Manage customer data, schedule appointments, and streamline operations with a customizable CRM tailored for your auto repair shop.


Build a CRM for your auto repair business with only the features and views you need. Adjust and expand your setup as your workflows evolve.
Connect spreadsheets, CRMs, and service management systems with real-time sync—or manage everything in Softr Databases. Create one source of truth for your auto repair shop.
Empower technicians, managers, and customers with the right access to your auto repair CRM. Assign permissions, roles, and workflows in a branded portal—no code required.
Automate appointment scheduling, service reminders, and customer follow-ups by connecting your CRM with popular tools.
Automate appointment scheduling, service reminders, and customer follow-ups by connecting your CRM with popular tools.
Assign roles for technicians, managers, and customers so each user only sees what they need in the CRM.
Control who can view, update, or assign repair orders—permissions set by job role or team.
Keep vehicle and client data protected. Softr is fully compliant with SOC2 and GDPR security requirements.
Capture service details, inspection checklists, or approvals with flexible, task-specific forms for each workflow.
Let staff ask AI about jobs, clients, or sales without leaving your CRM—answers and insights are built right into the app.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your auto repair CRM in minutes with drag-and-drop blocks and templates built for shops.
Add service reminders, customer notes, or inventory tracking as your repair business changes.
Start with your CRM, then add appointment forms, invoices, or staff portals—all in one place.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












Auto repair CRM software is a secure platform where your shop’s customers can log in to view updates on their vehicle repairs, access invoices, schedule appointments, and communicate with your team. It centralizes information and communication, so you don’t have to rely on phone calls or scattered paperwork. This helps your shop stay organized and provides a better, more transparent experience for your customers.
Softr makes it easy to build an auto repair CRM tailored to your shop’s needs. You can connect your existing data—like job histories, customer profiles, repair schedules, and payments—and set up a portal where customers can check repair status, review quotes, upload documents, and message your team, all in one place.
No coding is required. You can start with a template or build from scratch, customize layouts, set permissions, and brand the portal to match your shop. It’s quick to launch, simple to update, and flexible enough to grow as your business expands. This keeps your shop running smoothly and professionally.
You can add a variety of features to your auto repair CRM to fit the way your shop operates. Common features include:
\- Customer logins – so each customer can see their vehicle’s repair status and history
\- Custom dashboards – to show repair progress, upcoming appointments, or account info
\- Forms – for service requests, feedback, or vehicle check-ins
\- File sharing – customers and your team can upload and download estimates, photos, or invoices
\- Search and filters – to help users quickly find specific vehicles, services, or appointments
\- Tables, lists, and detail views – to display job records, service tickets, or payment history
\- Comments or status updates – to keep communication between technicians and customers in one place
\- Charts – to visualize completed jobs, revenue, or efficiency metrics
\- Calendar view – for scheduling services, follow-ups, or reminders
\- Permissions and roles – so staff and customers only access the information relevant to them
All features are built with Softr’s drag-and-drop tools, so you don’t need to write code. And if your shop’s process changes, you can easily update the CRM software anytime.
No coding is necessary. You can build your auto repair CRM software entirely using Softr’s visual editor. Everything, from layout to user roles and permissions, can be customized without writing a single line of code.
Yes. You can manage multiple customers, vehicles, and even service teams in a single auto repair CRM portal. Each user—whether it’s a customer accessing their repair history, a technician updating job statuses, or a manager overseeing workflow—sees only the information and tools relevant to their role. This setup is ideal for auto repair shops that serve many customers and coordinate different teams from one central dashboard.
Softr supports a wide range of data sources for your auto repair CRM. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also import shop data from other sources using the REST API.
You’re not limited to just one data source. You can combine multiple sources into your CRM—for example, tracking vehicle data from Airtable while managing communications in HubSpot. Most sources support real-time, two-way sync, so updates in your CRM or connected data source will always stay in sync automatically.
Yes, Softr gives you full control over how users interact with your auto repair CRM portal. You can tailor the interface, navigation, and content to fit your shop’s branding and workflow. Each section or feature can be shown or hidden based on who’s logged in, so customers, technicians, and managers each see only what matters to them.
You can also set up different user roles—like customer, technician, service advisor, or admin—and define exactly what each role can access or update. For example, customers can view their service history and appointments, while technicians can manage work orders. This level of customization helps ensure your CRM is secure, organized, and tailored to every user’s needs.
Yes, you can. You don’t need to bring your customer or vehicle data from another tool to start setting up your auto repair CRM software with Softr. If your shop is just getting started, you can use Softr Databases, which is built into the platform and integrates seamlessly with the CRM features you need.
If you already have data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those too. You can also use the REST API connector to bring in data from other sources. Either way, you have complete control over how your shop’s data is organized and displayed in the CRM.
Yes, you can fully white-label your auto repair CRM software in Softr. You can add your own shop logo, brand colors, preferred fonts, and even use your custom domain, so the CRM feels like an extension of your auto repair business. All Softr branding can be removed, making sure your customers and team only see your shop’s identity throughout the experience.
Absolutely. Softr gives you complete flexibility over the design and layout of your auto repair CRM software. You can adjust things like colors, fonts, and page structure to fit your shop's brand. You decide how each page is organized, choose which blocks go where, and set what different user types—like mechanics, service advisors, or customers—see when they log in.
To display your shop’s information, you can use different types of blocks:
\- Table blocks – to show repair orders, appointments, or parts inventory
\- List or Card blocks – to highlight vehicle profiles, customer details, or service history
\- Detail View – to show individual repair tickets or customer dashboards
\- Forms – for job intake, service requests, or feedback
\- Charts – to display shop performance metrics or sales trends
\- Calendar blocks – to organize bookings or technician schedules
If you need to update your CRM's content or layout, the visual builder makes it easy to make changes on the fly.
Softr takes the security of your auto repair CRM data seriously. All information is encrypted both in transit (TLS) and at rest, and your CRM is hosted on secure, reliable infrastructure. You have full control over user access and permissions—set role-based permissions for shop staff, mechanics, and customers, manage users directly in your data source, and apply visibility rules or global restrictions for sensitive information.
If your CRM pulls data from sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just shows it in real time based on your access settings. You always control who can see or edit your shop’s data.
Softr also follows industry best practices for authentication, access management, and continuous monitoring to ensure your information stays safe.
Getting started is free. Softr’s Free plan lets you publish one auto repair CRM app with up to 10 users and 2 user groups, and supports standard data sources like Softr Databases, Airtable, and Google Sheets.
If your shop needs more users or advanced features, you can explore the paid plans to find the best fit for your business: <https://softr.io/pricing>
Softr is designed to make building powerful, user-friendly apps—like auto repair CRMs, customer portals, and internal tools—simple, even without coding skills or developers. What makes Softr stand out is the speed from idea to a working app, and how seamlessly it integrates with your shop’s existing data.
While other no-code platforms might specialize in mobile apps or target developers, Softr is ideal for auto repair shop teams who want total control over layout, user experience, and permissions. You can build on real-time data from sources like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded software that your staff and customers can log into.
Everything is customizable—content, design, and user visibility. With built-in features like user roles, forms, conditional logic, and API support, you don’t need multiple tools to launch a polished auto repair CRM.
Yes. Softr supports a wide range of integrations that let you connect your auto repair CRM to the rest of your workflow. You can sync with payment tools like Stripe, use chat integrations for customer communication, and automate tasks using Zapier, Make, or N8N. Softr also has REST API and webhooks support for more advanced automations.
Whether you want to send updates to other systems, trigger notifications based on repair status, or pull information from your accounting tools, you can set it all up in your auto repair CRM—no coding required.