Client Portal

Build your own zendesk client portal, no code required

Streamline client interactions and enhance service delivery with a fully customizable portal tailored to your zendesk workflow and needs.

Get started free Start with a template

Screenshot of a Zendesk client portal user interface displaying navigation menus, support ticket options, and a search bar for customer assistance.

Loved by 800,000+ teams around the globe

Flexibility

Customize your portal around your processes

Tailor your Zendesk client portal with just the views and workflows you need. Add or update features as your support process evolves—no code needed.

UI screenshot of submit and track support tickets

UI screenshot of access knowledge base articles

UI screenshot of upload and manage attachments

UI screenshot of receive status notifications

UI screenshot of update account information

Data Management

Bring all your support data together in real time

Connect tickets, customer feedback, and knowledge bases with real-time sync—or manage everything in Softr Databases. Create a centralized hub for your support team.

Explore all data sources

Power

Give every client a custom, secure experience.

Deliver a fully branded Zendesk client portal with personalized dashboards and permissions. Give clients secure, self-service access to their support data.

Easy, secure logins

Clients can access their Zendesk portal on desktop or mobile. Responsive design ensures a seamless experience everywhere.

Works on any device

Clients can access their Zendesk portal on desktop or mobile. Responsive design ensures a seamless experience everywhere.

Automations

Integrate with Zendesk and other tools to automate ticket updates, notifications, and routine client communications.

User groups

Segment clients into groups to tailor dashboards and ticket views, so each client sees relevant information.

Advanced permissions

Set permissions by client or group to control who can view, submit, or manage support tickets and resources.

Security

Protect client support data with robust security. Softr is fully compliant with SOC2 and GDPR regulations.

AI Magic

An AI assistant for your clients

Clients can ask AI about their tickets or FAQs and get instant answers—built right into your Zendesk client portal for ease.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building zendesk client portal

Easy, fast setup

Launch your Zendesk client portal in minutes with drag-and-drop blocks and simple templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Easily add features like ticket tracking or knowledge bases as your client needs change—no rework needed.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Bring support tickets, client messages, and resources together—no need for multiple client tools.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”

Ashley Kalinauskas

CEO, Torigen Pharmaceuticals

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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”

Oliver Thomas

Maker Digital Systems Architect, MIT

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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”

Isobelle Ford

Founder & Director, Skylight Ventures

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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”

Jesuena Estoque Reimer

Founder, Mindflows

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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”

Guillaume Duvernay

Growth Lead, Plan A

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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”

Rebecca Berneck

CEO, Officeheads

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How It Works

Build a fully custom client portal in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”