Streamline tasks, manage schedules, and enhance service delivery with a customizable CRM tailored for your field service operations.


Tailor your field service management CRM with only the features and workflows your team needs now, and adapt as your processes change.
Connect spreadsheets, scheduling tools, and ticketing systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your operations.
Give field techs, managers, and clients secure CRM access tailored to their needs. Set up roles, permissions, and workflows in minutes—no code required.
Connect your CRM with Make, Zapier, or N8N to automate service dispatch, status updates, and client reminders.
Connect your CRM with Make, Zapier, or N8N to automate service dispatch, status updates, and client reminders.
Set up distinct roles for field techs, dispatchers, and clients—each accesses only relevant CRM views and tasks.
Granular controls let you decide who can view, edit, or assign service requests and CRM records.
Protect client and service data. Softr is SOC2 and GDPR compliant, keeping CRM information secure.
Use flexible forms to capture work order details, service requests, or on-site approvals right in your CRM.
Field teams can ask AI about jobs, customers, or schedules—getting fast answers within your CRM, powered by Softr’s built-in AI.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Get your field service CRM running in minutes with drag-and-drop blocks and prebuilt templates.
Add scheduling, job tracking, or custom workflows as your team’s needs change—no rebuilds required.
Start with your CRM, then add technician dashboards, work order forms, or portals—all in one place.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A field service management CRM is a secure platform where field service teams and their customers can log in to access important information, such as job schedules, service requests, invoices, and updates. It centralizes all interactions—so you don’t need to rely on scattered emails, phone calls, or paperwork—making it easier for technicians, dispatchers, and customers to stay organized and up to date with ongoing and completed service jobs.
Softr makes it simple to build a field service management CRM tailored to the way your service company operates. You can connect your existing data—like job records, customer details, and schedules stored in Airtable, HubSpot, Notion, or other platforms—and create a portal where your team and customers can view job statuses, submit service requests, check schedules, and share files, all in one place.
There’s no coding needed. Start with a template or build from scratch, customize the layout, set up permissions for different users (like technicians or customers), and brand the portal for your company. It’s quick to set up, easy to update, and flexible enough to support your service workflows as they evolve.
You can build a wide range of features for your field service management CRM, depending on what your team needs. Some popular options include:
\- User logins – so technicians, dispatchers, and customers can access their own details
\- Custom dashboards – to display job status, open requests, and account info
\- Forms – for submitting new service requests, job updates, or feedback
\- File sharing – for uploading and downloading work orders, invoices, or photos
\- Search and filters – to help users quickly find jobs, customers, or resources
\- Tables, lists, and detail views – to display scheduled jobs, assets, or technician assignments
\- Comments or status updates – to keep communication about service jobs in one place
\- Charts – to visualize job completion rates, response times, or resource utilization
\- Calendar view – for tracking appointments, job schedules, or maintenance dates
\- Permissions and roles – so each user group only sees what’s relevant to them
With Softr’s drag-and-drop editor, you can build and customize these features without any coding, and make updates whenever your processes change.
No coding is needed. You can build your entire field service management CRM using Softr’s visual editor. Everything from the page layout to user permissions can be fully customized without writing a single line of code.
Yes. You can manage multiple service clients or field teams within a single field service management crm portal. Each user—whether a client, technician, or manager—only sees the data and information relevant to their role and assignments. This makes it easy for service providers managing multiple contracts, locations, or teams to keep everything organized in one place.
Softr supports a wide variety of data sources for your field service management crm. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also connect to additional data sources using the REST API.
You’re able to integrate data from several sources at the same time and display them side by side—so your field service management portal could, for example, combine job schedules from Airtable and customer information from HubSpot. Most connections offer real-time, two-way sync, so updates in your crm or connected data source are always up to date.
Yes, Softr gives you complete control over how users interact with your field service management crm. You can tailor the portal’s layout, navigation, and content to fit your company’s branding and specific service workflows. Each page or section can be shown or hidden based on the logged-in user, so field technicians, dispatchers, and clients see only what’s relevant to them.
You can also configure different user roles, such as technician, dispatcher, admin, or client—and define exactly what each type of user can view or edit. For example, clients can only see their own service requests, while technicians can update job statuses. Personalized views help everyone stay focused and secure, especially when managing multiple service contracts or teams in one system.
Yes, absolutely. You don’t need to import data from another system to start using Softr for your field service management crm. If you’re setting up from scratch, you can use Softr Databases, which come built into the platform and integrate smoothly with your service workflows.
If you do have existing data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. The REST API connector also allows you to bring in data from other systems. No matter where you start, you have control over how your service data is structured and displayed in your crm.
Yes, you can fully white-label your field service management CRM in Softr. You can use your own company logo, brand colors, fonts, and a custom domain to ensure the CRM looks and feels like part of your service organization. You can also remove all Softr branding so your technicians and clients see only your company’s identity throughout the platform.
Absolutely. Softr gives you a lot of flexibility to control both the design and layout of your field service management CRM. You can adjust colors, fonts, spacing, and the overall page structure to match your brand and workflow needs. Decide how each dashboard or module is laid out, which blocks to use, and what different roles—like service technicians, dispatchers, or clients—see when they log in.
To present your data, you can choose from several block types:
\- Table blocks – to display work orders, schedules, or service requests
\- List or Card blocks – to highlight technician profiles, equipment lists, or job statuses
\- Detail View – for viewing a specific work order or customer record
\- Forms – for collecting service requests or feedback
\- Charts – to show service metrics or trends
\- Calendar blocks – to manage service appointments or deadlines
Whenever your processes change, you can easily update the layout and content right in the Softr builder.
Softr is designed with security as a top priority. All data in your field service management CRM is encrypted both in transit (TLS) and at rest, and your CRM is hosted on secure, reliable infrastructure. You have full control over who can access different parts of your CRM, with role-based permissions, user management from your data source, detailed visibility rules, and global restrictions for sensitive information.
If your CRM connects to external data sources like Airtable, Notion, or SQL, Softr does not store your information—it simply displays it live according to your access settings. You always maintain control over your data and user permissions.
Softr follows best practices for authentication, access management, and ongoing monitoring to help keep your service data safe.
You can start building your field service management CRM for free. Softr’s Free plan lets you publish one app with up to 10 users and 2 user groups, supporting all standard data sources like Softr Databases, Airtable, and Google Sheets.
If your CRM needs more users or advanced features, you can choose from several paid plans. Find more details at: <http://softr.io/pricing>
Softr is designed to make it easy to build complete, user-facing solutions like field service management CRMs, client portals, and internal tools—no coding needed. What sets Softr apart is how quickly you can turn your requirements into a working CRM, and how well it connects with your existing data and workflow.
Many no-code tools focus primarily on mobile apps (like Glide) or are geared toward developers (like Retool), but Softr’s visual builder is made for non-technical teams who want control over layout, user experience, and permissions. You can build directly on top of your real-time data from Airtable, Google Sheets, Softr Databases, or SQL, creating a secure, branded CRM for your field service team and customers.
You can visually customize every aspect—from user roles to forms and automations—without patching together multiple platforms.
Yes, Softr supports a wide variety of integrations so you can connect your field service management CRM to the rest of your tech stack. Sync with tools like Stripe for payments, Intercom for customer messaging, or automate notifications and tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced automations.
You can easily automate data transfers, trigger workflows based on events (like a new service request), or display information from other systems—all without writing code.