Gather valuable insights, streamline feedback processes, and enhance customer satisfaction with a customizable portal for your business needs


Set up a feedback collection portal that fits how your team works. Add only the views and features you need now, and adapt as your needs grow.
Connect surveys, emails, and project management tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for client insights.
Collect feedback from clients in a fully branded portal. Set up secure logins, user groups, and personalized survey access in minutes.
Clients can submit feedback easily from any device. Mobile-ready forms ensure a smooth experience everywhere.
Clients can submit feedback easily from any device. Mobile-ready forms ensure a smooth experience everywhere.
Connect your feedback portal to tools like Make, Zapier and N8N to automate survey follow-ups and response tracking.
Create different groups for clients or stakeholders, so each gets feedback requests and dashboards tailored to them.
Control who can access, submit, or view feedback results. Set permissions by group or individual survey.
Keep all feedback responses confidential and protected. Softr is SOC2 and GDPR compliant for peace of mind.
Clients can ask AI about feedback status or next steps and get instant answers, all within your feedback portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Go live with your client feedback portal in minutes using drag-and-drop forms and templates.
Easily add surveys, automate follow-ups, or adjust feedback flows as your process changes.
Collect feedback, manage responses, and share insights—all in one place with no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A client feedback collection portal is a secure online space where your clients can log in to submit their feedback, suggestions, and insights directly to your team. It centralizes all feedback in one place, making it easier to track responses, analyze trends, and follow up on any issues. This approach streamlines communication, so you don’t need to rely on scattered emails or manual spreadsheets, and ensures every piece of feedback is organized and accessible.
Softr makes it simple to build a client feedback collection portal tailored to your workflow. You can connect your existing databases, like Airtable, Notion, or Google Sheets, and set up a portal where clients can log in, share feedback, view responses, and track the status of their submissions—all in one place.
You don’t need any coding skills. Start with a template or build your portal from scratch, customize the layout, control who can access what, and make sure it matches your brand. It’s fast to launch, easy to update as your needs evolve, and flexible enough to grow with your feedback process.
You can add a variety of features to your client feedback collection portal, depending on your process. Common examples include:
\- User logins – so each client can securely submit and view their own feedback
\- Custom dashboards – to display feedback trends, responses, or action items
\- Feedback forms – for clients to easily provide comments, suggestions, or ratings
\- File uploads – allowing clients to attach screenshots or supporting documents
\- Search and filters – to help your team find specific feedback quickly
\- Tables, lists, and detail views – to organize feedback entries and follow-up statuses
\- Comments or status updates – to keep clients informed on the progress of their feedback
\- Charts and reports – to visualize patterns or satisfaction scores
\- Permissions and roles – so sensitive feedback is only visible to the right team members
All of these features are built using Softr’s drag-and-drop blocks, so you can update your portal as you go—no coding required.
No coding is needed. You can build your entire client feedback collection portal using Softr’s visual editor. Everything from layout to permissions is customizable without writing a single line of code, so you can focus on collecting and managing feedback—not troubleshooting code.
Yes. You can manage multiple clients or teams within a single client feedback collection portal. Each user only sees the feedback forms, submissions, and data that are relevant to them, based on their login and role. This makes it easy to collect and organize feedback from different clients or groups, all in one convenient place.
Softr supports a wide range of data sources for your client feedback collection portal. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in feedback data from other systems using the REST API.
You’re not limited to just one data source. You can combine multiple sources in the same portal and display them side by side—so your feedback portal can pull in data from both Airtable and HubSpot at once. Most sources support real-time, two-way sync, so any updates in your portal or data source stay in sync automatically.
Yes, Softr gives you full control over how users experience your client feedback collection portal. You can tailor the layout, navigation, and feedback workflows to fit your brand and the way you collect feedback. Each page or section can be shown or hidden depending on who’s logged in, so every user sees only the feedback and information relevant to them.
You can set up distinct user roles, such as client, team member, or admin—and specify exactly what each can view or manage. For example, clients might only see their own feedback submissions, while internal team members can review and analyze all responses. You can also create personalized dashboards by filtering feedback data for each user.
This degree of customization is especially helpful if you’re collecting feedback from multiple clients or teams in the same portal. It keeps things secure, organized, and tailored to everyone’s needs.
Yes, you can. You don’t need to have existing data in another tool to start building your client feedback collection portal with Softr. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and works seamlessly with your feedback portal.
If you do have feedback data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can easily connect those as well. You can also use the REST API connector to bring in feedback data from other sources. Either way, you have complete control over how feedback is organized and displayed in your portal.
Yes, you can fully white-label your client feedback collection portal in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the portal feel like a seamless part of your organization’s workflow. You can also remove all Softr branding, so your users only see your identity throughout the feedback submission process.
Absolutely. Softr gives you the flexibility to control both the design and layout of your client feedback collection portal. You can adjust colors, fonts, spacing, and page structure to align with your brand and feedback processes. You can organize pages and blocks however you like, and decide what different users see when they log in.
To collect and display feedback, you can add different types of blocks based on your needs:
\- Forms – for gathering structured feedback from users
\- Table blocks – to organize and review feedback submissions
\- List or Card blocks – to showcase feedback summaries or highlight key insights
\- Detail View – to drill down into individual feedback submissions
\- Charts – to visualize trends and satisfaction scores
And if you want to update your portal’s design or add new sections later, you can easily do so using Softr’s visual builder.
Softr is designed with security as a priority. All data in your client feedback collection portal is encrypted both in transit (TLS) and at rest, and is hosted on secure, reliable infrastructure. You have full control over who can access and interact with the feedback collected in your portal—set up role-based permissions, manage users directly within your connected database, use visibility rules, and apply global restrictions to keep sensitive information protected.
If you’re connecting to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your feedback data—it simply displays it in real time based on your configured access levels. You remain in control of your data at all times.
Softr also adheres to industry best practices for authentication, access control, and platform monitoring to keep all feedback secure.
You can start building your client feedback collection portal for free. Softr’s Free plan allows you to publish one app with up to 10 users and 2 user groups, and includes connections to standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If you need to collect feedback from more users, or require advanced features, you can review the paid plans here: <https://softr.io/pricing>
Softr is made to help you quickly build functional, interactive apps like client feedback collection portals—no coding required. It stands out for its speed from concept to launch, and its seamless integration with your existing data sources.
Unlike no-code platforms focused only on mobile apps (like Glide) or more developer-focused tools (like Retool), Softr is built for non-technical users who want full visual control over layout, user access, and experience. You can build your portal on top of real-time data from Airtable, Google Sheets, Softr Databases, or SQL, and create a secure, fully branded feedback environment.
Everything is customizable in the visual editor, from content to user permissions. And since Softr provides built-in support for roles, forms, conditional logic, and APIs, you won’t need to combine multiple tools to launch a professional feedback collection portal.
Yes. Softr offers a wide range of integrations so you can connect your client feedback collection portal with the rest of your toolset. Automate tasks or trigger notifications using Zapier, Make, or N8N, and connect with apps like Slack or email for real-time alerts. Softr also supports REST APIs and webhooks for advanced workflow automation.
Whether you want to export feedback, notify your team of new submissions, or sync responses with other systems, you can do it all within your portal—no coding needed.