Collect reviews, track submission status, and manage assets in an AI-powered portal built with AI to fit your agency's feedback workflow.




Choose just the features your feedback process requires. Customize your setup now, and evolve it later as your client relationships grow.






Connect client submissions, project assets, and survey results from multiple tools—or manage everything in Softr Databases. Create one integrated system for updates.
Give each client the right views and access in a branded portal. Set up secure logins, user groups, and granular survey permissions in minutes.
Portals are mobile-ready by default. Clients can submit feedback or view status from their phones using Softr's downloadable PWA technology.
Portals are mobile-ready by default. Clients can submit feedback or view status from their phones using Softr's downloadable PWA technology.
Build native automations to handle client notifications, status updates, and feedback analysis whenever a new survey response is submitted.
Provide separate logins for different clients or stakeholders, creating personalized reporting dashboards for each specific project.
Apply rules for different user types. Customize who can view feedback, edit responses, or upload assets at even the most granular level.
Protect client data and feedback from security threats. Softr is fully compliant with SOC2 and GDPR regulations for enterprise-level safety.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

Build your client feedback portal in minutes with AI—no manual configuration or manual setup needed.

Add features like real-time survey tracking, reporting, or client approvals as your needs evolve—no rebuild needed.

Start with a feedback portal, then add dashboards, forms, or project management tools—all in one place.
Co-build with AI
Simply describe what you need. Let Softr handle everything - Interface, database, workflows.
Iterate with AI or visually
Control most critical parts of your app yourself - roles, permissions, security.
Ship the same day
Invite team members or external clients and partners right away. No developer handover.
Use drag-and-drop blocks to build a portal that looks sleek and modern out of the box. Add only the features you need, and iterate as your workflows evolve.




A client feedback portal is a secure space where your clients can log in to share insights, submit feature requests, and track the status of their suggestions. It keeps all qualitative data in one place, so you don't have to rely on scattered emails or disconnected survey results. This makes it easier to stay organized and provide a transparent, high-touch experience for your clients while closing the feedback loop effectively.
Softr is the first AI-native platform for building business software. It makes it easy to build a client feedback portal that fits the way your product or service team works. You can describe your feedback loop to the AI Co-Builder to instantly generate your database, submission pages, and approval logic—already connected and secure.
You don't need to code anything. You can start by generating with AI, using a feedback template, or building from scratch. Everything runs on Softr Databases, the native, relational database built into the platform, or you can connect external tools like Airtable, Google Sheets, HubSpot, and more. You have full control to adjust the layout visually, decide which clients see which feedback threads, and brand it to match your company. It's quick to get up and running, simple to update, and flexible enough to scale as your customer base grows.
You can include a wide range of features in your client feedback portal, depending on how you prioritize customer insights. A great feedback app usually mixes classic functional blocks with AI-powered intelligence:
- AI-Powered Intelligence – Use Ask AI to let your product managers query feedback trends conversationally, or set up Database AI Agents to automatically categorize incoming feedback based on sentiment or product area.
- Vibe Coding Blocks – Build complex, custom UI elements—like a custom interactive roadmap—using the AI Code block to "vibe code" exactly what you need.
- Softr Workflows – Build native automations (like an automatic Slack alert for high-priority bugs) that trigger notifications or sync data whenever a client submits a new request.
- User Portals & Logins – Securely manage access so each client only sees their own submitted requests or shared community suggestions.
- Forms & Data Collection – Capture detailed insights with custom forms, screenshot uploads, and conditional logic to narrow down issue types.
- Dashboards & Charts – Visualize feedback volume and resolution rates with real-time charts and status summaries.
- Lists & Advanced Filtering – Display and manage entries with searchable tables, kanban boards for roadmapping, and detailed record views.
Everything is built using Softr's drag-and-drop blocks, so you can create these features without writing code. Need something more custom? Use the Vibe Coding block to generate a tailored feedback component with AI.
Vibe coding is all about moving fast and using AI to build exactly what you need. You can "vibe code" a client feedback portal in Softr by simply describing your requirements—like needing a voting system or a private internal comment section—to the AI Co-Builder. Softr then generates a production-ready app on top of a stable, secure foundation.
Unlike other tools that just generate raw, fragile code, Softr handles the "boring 80%"—like client authentication, feedback database logic, and permissions—natively. This means you get the speed of vibe coding without the "Day Two" headaches of managing raw code. You describe the workflow, Softr builds it, and it’s ready for your clients to start sharing insights instantly.
Yes. You can manage multiple clients, accounts, or internal teams in a single portal. Each user only sees the specific feedback threads and data assigned to them or their company, based on their login and role. This is useful for B2B SaaS companies or agencies working with multiple stakeholders who need private channels for sensitive feedback.
Yes, you can. You don't need to bring your feedback from somewhere else to start building with Softr. If you're starting a new feedback initiative from scratch, you can use Softr Databases, which is built into the platform and integrates perfectly with any submission forms or roadmaps you build.
But if you already have feedback logs in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, or Jira, you can connect those too. You can also use the REST API connector to bring in tickets from other support sources. Either way, you have full control over how your feedback data is structured and displayed.
Softr Databases is the recommended native, relational data source for Softr. It is built explicitly for business apps like feedback portals, offering high performance, instant automation triggers, and a fast experience because the data is native to the platform.
If you already store customer requests elsewhere, Softr also connects to 17+ external data sources. You can connect to Airtable, Google Sheets, HubSpot, SmartSuite, and BigQuery. You can even integrate multiple data sources into the same app—so your portal could pull in customer profiles from HubSpot and feedback entries from Softr Databases simultaneously. Most sources support real-time, two-way sync, ensuring your product team and clients stay aligned.
Yes, Softr gives you full control over how users experience your client feedback portal. You can customize the layout, navigation, and submission forms to match your brand. Each feedback block or roadmap view can be shown or hidden based on who's logged in, so every client sees only the items relevant to their account.
You can also set up different user roles, such as Client, Product Manager, or Admin—and define exactly what each role can do. For example, clients can submit and vote on items, while product managers can change statuses (e.g., from 'Under Review' to 'Planned'). You can also create personalized views by filtering feedback based on the logged-in user's company.
This level of customization is essential for maintaining privacy between different clients while giving your internal team a unified view of all incoming suggestions.
Yes, you can fully white-label your client feedback portal in Softr. You can use your own logo, brand colors, fonts, and a custom domain to make the portal feel like an integrated part of your product suite. You can also remove all Softr branding, ensuring your clients have a seamless brand experience when they log in to share their thoughts.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your client feedback portal. You can adjust colors, typography, and page structure to match your brand identity. You can choose how the feedback is displayed, where the submission buttons are placed, and what unique views different user segments see.
To display your data, you can add different types of blocks:
- Table blocks – for internal teams to review lists of raw feedback entries
- List or Card blocks – to create a user-facing gallery of feature requests
- Detail View – to show a single feedback item with full descriptions and comments
- Forms – to collect structured feedback and bug reports
- Charts – to show clients the most requested features visually
- Calendar blocks – to display expected release dates and project milestones
If your feedback process evolves, it's easy to make updates directly in the visual builder without needing a developer.
Softr is built with security in mind. All interaction and feedback data is encrypted in transit and at rest, and your portal is hosted on secure, reliable infrastructure. You have full control over who can view specific feedback entries. You can set up role-based permissions, manage users within your data source, and apply visibility rules to ensure that a client from Company A never sees the private requests from Company B.
For portals using Softr Databases, your data is stored in Softr's secure environment with SOC 2 Type II compliance. For apps connected to external sources like Airtable or SQL, Softr doesn't store your core data—it simply displays it in real-time based on your specific access settings. Softr also follow industry best practices for authentication and monitoring to keep client insights safe.
It is fully production-ready. Unlike many AI tools that just "vibe code" custom scripts that are difficult to maintain, Softr builds your client feedback portal on top of a stable, business-grade foundation.
We handle the "boring 80%"—like secure user logins, submission storage, and granular permissions—natively. This solves the "Day Two" problem of AI: you get the speed of instant generation without the headache of managing raw, unreliable code. Your portal is secure, scalable, and ready to handle customer feedback from day one.
Softr is the first AI-native platform for building business software. Unlike pure "vibe coding" tools that generate fragile code, or traditional survey tools that offer limited customization, Softr's AI Co-Builder creates a full-featured portal on top of a secure, production-ready foundation.
What sets it apart is the hybrid advantage: you can use AI to generate your feedback database, app structure, and routing logic in minutes, then use visual controls for branding and permissioning. You get the speed of AI with the reliability of business-grade infrastructure already built-in. It's designed for product teams who want a custom feedback experience without the long development cycle.
Yes. Softr supports powerful native workflows and a wide range of integrations so you can connect your feedback portal to the rest of your product stack. You can automate tasks using Softr Workflows, such as sending a notification to your team when a high-value client submits feedback, or sync data with tools like Zapier, Make, and Intercom.
Whether you need to push feedback into Jira for your developers, trigger a 'Thank You' email via Mailchimp, or display customer success health scores from HubSpot, you can build it into your portal without writing a single line of code.
Go from idea to live client portal in under an hour. Get started free. No setup time, no developer needed.