Collect, organize, and analyze feedback effortlessly with a customizable portal tailored to your team's unique workflow and goals


Add only the feedback forms, views, and workflows your team needs. Update and adjust your portal easily as your clients and processes evolve.
Connect surveys, feedback forms, and other systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for client insights.
Let clients log in and share feedback in a fully branded portal. Set up personalized dashboards, access, and permissions in minutes.
Clients can access the feedback portal from any device. Collect input or review updates on desktop or mobile with ease.
Clients can access the feedback portal from any device. Collect input or review updates on desktop or mobile with ease.
Connect with your tools to automate notifications, feedback tracking, and follow-ups for streamlined communication.
Provide separate logins for different client groups and create tailored dashboards for each, ensuring relevant feedback flows.
Custom rules let you control who can submit, view, or manage feedback—down to the group and individual level.
Keep client feedback and data secure. Softr is fully compliant with SOC2 and GDPR regulations.
Clients can ask AI support questions right in your portal and get instant answers, saving your team time and effort every day.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your client feedback portal in minutes using drag-and-drop blocks and simple templates.
Add feedback forms, client dashboards, or messaging as your feedback process evolves—no rebuild needed.
Manage feedback, share updates, and track requests—all in one client portal, with no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A client feedback portal is a secure online space where your clients can log in to share their feedback, view responses, and track the status of their submissions. It centralizes all feedback and communication, eliminating the need for lengthy email threads or scattered spreadsheets. This makes it much easier to collect, organize, and respond to feedback, providing a smoother experience for both you and your clients.
Softr lets you quickly build a client feedback portal tailored to your workflow. You can connect your existing data sources, such as Airtable, Notion, or HubSpot, and set up a portal where clients can submit feedback, check on the progress of their requests, and view updates—everything in one place.
You don’t need to write any code. You can use a template or start from scratch, customize the layout, manage permissions, and apply your branding. Softr makes it easy to launch, update, and scale your feedback portal as your needs change, helping you stay organized and responsive.
Your client feedback portal can include a variety of useful features, depending on your feedback process. Some common ones are:
\- User logins – so each client can securely submit and track their feedback
\- Custom dashboards – to display the status of feedback submissions and responses
\- Forms – for collecting detailed feedback, suggestions, or issue reports
\- File uploads – allowing clients to share screenshots or supporting documents
\- Search and filters – to help clients and your team quickly find specific feedback
\- Tables, lists, and detail views – to organize and present feedback items
\- Comments or status updates – to keep communication clear and transparent
\- Notifications – so clients know when there are updates or responses
\- Permissions and roles – so users only see what’s relevant to them
All of these features can be built with Softr’s drag-and-drop blocks, making it easy to adapt the portal as your feedback process evolves.
No coding is needed. You can build your client feedback portal entirely with Softr’s visual editor. Everything from the portal’s layout to user permissions can be customized without any programming experience required.
Yes. You can manage feedback from multiple clients or teams within a single client feedback portal. Each user only sees the feedback, discussions, and information relevant to them, based on their login and role. This setup works well for organizations handling feedback from various stakeholders or managing several projects at once.
Softr supports a wide range of data sources for your client feedback portal. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in feedback data from other sources using the REST API.
You’re not limited to just one. You can integrate multiple sources into the same feedback portal and display them side by side—for example, pulling in client feedback from both Airtable and HubSpot at once. Most sources support real-time, two-way sync, so any changes in your portal or data source stay updated automatically.
Yes, Softr gives you full control over how users experience your client feedback portal. You can customize the layout, navigation, and content to fit your brand and the way you collect feedback. Each page or block can be shown or hidden depending on who’s logged in, so every client or team member only sees the feedback, discussions, or updates that matter to them.
You can also set up different user roles, such as client, admin, or team member—and define exactly what each role can view or edit. For example, clients can submit and track their own feedback, while your internal team can manage all submissions. You can also create personalized views by filtering feedback based on the logged-in user.
This customization is especially helpful when you’re managing feedback from multiple clients or teams in the same portal, keeping the experience organized, secure, and tailored to each user.
Yes, you can. You don’t need to have existing feedback data in another tool to start building your client feedback portal with Softr. If you’re starting from scratch, Softr Databases are built into the platform and integrate seamlessly with your portal.
But if you already collect feedback or track issues in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. You can even use the REST API connector to bring in feedback data from other sources. Either way, you have full control over how feedback is organized and displayed in your portal.
Yes, you can fully white-label your client feedback portal in Softr. You can apply your own logo, brand colors, fonts, and use a custom domain to make the portal feel like an extension of your organization. All Softr branding can be removed, so users interacting with your feedback portal only see your identity throughout the experience.
Yes, you can. Softr gives you plenty of flexibility to control both the design and layout of your client feedback portal. You can adjust colors, fonts, spacing, and the page structure to match your brand guidelines. Each page can be organized however you like, so you decide which blocks go where and what different users see when they log in.
To display feedback and related data, you can add various types of blocks:
\- Table blocks – to show feedback submissions, status trackers, or reports
\- List or Card blocks – to highlight user comments, suggestions, or updates
\- Detail View – to display individual pieces of feedback or responses
\- Forms – for new feedback collection
\- Charts – to visualize feedback trends
\- Calendar blocks – to track follow-ups or feedback review dates
If you need to make changes later, everything can be updated directly in the visual builder.
Softr is built with security in mind. All your feedback data is encrypted in transit (TLS) and at rest, and your portal is hosted on secure, reliable infrastructure. You have full control over who can see or manage feedback within your portal. Role-based permissions, user management within your data source, visibility rules, and global access restrictions make it easy to protect sensitive client input at every level.
For portals connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your feedback data—it simply displays it in real time based on your permissions. You remain in control of your data and who can access or edit it.
Softr follows industry best practices for authentication, access control, and platform monitoring to keep your client feedback information secure.
You can get started for free. Softr’s Free plan allows you to publish one client feedback portal with up to 10 users and 2 user groups, including standard support for data sources like Softr Databases, Airtable, Google Sheets, and more.
If your feedback portal needs more users or advanced features, you can review and compare paid plans for additional capabilities: <http://softr.io/pricing>
Softr is designed to make building fully functional, user-facing apps—like client feedback portals, project trackers, and internal tools—easy for anyone, with no coding required. What stands out is how quickly you can launch a feedback portal and how well Softr integrates with your existing data.
Unlike no-code tools focused on mobile apps (such as Glide) or those more developer-oriented (like Retool), Softr is built for non-technical teams who want complete control over layout, user experience, and permissions. You can work with live data from sources like Airtable, Google Sheets, Softr Databases, or SQL to create a secure, branded feedback portal that your users can log into.
Everything is customizable in the visual builder—from content and design to user access. With built-in support for user roles, forms, conditional logic, and APIs, you don’t need to piece together multiple tools to create a polished client feedback portal.
Yes. Softr offers a wide range of integrations so you can connect your client feedback portal with the rest of your workflow. Sync with tools like Slack for notifications, connect to your CRM, or automate tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced automations.
Whether you need to send feedback to another system, trigger automations based on user input, or display data from other platforms, you can build it into your feedback portal—without writing any code.