3. Set the rule: Vendor (field) equals Logged-in User > Vendor.

17. Create an approval workflow for new users

  • One-liner: Use a "Status" field for Users and filter the User Sync so that only "Active" users can log in, creating an approval gate.
  • Core principle: Control access by gating the login capabilities, allowing for a "Pending" state where users exist in data but cannot access the app.
  • Deep dive and benefits: You can utilize a "Status" field (Pending vs. Active) to create an approval system. In the User Sync settings, add a filter: "Sync only if Status is Active." This allows people to apply or be invited (creating "Pending" rows), but they cannot actually log in until an Admin reviews the record and flips the status to "Active."
  • How to implement:
  1. Add a Status field to your Users table.
  2. In Softr User Sync settings, add a condition: Status is Active.
  3. Build an Admin dashboard button that updates a user's status from "Pending" to "Active."

18. Use onboarding blocks to collect mandatory user data

  • One-liner: Use Onboarding Flows to force new users to fill in mandatory profile information before accessing the app.
  • Core principle: Progressive profiling ensures you get necessary data (Avatar, Job Title) without making the initial signup friction too high.
  • Deep dive and benefits: For example, you can direct new users to an Onboarding Block immediately after they log in for the first time. This block can force them to upload a profile picture and set a job title. The system prevents them from clicking away or accessing the dashboard until this is done, ensuring you always have 100% data completeness for critical profile fields.
  • How to implement:
  1. Go to Pages > Utility Pages and select the Onboarding flow.
  2. Click the block. Under Settings > Flow type, choose Complete user profile and configure the required steps (mapping inputs to your User table columns).
  3. Go to Pages > Page Rules (icon beside the search bar) and set this page as the onboarding flow for logged-in users or specified user groups.

IV. Interface design (UI/UX)

19. Configure the global theme before designing pages

  • One-liner: Configure global styles (Typography, Accent Color, Roundness) immediately to ensure consistency across all blocks.
  • Core principle: Design consistency builds trust; configuring it globally saves hours of repetitive styling.
  • Deep dive and benefits: By setting the accent color (e.g., your brand's specific blue) globally at the start, every button and link you add later will automatically inherit this style. This avoids the need to manually color-correct dozens of buttons later. It also ensures consistency in things like corner roundness, making the app feel professional and polished.
  • How to implement:
  1. Go to the Theme tab on the left sidebar.
  2. Set Heading Font, Body Font, and Accent Color.
  3. Adjust App Width (M or L) and Roundness.

20. Assign separate homepages for different user groups

  • One-liner: Use "Page Rules" to route different user groups to their own dedicated homepages, keeping your design workspace clean and secure.
  • Core principle: Separation of Environments. It is safer and cleaner to route users to different pages than to toggle visibility on dozens of individual blocks.
  • Deep dive and benefits: If your Admins and Vendors see completely different content (e.g., a Dashboard vs. a Landing Page), trying to manage this on a single "Home" page using block visibility is messy and error-prone. If you forget to hide one block, data leaks.
  • Instead, build distinct pages (e.g., a public /home and a private /vendor-dashboard). This gives you a clean canvas for each user type. You then simply tell Softr to "traffic control" the users upon login, sending them to the correct environment automatically.
  • How to implement:
  1. Create your distinct pages (e.g., home-admin, home-vendor).
  2. Open the Pages panel on the left and click the Page Rules icon (located right beside the search bar).
  3. Define the routing logic: "If User Group is Vendor -> Redirect to home-vendor."

21. Configure navigation visibility for different user groups

  • One-liner: Use Softr's native Navigation settings to hide specific links or assign unique menus to different user groups, reducing clutter.
  • Core principle: Navigation should only show accessible paths; showing "Access Denied" links frustrates users.
  • Deep dive and benefits: Instead of manually stacking multiple header blocks on every page (the old method), use Softr's modern Navigation system. You can hide specific links within a single global menu (e.g., make "Settings" visible only to Admins) or create entirely separate Navigation menus for distinct user roles (e.g., a dedicated "Vendor Nav" vs. "Admin Nav"). This keeps your page editor clean and ensures global consistency.
  • How to implement:
  1. Open the Navigation panel in the Studio sidebar.
  2. Option A (Link Visibility): Click on a specific link (e.g., "Invoices") and set the visibility rule to a specific User Group (e.g., Admin).
  3. Option B (Distinct Menus): Create a new Navigation menu (e.g., "Vendor Menu") and assign it to specific pages via Page Settings > Navigation.

22. Use tab containers to organize dense information

  • One-liner: Use Tab Containers to organize dense information (Tasks, Documents, Invoices) on a single page to avoid scrolling fatigue.
  • Core principle: Categorization reduces cognitive load; keeping related data on one page improves workflow efficiency.
  • Deep dive and benefits: Instead of creating separate pages for "Vendor Documents" and "Vendor Invoices," use a Tab Container on the Detail page. One tab shows "Tasks," another "Documents," another "Invoices." This keeps the user focused on the context of that specific record without having to navigate back and forth between different pages.
  • How to implement:
  1. Add a Tab container block (under Blocks > Container).
  2. Define the tab names.
  3. Drag and drop your List/Table blocks into the respective tabs.

23. Use column blocks to display metrics side-by-side

  • One-liner: Use Column layouts to display metric charts side-by-side for a compact, readable dashboard.
  • Core principle: Key Performance Indicators (KPIs) should be viewable "at a glance" without scrolling.
  • Deep dive and benefits: For a Sales dashboard, you might want to show "Total Deals," "Pipeline Value," and "Win Rate." Instead of stacking these vertically, use a multi-column layout to display them in a single horizontal row. This dense display allows users to assess high-level performance in seconds.
  • How to implement:
  1. Add a Chart block (specifically Summary Cards or similar).
  2. Or use a Container block and set the layout to 3 Columns or 4 Columns.
  3. Place individual metric blocks inside each column slot.

24. Display filtered lists inside detail pages

  • One-liner: Display a list block (e.g., Contacts) inside a Detail page (e.g., Company Details) and use "Conditional Filters" to show only relevant records.
  • Core principle: Context is king; show the child data exactly where the user is viewing the parent data.
  • Deep dive and benefits: When viewing a Company Detail page, the user should ideally see a list of Contacts right there on the page. You can embed a list block and filter it to show only records where "Company Name matches the Record currently on screen." This creates a drill-down experience where you can see all child data (contacts, orders, tasks) without leaving the parent page.
  • How to implement:
  1. On a Detail Page (e.g., Company), add a Table block (e.g., Contacts).
  2. In the Table settings, go to Conditional Filters.
  3. Set: Company (in Contacts) equals Company Name (from the Record Detail above).

25. Open detail pages in modals to preserve context

  • One-liner: Open detail pages in "Sliding Modals" or "Center Modals" so users don't lose their place in the list view.
  • Core principle: Preserving user context (the list they were scrolling) improves navigation speed and user satisfaction.
  • Deep dive and benefits: For example, clicking a Vendor in a list shouldn't necessarily load a new URL page. Instead, it can open a sliding panel from the right. The user can review or edit the vendor, close the panel, and be right back at their exact scroll position in the main list. This makes the interface feel fast and app-like.
  • How to implement:
  1. In your List block's "Actions" settings (On Click).
  2. Choose Open Page.
  3. Select the destination page but change "Open in" from Same Tab to Sliding Modal or Center Modal.

26. Use vibe coding for custom blocks (80/20 rule)

  • One-liner: Use "Vibe Coding" strategically for the 20% of bespoke UI needs while relying on native blocks for the core foundation of your app.
  • Core principle: Leverage the "Best of Both Worlds": the robust infrastructure of native no-code for standard needs, and the precision of AI for custom visuals—avoiding the risks of trying to "prompt" a full application.
  • Deep dive and benefits: Attempting to vibe-code an entire full-stack app is often inefficient and risky; asking AI to manage complex global logic, security, and database connections simultaneously creates a huge margin for error and potential security gaps.
  • The Best Practice: Build your app's foundation (User Auth, Permissions, Database Connections) and core interfaces (Tables, Forms, Lists) using native blocks. These are battle-tested, secure, and maintained for you.
  • The Vibe Coding Role: Use Vibe Coding only for specific, isolated components where you need unique aesthetics (e.g., a custom status card). By narrowing the AI's task to a single, precise block within a reliable infrastructure, you significantly reduce the error margin and get high-quality, production-ready results without the headache.
  • How to implement:
  1. Evaluate: Ask, "Can a native List or Table block handle this?" If yes, use Native. If you need a unique design, use Vibe Coding.
  2. Add Block: Select AI / Vibe Coding from the block library.
  3. Prompt: Type a natural language description (e.g., "Create a minimalist card showing the vendor's status and logo").
  4. Connect: Map the generated design placeholders to your secure Data Source fields.

27. Use Kanban blocks for status pipelines

  • One-liner: Use Kanban blocks for any object that moves through stages (Deals, Tasks) to allow drag-and-drop updates.
  • Core principle: Visualizing "Work in Progress" is more intuitive than reading status text in a spreadsheet.
  • Deep dive and benefits: For example, managing Sales Deals is much easier when you can visualize them as cards in columns (e.g., "Negotiation," "Won," "Lost"). Using a Kanban block allows users to drag a card from one stage to another, which automatically updates the status in the database. This provides an immediate, interactive overview of the pipeline.
  • How to implement:
  1. Add a Kanban block.
  2. Map the Group By field to your Single Select status field (e.g., Stage).
  3. Configure the card cover image and primary text.

28. Use one-click update actions on list items

  • One-liner: Use "One-click Update" action buttons on list items for quick tasks like "Approve User" without opening a form.
  • Core principle: Reducing clicks for repetitive administrative tasks drastically improves efficiency.
  • Deep dive and benefits: Imagine a list of "Pending Users." Instead of opening each record individually to edit their status, you can add an "Approve" button directly on the list row. Clicking it instantly updates the status to "Active" in the background. This turns a multi-step chore into a single click.
  • How to implement:
  1. In the List block Actions tab, add a button.
  2. Type: Update Record.
  3. Pre-define the field value: Set Status to Active.
  4. Hide the form (make it a "one-click" action).

29. Enable loading screens for workflows and form handoffs

  • One-liner: Enable "Show Waiting Screen" on both Action Buttons and Form submissions to bridge the gap between user input and backend processing.
  • Core principle: Feedback loops reduce anxiety during wait times, while dynamic handoffs create a seamless "smart app" experience rather than a static form submission.
  • Deep dive and benefits:
  • For Buttons: If a "Summarize with AI" button takes 5 seconds, a loading screen tells the user the system is working, preventing frustration.
  • For Forms (The "Smart Handoff"): This is where it gets powerful. Instead of a static "Success" message, you can set a Form Ending to "Run Custom Workflow."
  • Example: Imagine a Lead Routing form. The user submits their details. The data is stored, and a workflow triggers immediately. While the user sees a custom loading screen (e.g., "Finding your account manager..."), the workflow uses AI to assign the best rep and update the record. Once finished, the workflow doesn't just say "Done"—it redirects the user specifically to that new Account Manager's booking page. This turns a passive form into an intelligent, active process.
  • How to implement:
  • For Buttons: In Action Button settings, select Run Custom Workflow, toggle Show Waiting Screen, and customize the text.
  • For Forms: In the Form Block's "On Submit" settings, choose Run Custom Workflow. Set up the loading screen text, and configure the Workflow to handle the final redirect (e.g., "Open Page") once the logic is complete.

V. Forms & data entry

30. Use hidden fields to pass context in forms

  • One-liner: Use Hidden Fields in forms to automatically pass values like "Logged In User" or "Current Record ID."
  • Core principle: Never ask a user for information the system already knows; it creates friction and data errors.
  • Deep dive and benefits: If a user adds a "Contact" while viewing a "Company" page, they shouldn't have to select the Company manually from a list. You can use a Hidden Field to grab the ID of the company page they are currently on and auto-fill the "Company" link field. The user doesn't even see this happen, but the record is linked perfectly in the background.
  • How to implement:
  1. In Form fields, set the visibility to Hidden.
  2. In the "Value" setting, choose Logged In User > Email or Page Param > Record ID.

31. Break complex inputs into multi-step forms

  • One-liner: Break long data entry tasks into multi-step forms to improve user experience and reduce abandonment.
  • Core principle: Cognitive chunking makes complex tasks feel manageable.
  • Deep dive and benefits: For complex forms like a "New Invoice," which might require 15 different fields (Dates, Amounts, Attachments, Notes), it's best to split them. You can create a 3-step wizard: Step 1 for Basic Info, Step 2 for File Uploads, and Step 3 for Notes. This fits better on mobile screens and feels less overwhelming to the user.
  • How to implement:
  1. Add a Form block.
  2. Enable Multi-step in the layout settings.
  3. Drag fields into the different step groups (Step 1, Step 2).

32. Use default values to capture date and time automatically

  • One-liner: Use hidden form fields to pass the "Current Date/Time" timestamp automatically when a record is created.
  • Core principle: Accurate timestamping is crucial for audit trails and sorting, and manual entry is unreliable.
  • Deep dive and benefits: In a "Lead Capture" form, the visitor shouldn't have to enter today's date manually. The form should have a hidden field mapped to "Submission Date" with the default value set to Current Date/Time. This ensures the system captures the exact moment the lead arrived, which is critical for response time tracking.
  • How to implement:
  1. Add a form field mapped to your Date column.
  2. Set visibility to Hidden.
  3. Set the default value to Current Date.

33. Keep public and private pages separate

  • One-liner: Keep public-facing pages (like Demo Requests) separate from internal logged-in app pages to simplify logic.
  • Core principle: Separation of concerns makes security and navigation logic much cleaner.
  • Deep dive and benefits: If you have a public "Contact Us" form, keep it on a purely public page. Keep your internal dashboards on separate, gated pages. This avoids the need for complex visibility rules (e.g., "Hide this specific block if the user is logged in"). It keeps the logic simple: Public URL vs. Private URL.
  • How to implement:
  1. Create a Public page. In Page Settings, set visibility to "All Users."
  2. Create an App page. Set visibility to "Logged-in Users."
  3. Do not mix the two audiences on the same URL path if possible.

VI. Automation & workflows

34. Use workflows to send transactional emails

  • One-liner: Use Workflows to send automated emails triggered by specific data changes (e.g., Status changing to "Approved").
  • Core principle: Automating communication ensures consistency and speed (e.g., instant welcome emails).
  • Deep dive and benefits: For instance, as soon as a User Status flips to "Active," you can trigger an automation to send a "Welcome" email with a login link. This replaces manual processes where an admin would have to draft an email every time they approved a user, ensuring new users get immediate access.
  • How to implement:
  1. Go to Workflows > Create New.
  2. Trigger: Record Updated (Table: Users, Field: Status, Value: Active).
  3. Action: Send Email. Map the User Email and insert the Magic Link variable.

35. Use the "find records" step to fetch related data

  • One-liner: Use the "Find Record" step to fetch related data (e.g., finding the User assigned to a Task) to personalize emails.
  • Core principle: Relational data is powerful, but you often need to "hop" across tables to get the email address or name you need.
  • Deep dive and benefits: Imagine a Task is due; the system knows the Task details, but it needs to email the Assignee. The workflow can use a "Find Record" step to search the Users table for the person linked to that Task. Once found, it pulls their specific email address to send the reminder.
  • How to implement:
  1. In a Workflow, add a step Datasource > Find Records.
  2. Condition: Name equals Trigger Record > Assignee.
  3. Use the output of this step (the Email) in the subsequent "Send Email" step.

36. Prevent duplicates using conditional branching

  • One-liner: Use conditional logic (Branching) in workflows to check if a record exists before creating a new one.
  • Core principle: Data hygiene requires defensive logic; always assume data might already exist.
  • Deep dive and benefits: In a "New Lead" workflow, the system should first check: "Does a Contact with this email already exist?" If YES, it should simply link the new request to the existing contact. If NO, it should create a new contact. This logic prevents your database from filling up with duplicate entries for the same person.
  • How to implement:
  1. In Workflow, add a Find Record step (Search by Email).
  2. Add a Conditional Branch (If/Else).
  3. If Find Record returns a result -> Stop/Link.
  4. If Find Record is empty -> Create Record.

37. Use AI steps to generate workflow content

  • One-liner: Use AI steps within workflows to generate content like personalized email drafts or interaction summaries.
  • Core principle: AI transforms raw data into usable content, saving human processing time.
  • Deep dive and benefits: Instead of a generic email template for task reminders, you can use an AI step to read the specific Task Title and Description and write a polite, context-aware email. It can generate a message like "Hi Jane, just a reminder to finish the Safety Compliance upload..." which feels much more human and engaging than a robotic alert.
  • How to implement:
  1. In Workflow, add an AI / LLM step.
  2. Prompt: "Write a polite reminder email for a task titled @Title with description @Description."
  3. Map the AI's output (Body) into the "Send Email" action.

38. Use the AI helper to write custom code in workflows

  • One-liner: Use the AI code helper within Workflows to generate specific code snippets (e.g., Regex) without needing coding knowledge.
  • Core principle: Low-code doesn't mean no-code; AI bridges the gap for complex data manipulation.
  • Deep dive and benefits: For example, if you need to extract a domain name (e.g., softr.io) from an email address to find a Company, you might need a snippet of Javascript. Softr allows you to type "Write code to extract domain from email" into an AI helper, and it will generate the functional code for you, allowing you to perform complex data logic without being a developer.
  • How to implement:
  1. Add a Code step in the workflow.
  2. Click the AI Helper button.
  3. Describe the logic ("Extract text after the @ symbol").
  4. Insert the generated code.

39. Trigger custom workflows directly from the interface

  • One-liner: Use "Run Custom Workflow" buttons in the interface to allow users to trigger complex backend processes on demand.
  • Core principle: Give users superpowers; let them initiate batch jobs or complex logic with a single click.
  • Deep dive and benefits: For example, a "Summarize Deal" button allows a user to trigger a complex sequence: fetch all 20 emails related to a deal, send them to AI for summarization, and update the record. This is not an automatic background task, but a specific tool you give the user to run exactly when they need it.
  • How to implement:
  1. In the Interface, add an Action Button: Run Custom Workflow.
  2. Create the matching Workflow with the Run Custom Workflow trigger.
  3. Connect the two by selecting the workflow in the button settings.

40. Send Slack notifications for high-value events

  • One-liner: Integrate Slack/Messaging steps in workflows to notify internal teams of high-value events instantly.
  • Core principle: Push notifications to where the team lives (Slack/Teams) ensure faster response times than email.
  • Deep dive and benefits: When a high-value lead arrives or a critical issue is logged, sending a message to a specific Slack channel (e.g., #sales-wins) ensures the team sees it immediately. This allows for "swarming" on opportunities much faster than waiting for someone to check their inbox.
  • How to implement:
  1. Connect your Slack account in Softr Integrations.
  2. In Workflow, add a Send Slack Message step.
  3. Construct the message using variables from the trigger record.

VII. User interaction & collaboration

41. Enable "Ask AI" on list blocks for natural language queries

  • One-liner: Enable "Ask AI" on data-heavy tables to allow users to query data using natural language.
  • Core principle: Chat interfaces democratize data access; users shouldn't need to know how to filter/sort to find answers.
  • Deep dive and benefits: A Sales Manager shouldn't have to export data to Excel to find answers. If you enable "Ask AI" on a Deals table, they can simply type: "Why did we lose deals this month?" The AI reads the table rows, analyzes the "Loss Reason" column, and summarizes the answer (e.g., "Most deals were lost due to pricing").
  • How to implement:
  1. On a Table/List block, go to Actions > Add topbar button > Ask AI.
  2. Configure the prompt instructions (e.g., "You are a sales analyst...").
  3. Select which fields the AI can "read."

42. Enable native commenting on detail pages

  • One-liner: Enable native Commenting on detail pages to facilitate collaboration between User Groups.
  • Core principle: Contextual communication keeps the conversation attached to the data, rather than lost in emails.
  • Deep dive and benefits: For example, if Admins and Vendors need to discuss Invoices, enabling Comments directly on the Invoice Detail page keeps that conversation attached to the record. Users can ask questions ("Is this approved?") and get answers right where the data lives, creating a unified audit trail.
  • How to implement:
  1. On a Detail Page block, click Actions and toggle on Comments.
  2. Go to the Comment settings to enable Mentions and Notifications.
  3. Users can now tag each other and leave notes.

43. Configure search to include related lookup fields

  • One-liner: Configure search bars to include relevant related fields (e.g., search Contacts by Company Name).
  • Core principle: Search should match user mental models; users often search for a person by the company they work for.
  • Deep dive and benefits: If searching for a contact, a user might remember the company name but not the person's name. By configuring the search bar to look at "First Name," "Last Name," AND the linked "Company Name," you ensure the user finds "John Doe" even if they search for "Google."
  • How to implement:
  1. Click on the Search Bar in the List Block settings.
  2. Check the boxes for all relevant fields (including Lookup fields like Company Name).

44. Create separate views for "my items" and "all items"

  • One-liner: Create dashboard views filtered by "Logged In User" so users can toggle between seeing "My Tasks" and "All Tasks."
  • Core principle: Users operate in two modes: "Focus Mode" (My work) and "Management Mode" (Team work).
  • Deep dive and benefits: Consider a dashboard with two tabs: "My Deals" and "All Deals." The "My Deals" tab uses a filter to show only records owned by the logged-in user, allowing them to focus on their quota. The "All Deals" tab has no filter, allowing them to peek at broader team performance without navigating to a different page.
  • How to implement:
  1. Create two identical List blocks (or use Tabs).
  2. On the first one, set a Conditional Filter: Owner is Logged-in User.
  3. On the second one, remove the filter.

You now have the blueprint for building scalable, secure, and user-friendly applications. Whether you are building a simple internal tool or a complex client portal, applying these best practices will save you hours of trial and error.

Ready to put these tips into practice?

Start building for free

Guillaume Duvernay

With 6 years of experience in no-code and a strong interest in AI, Guillaume joined Softr's growth team to help organizations be empowered to build the business apps they need. He has built over 50 apps and software and regularly shares best practices and ideas on LinkedIn and YouTube.

Categories
Guide

Frequently asked questions

Build an app today. It’s free!

Build and launch your first portal or internal tool in under 30 minutes