Train teams, share resources, and track progress with a customizable LMS tailored to your customer service department's needs.


Build a customer service LMS that fits your team’s needs. Add only the modules and features you use, and update your setup as processes change.
Connect support tickets, knowledge bases, and CRM systems with real-time sync—or manage everything in Softr Databases. Create one source of truth for your support workflows.
Deliver personalized learning journeys with secure logins, user groups, and permissions in a fully branded LMS portal—set up in minutes.
Your LMS is mobile-ready by default, so users can access training and content from any device at any time.
Your LMS is mobile-ready by default, so users can access training and content from any device at any time.
Connect with your favorite tools to automate enrollments, notifications, and progress tracking—no manual work needed.
Create separate logins for learners, instructors, or managers—each gets a personalized dashboard and relevant content.
Set detailed rules for who can access, edit, or manage courses and resources for every group.
Protect learner information and training content. Softr’s LMS is SOC2 and GDPR compliant for peace of mind.
Support agents can ask AI for training tips, quick answers, or resources—always available within your LMS-powered portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your customer service LMS in minutes with no-code blocks and ready-made course templates.
Add quizzes, feedback forms, or new modules as your training needs change—no rebuild required.
Manage training, track learner progress, and handle support—all in one place, with no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A customer service LMS is a secure online platform where your support team can access training materials, track learning progress, and stay up to date on best practices. It keeps all your resources in one place, so you don’t have to rely on scattered documents or email threads. This makes it easier to stay organized and helps your customer service representatives deliver consistent, high-quality support.
Softr makes it easy to create a customer service LMS that matches how your support team learns and works. You can connect your existing data sources—like Airtable, Notion, or Google Sheets—and set up a central hub where team members can log in, access training modules, complete quizzes, and review progress, all in one place.
You don’t need to write any code. Start with a template or build from scratch, adjust layouts, set permissions, and brand it to fit your organization. It’s quick to launch, simple to update, and flexible enough to grow as your training needs evolve.
You can include a wide variety of features in your customer service LMS, depending on your team’s needs. Popular features include:
\- User logins – so each support rep can access their own training progress
\- Custom dashboards – to show completed courses, certificates, or learning paths
\- Quizzes and assessments – to test knowledge and reinforce learning
\- File sharing – for guides, policy documents, or video tutorials
\- Search and filters – to help team members quickly find training materials
\- Tables, lists, and detail views – to display available courses, schedules, or achievements
\- Comments or discussion sections – for team collaboration and Q&A
\- Progress tracking – so users and managers can see learning milestones
\- Calendar view – for upcoming training sessions or deadlines
\- Permissions and roles – so trainers, managers, and agents only see the content relevant to them
All of these features can be built using Softr’s drag-and-drop blocks. If your training program changes, it’s simple to update the LMS anytime.
No coding is required. You can build your customer service LMS entirely using Softr’s visual editor. Everything from course layout to user permissions can be customized without writing a single line of code.
Yes. You can manage multiple teams or user groups within a single customer service LMS. Each learner or team member will only see the courses, resources, and information assigned to them, based on their login and role. This is especially useful for organizations that provide training to different departments or customer support teams all from one centralized platform.
Softr supports a wide range of data sources for your customer service LMS. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and many more. You can also bring in data from additional sources using the REST API.
You’re not limited to just one source either. You can integrate multiple data sources into your LMS and display them together—so your training portal, for example, can pull in course content from Airtable and performance data from Google Sheets at the same time. Most sources support two-way, real-time sync, so updates in either your LMS or the data source are reflected automatically.
Yes, Softr gives you full control over how users experience your customer service LMS. You can customize the layout, navigation, and course content to match your organization’s branding and training workflows. Each page or module can be shown or hidden based on who’s logged in, ensuring each team member or learner only sees what’s relevant to them.
You can also set up different user roles, such as learner, instructor, or admin, and define exactly what each role can access or modify. For example, learners can only access assigned courses, while instructors and admins can manage course materials and track learner progress. You can also create targeted learning paths and dashboards by filtering content based on user roles.
This level of customization is especially helpful when managing multiple teams, training programs, or user groups in the same LMS. It keeps the platform secure, efficient, and tailored to every user’s needs.
Yes, you can. You don’t need to have pre-existing data in another tool to get started with Softr for your customer service LMS. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and integrates seamlessly with your learning modules and user management.
However, if you already have training data or content in platforms like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can also use the REST API connector to bring in data from other systems. This gives you complete control over how your training materials and learner information are organized and displayed in your LMS.
Yes, you can fully white-label your customer service lms in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the platform feel like a natural extension of your organization’s training environment. You can also remove all Softr branding, so your learners and support team only see your organization’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your customer service lms. You can adjust colors, fonts, spacing, and page structure to match your training program’s branding. You can also choose how each page is laid out, decide which blocks go where, and set what different users see when they log in.
To display your training content and data, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured data like course lists, progress tracking, or user performance
\- List or Card blocks – to highlight things like available modules, training resources, or instructor profiles
\- Detail View – to show one record at a time, such as a detailed lesson or learner dashboard
\- Forms – for quiz submissions or learner feedback
\- Charts – to track completion rates or assessment results
\- Calendar blocks – to display training sessions, deadlines, or events
If your content or design needs change later, it’s easy to go back and make updates right in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your customer service lms is hosted on secure, reliable infrastructure. Softr apps also give you full control over who can see and do what in your lms. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive training data across your entire platform.
For lms apps connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your training information safe.
You can get started for free. Softr’s Free plan lets you publish one customer service lms with up to 10 users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your lms needs more users or features, here’s how the paid plans stack up: <http://softr.io/pricing>
Softr is built to make it easy to create fully functional, user-facing platforms—like customer service learning management systems, onboarding tools, and internal training apps—without needing to write code or rely on developers. What sets it apart is how quickly you can go from idea to working lms, and how well it connects with your existing data.
Unlike some no-code tools that focus on mobile apps or are more developer-oriented, Softr is designed for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded systems that your learners or support team can log into.
You can customize everything visually—from training content and design to who sees what. And because Softr includes things like user roles, forms, conditional logic, and API support out of the box, you don’t need to patch together multiple tools to launch something polished.
Yes. Softr supports a wide range of integrations so you can connect your customer service lms to the rest of your stack. You can sync with tools like Slack for notifications, Intercom for learner support, and automate tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send training data to another system, trigger automations based on course completions, or display information from other tools, you can build it into your lms, without writing code.