Gather, organize, and analyze feedback with a customizable repository tailored to fit your team's workflow and client engagement process.


Set up your feedback repository with the views and workflows your team needs. Add more features or change your setup as your processes evolve.
Connect spreadsheets, feedback tools, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for client insights.
Deliver a fully branded knowledge base with tailored access for clients, partners, or team members. Ensure secure logins and permissions in just minutes.
Your knowledge base is mobile-ready by default, so users can browse articles and resources from any device.
Your knowledge base is mobile-ready by default, so users can browse articles and resources from any device.
Connect with your workflow tools to automate content updates, notifications, or feedback collection.
Create different user groups for clients, partners, or internal teams—each with access to relevant resources.
Set detailed permissions for who can view, edit, or contribute to knowledge base articles at every level.
Keep all knowledge base data safe. Softr ensures SOC2 and GDPR compliance with robust access controls.
Teams can ask AI for answers or insights from your knowledge base—built-in and always available inside your Softr app.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your client feedback repository in minutes with simple drag-and-drop building blocks.
Add features like tagging, search, or analytics as your feedback workflows evolve—no rebuild needed.
Keep all client feedback, notes, and insights in one place—no more switching between tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A client feedback repository is a secure online space where your team can collect, organize, and review feedback from clients in one central location. Instead of having feedback spread across emails or spreadsheets, everything is stored in the repository, making it easier to track suggestions, comments, and requests. This helps your team stay organized and ensures nothing important gets overlooked.
Softr makes it easy to create a client feedback repository that fits your workflow. You can connect existing data sources—like Airtable, Notion, or Google Sheets—and set up a space where your team can gather, sort, and analyze client feedback all in one place.
You don’t have to write any code. You can choose a template or build from scratch, set up the layout, customize permissions, and brand the repository to match your organization. It’s quick to launch, easy to update, and flexible enough to adapt as your feedback process evolves.
You can include a variety of features in your client feedback repository, depending on your needs. Some common ones include:
\- User logins – so team members can securely access and manage feedback
\- Custom dashboards – to visualize feedback trends or track response rates
\- Forms – for submitting new feedback or following up on existing items
\- File attachments – to upload screenshots or supporting documents
\- Search and filters – to quickly find specific feedback or sort by category
\- Tables, lists, and detail views – to organize and review feedback items
\- Comments or status updates – for internal discussion and progress tracking
\- Charts – to monitor feedback volume or satisfaction metrics
\- Permissions and roles – so only the right people can view or edit certain data
All of these features can be built using Softr’s drag-and-drop interface, making it easy to adjust your repository as your process changes.
No coding is required. You can build your client feedback repository entirely using Softr’s visual editor. The interface allows you to set up layouts, forms, and permissions without writing a single line of code.
Yes. You can manage multiple clients or teams within a single client feedback repository. Each user will only see the feedback items and information relevant to them, based on their login and assigned role. This is especially helpful for organizations or agencies collecting and organizing feedback from various clients or teams in one place.
Softr supports a wide range of data sources for your client feedback repository. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in data from other sources using the REST API. You’re not limited to just one source—you can integrate multiple data sources in the same repository and display them together. Most sources support real-time, two-way sync, so feedback updates in your repository or in the connected data source stay synchronized automatically.
Yes, Softr gives you full control over how users interact with your client feedback repository. You can customize the layout, navigation, and feedback views to match your process and branding. Each page or block can be shown or hidden depending on who’s logged in, so every client or team member sees only the feedback relevant to them. You can also set up different user roles, such as client, admin, or team member, and decide exactly what each role can access or edit. For example, clients can view only their own submitted feedback, while internal users can manage all feedback records. You can also create personalized views by filtering feedback items based on the logged-in user. This customization makes it easier to organize, secure, and personalize the feedback experience for everyone involved.
Yes, you can. You don’t need to have existing data in another tool to get started with Softr. If you’re building your client feedback repository from scratch, you can use Softr Databases, which is built into the platform and integrates seamlessly with your repository. However, if you already have feedback data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can also use the REST API connector to bring in data from other sources. Either way, you decide how your feedback data is structured and displayed in your repository.
Yes, you can fully white-label your client feedback repository in Softr. You’re able to use your own logo, brand colors, fonts, and even set up a custom domain. This ensures that your feedback repository looks and feels like a seamless part of your organization. All Softr branding can be removed, so users will experience your feedback platform under your own identity.
Absolutely. Softr gives you the flexibility to control both the design and layout of your client feedback repository. You can adjust colors, fonts, spacing, and the structure of each page to fit your brand’s style. Arrange blocks as needed, decide what sections your users see, and tailor the experience for different roles within your repository.
To display and collect feedback data, you can add various blocks:
\- Table blocks – to organize and display feedback submissions or feedback lists
\- List or Card blocks – to highlight different categories or types of feedback
\- Detail View – to show individual feedback items, including status or responses
\- Forms – for collecting new feedback or comments
\- Charts – to visualize trends or common feedback topics
\- Calendar blocks – to track feedback cycles or deadlines
If you need to make design changes later, it’s easy to update everything right in Softr’s visual builder.
Softr is designed with security in mind. All feedback data is encrypted in transit (TLS) and at rest, and the entire repository is hosted on secure infrastructure. You have granular control over who can access or manage feedback through role-based permissions, user management, and visibility rules, helping protect sensitive insights in your repository.
When you use external data sources like Airtable, Notion, or SQL, Softr doesn’t store your feedback data—it simply displays it in real time according to your permissions. You always stay in control of your data and access levels.
Softr also adheres to industry best practices for authentication, access, and monitoring, so your feedback repository remains secure.
You can start building your client feedback repository for free with Softr’s Free plan, which lets you publish one app, invite up to 10 users, and use 2 user groups. This plan supports all major data sources, including Softr Databases, Airtable, and Google Sheets.
If your feedback repository grows and requires more users or advanced features, you can check out Softr’s paid plans for expanded capabilities.
Softr is tailored to help you build fully functional, interactive tools like a client feedback repository—without needing coding skills or developers. What stands out is how quickly you can go from a feedback idea to a live repository, and how easily you can connect existing data sources.
Other no-code tools may focus on different types of apps or require more technical setup, but Softr is streamlined for non-technical teams. You get full control over layout, user roles, permissions, and the ability to display and collect feedback right on top of your current data. With built-in features like forms, user management, conditional logic, and API support, you can launch a polished feedback platform without piecing together multiple tools.
Yes, you can automate processes and connect your client feedback repository to many other tools. Softr offers integrations with services like Zapier, Make, and N8N, so you can automatically route feedback, trigger notifications, or update tasks in other systems. For advanced needs, Softr supports REST API and webhooks.
This means you can automate tasks based on feedback submissions, push updates to other platforms, or pull in data from external tools—all without writing any code.