Manage client data, track policies, and improve service with a customizable CRM tailored to your health insurance team's workflow.


Customize your health insurance CRM with only the features and workflows you need today. Make changes easily as your team’s processes evolve.
Connect spreadsheets, CRMs, and claims systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your operations.
Empower your health insurance team with the right tools and secure access. Set up user groups, logins, and permissions—no IT or code required.
Provide different levels of access for agents, underwriters, and managers so each role gets a tailored dashboard.
Provide different levels of access for agents, underwriters, and managers so each role gets a tailored dashboard.
Automate repetitive tasks like policy renewals and notifications by connecting with tools like Make, Zapier, or N8N.
Let your team access client records or update policies on desktop and mobile. All apps are mobile-ready by default.
Enable secure team logins with Google, email, or SSO—no IT support needed to get started.
Protect client health and policy data with SOC2 and GDPR compliance, plus strong access controls.
Let agents ask AI about clients, policies, or leads—answers appear instantly inside your CRM when and where you need them.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your health insurance CRM in minutes with drag-and-drop blocks and ready-made templates.
Add features like policy tracking, claims, or reporting as your health insurance workflows evolve.
Start with your CRM, then add agent portals, customer forms, or dashboards—all in one place.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A health insurance CRM is a secure platform where your policyholders, agents, and administrators can log in to access important information like policy details, claims updates, required documents, and communication history. This centralized hub keeps all your health insurance operations organized, reducing the need for emails or spreadsheets, and helps your team deliver a better, more streamlined experience for everyone involved.
Softr makes it simple to build a health insurance CRM tailored to your agency or team's needs. You can connect your existing data sources—like Airtable, HubSpot, Notion, monday.com, SQL, and more—and set up a CRM where users can log in, view policy updates, submit claims, and download documents, all in one secure space.
You won’t need to write any code. Start with a template or build from scratch, customize the look and feel, control who can see what, and brand it to match your organization. It’s fast to launch, easy to update, and flexible enough to grow with your requirements—keeping your operations organized and professional.
You can include a wide variety of features in your health insurance CRM, depending on your workflow. Common features include:
\- User logins – so each policyholder, agent, or admin can securely access their information
\- Custom dashboards – to display policy status, claim progress, or account details
\- Forms – for onboarding, claims submissions, or updating personal details
\- File sharing – to upload and download documents like ID cards or claim forms
\- Search and filters – to quickly find policies, claims, or other records
\- Tables, lists, and detail views – for displaying policies, claims history, or support tickets
\- Comments or status updates – for tracking communication and resolution steps
\- Charts – to visualize claims statistics or policy metrics
\- Calendar view – to keep track of renewals, appointments, or important deadlines
\- Permissions and roles – so each user only accesses the information they’re authorized to see
All of these can be built using Softr’s drag-and-drop tools, with no coding required. If your process changes, it’s easy to update the CRM accordingly.
No coding is necessary. You can create your health insurance CRM entirely using Softr’s visual editor. You have full control over layout, access permissions, and features—without needing to write a single line of code.
Yes. You can manage multiple policyholders, agents, or employer groups within a single health insurance CRM portal. Each user only sees the information and records assigned to them based on their login and role. This is especially useful for agencies or brokers who work with various clients, groups, or internal teams in one platform.
Softr supports a wide range of data sources for your health insurance CRM. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in insurance client data or plan information from other sources using the REST API.
You’re not limited to just one source. You can integrate multiple data systems into the same CRM and display them together—so your insurance portal, for example, can pull in data from both Airtable and HubSpot at the same time. Most sources support real-time, two-way sync, so updates in your CRM or data source stay in sync automatically.
Yes, Softr gives you full control over how users interact with your health insurance CRM. You can tailor the layout, navigation, and content to fit your agency’s brand and workflow. Each page or section can be shown or hidden based on who’s logged in, ensuring policyholders, agents, or admins only see what’s relevant for them.
You can also set up specific user roles, such as policyholder, agent, or administrator, and define what each role can view or modify. For example, clients might see only their own policies, while agents have access to manage all assigned accounts. You can also create personalized dashboards by filtering data based on the logged-in user.
This level of customization is especially important when you’re managing multiple insurance clients or teams in the same CRM, keeping everything organized, secure, and tailored to each user.
Yes, you can. You don’t need to import your health insurance data from another system to start building your CRM with Softr. If you’re starting fresh, you can use Softr Databases, which are built into the platform and work seamlessly with your health insurance CRM setup.
But if you already have policyholder data, plan details, or other records in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. The REST API connector also lets you bring in data from other insurance software. Either way, you have full control over how your insurance data is organized and displayed in your CRM.
Yes, you can fully white-label your health insurance CRM in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the CRM feel like a seamless extension of your agency or brokerage. All Softr branding can be removed, so your team members and policyholders only see your company’s identity throughout their experience.
Absolutely. Softr gives you a lot of flexibility to control both the design and layout of your health insurance CRM. You can adjust colors, fonts, spacing, and page structure to match your company’s brand. You can also decide how each page is organized, choose which blocks go where, and set what different users—such as agents, administrators, or policyholders—see when they log in.
To display your data, you can add different types of blocks based on your needs:
\- Table blocks: to show things like policy lists, claims, or renewal schedules
\- List or Card blocks: to highlight client profiles, insurance products, or contacts
\- Detail View: to show a single policy or client record at a time
\- Forms: for application submissions or claims intake
\- Charts: to visualize key metrics like active policies or claims status
\- Calendar blocks: to display important dates, such as renewal deadlines or appointments
If your requirements change, you can easily update your CRM’s content or design right in Softr’s visual builder.
Softr is built with security as a top priority. All data is encrypted in transit (TLS) and at rest, and your health insurance CRM is hosted on secure, reliable infrastructure. Softr apps provide full control over who can access or modify information in your CRM—you can set up role-based permissions, manage users within your data source, and set visibility rules to protect sensitive client and policy information.
For CRMs connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it displays it in real time according to your settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your health insurance data safe.
You can get started for free. Softr’s Free plan lets you publish one CRM app with up to 10 users and 2 user groups, and supports standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your health insurance CRM needs to support more users or advanced features, you can explore Softr’s paid plans for additional capacity and functionality.
Softr is designed to make it easy to build fully functional, user-facing apps—like health insurance CRMs, agency portals, and internal management tools—without coding or developer resources. What sets Softr apart is how quickly you can move from concept to a working CRM, and how tightly it integrates with your existing data.
Unlike some no-code tools that focus on mobile apps (like Glide) or are more developer-oriented (like Retool), Softr is built for non-technical teams who want control over layout, user experience, and permissions. You can build on top of real-time data from Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded apps that your agents and policyholders can access.
Everything can be customized visually—from content and design to user permissions. Softr includes user roles, forms, conditional logic, and API support out of the box, so you don’t need to combine multiple tools to launch a polished health insurance CRM.
Yes. Softr offers a wide range of integrations so you can connect your health insurance CRM with the rest of your tools. You can integrate with payment processors, communication tools, or automate processes using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced automations.
Whether you need to send policy data to another system, trigger notifications based on claim submissions, or display information from other platforms, you can easily build these workflows into your CRM without writing code.