Manage customer relationships, streamline operations, and enhance service quality with a custom CRM tailored to your telecom business.


Set up a telecom CRM with only the features and views your team needs. Adjust and expand your setup as your workflows change—no coding required.
Connect spreadsheets, CRMs, and telecom systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your telecom operations.
Empower your telecom team with tailored access and tools. Set up secure logins, user groups, and detailed permissions—no IT help needed.
Give sales reps, support staff, and managers dashboards tailored to their roles, displaying only telecom-specific data.
Give sales reps, support staff, and managers dashboards tailored to their roles, displaying only telecom-specific data.
Connect to Make, Zapier, or N8N to automate lead tracking, service requests, and customer updates.
Access your telecom CRM from desktop or mobile. All apps are mobile-ready out of the box.
Enable your team to log in with email, Google, or SSO for fast, secure access—no IT tickets needed.
Protect telecom customer data with SOC2 and GDPR compliance, plus precise access control at every level.
Sales reps get quick answers and customer insights from AI—built right into your telecom CRM for seamless daily workflows.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your telecom CRM in minutes with drag-and-drop blocks and easy-to-use templates.
Add features like service tracking, ticket management, or reporting as your telecom needs evolve.
Start with your CRM, then add support portals or dashboards—all in one place, with no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A telecom CRM is a secure platform where telecom providers and their teams can manage customer accounts, view service details, update client interactions, and track support requests. It centralizes all your telecom customer data, making it easy to stay organized, streamline communication, and deliver a better experience to both your team and your subscribers.
Softr makes it simple to create a telecom CRM that fits the way your telecom company operates. You can integrate your existing data—such as subscriber records, service tickets, and billing info from Airtable, HubSpot, Notion, and more—and set up a platform where your team can access customer details, log interactions, and manage support cases, all in one place.
No coding is required. You can start with a template or build your telecom CRM from scratch, customize the layout, control access levels, and apply your company’s branding. It’s fast to launch, easy to update, and flexible enough to grow with your telecom operations, keeping everything organized and professional.
You can add a wide variety of features to your telecom CRM, depending on your workflow. Some popular options include:
\- User logins – so each team member or manager can access relevant customer accounts
\- Custom dashboards – to show account status, open tickets, or service history
\- Forms – for onboarding new subscribers, collecting feedback, or submitting support requests
\- File sharing – upload and store contracts, invoices, or compliance documents securely
\- Search and filters – to quickly find customer records, tickets, or plans
\- Tables, lists, and detail views – to display customers, subscriptions, or device inventories
\- Comments or status updates – to keep internal communications and customer updates in one place
\- Charts – to visualize metrics like churn rates, ticket resolution times, or revenue
\- Calendar view – to track service appointments, installation dates, or contract renewals
\- Permissions and roles – so team members only see and edit what they’re authorized to
All these features are built using Softr’s drag-and-drop blocks, so you don’t need to code. If your processes change, you can easily update the CRM as needed.
No coding is necessary. You can build your telecom CRM entirely using Softr’s visual editor. Everything from layout to user permissions can be set up without writing a single line of code.
Yes. You can manage multiple telecom customers or internal teams in a single CRM portal. Each user only sees the telecom account data, tickets, or information assigned to them, based on their login and role. This is especially useful for telecom providers who support a variety of business clients or need to separate access for different service teams.
Softr supports a wide variety of data sources to help you manage your telecom CRM. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also connect other telecom databases using the REST API.
You’re not limited to one source. You can combine multiple data connections in the same CRM portal—so your telecom CRM can pull information from both Airtable and HubSpot at once. Most data sources support real-time, two-way sync, so any changes made in your portal or original source stay updated automatically.
Yes, Softr gives you complete control over how users interact with your telecom CRM portal. You can tailor the layout, navigation, and content to fit your telecom brand and workflow. Each page or block can be shown or hidden depending on who’s logged in, so every telecom customer or team member only sees the information relevant to them.
You can also set up different user roles, like customer, admin, or support agent, and define exactly what each can view or edit. For example, telecom customers see only their own service tickets, while your internal staff can access all account records. You can even create personalized dashboards by filtering data based on the logged-in user.
This level of customization is especially valuable when managing multiple telecom customers, accounts, or service teams in the same portal. It keeps the CRM secure, streamlined, and personalized for every user.
Yes, you can. You don’t need to migrate telecom customer data from elsewhere to start building with Softr for your CRM. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and works seamlessly with your telecom CRM application.
If your telecom data is already in systems like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect them too. The REST API connector lets you pull in data from other telecom tools as well. No matter where your data lives, you have full control over how it’s structured and presented in your telecom CRM portal.
Yes, you can fully white-label your telecom CRM in Softr. You can use your own company logo, brand colors, fonts, and even set up a custom domain, so the CRM feels like a seamless part of your telecom organization. All Softr branding can be removed, ensuring your team and customers only see your telecom company’s identity throughout the entire experience.
Absolutely. Softr gives you the flexibility to customize both the design and layout of your telecom CRM. You can adjust colors, fonts, spacing, and page structure to match your telecom brand. Choose how each page is arranged, select which blocks to use, and set up personalized dashboards or workflows for different user roles within your telecom team.
To organize your telecom data, you can use different block types:
\- Table blocks – for structured data like account records, service plans, or ticket lists
\- List or Card blocks – to highlight contacts, services, or customer accounts
\- Detail View – perfect for showing individual customer or account profiles
\- Forms – for capturing new leads or support requests
\- Charts – to visualize metrics like usage or revenue
\- Calendar blocks – for scheduling service appointments or renewals
If you need to update your workflows or design, it’s easy to make changes in the Softr visual builder.
Softr is designed with security as a priority. All telecom CRM data is encrypted both in transit (TLS) and at rest, and apps are hosted on secure, reliable infrastructure. You have full control over user permissions in your CRM—set role-based access, manage users within your connected data source, set up visibility rules, and restrict sensitive telecom information across the platform.
If your CRM is connected to external data sources like Airtable, Notion, or SQL, Softr doesn't retain your data; it simply displays it in real time based on your permission settings. You maintain complete control over who can view or edit telecom records.
Softr also adheres to best practices for authentication, access control, and platform monitoring to keep your telecom data secure.
You can get started for free. With Softr’s Free plan, you can publish one telecom CRM app with up to 10 users and 2 user groups, and leverage standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your telecom CRM requires more users or advanced features, you can review the paid plan options to find what fits your organization best: <http://softr.io/pricing>
Softr is built to make it easy to create powerful, user-facing apps—like telecom CRMs, client portals, and internal management tools—without writing a single line of code. What sets Softr apart is the speed to launch and how seamlessly it connects with your existing telecom data sources.
Unlike other no-code tools that may focus on mobile apps (like Glide) or are more developer-focused (like Retool), Softr is designed for non-technical telecom teams who want complete control over layout, user experience, and permissions. You can build on top of live data from Airtable, Google Sheets, Softr Databases, or SQL, and create branded, secure telecom CRMs that team members or customer-facing staff can access.
All elements are visually customizable—from content and design to user access. With built-in features for user roles, forms, logic, and API support, you don’t need to combine several tools to build a polished telecom CRM.
Yes. Softr supports a wide range of integrations so you can connect your telecom CRM to the rest of your technology stack. Integrate with tools such as Stripe for billing, Intercom for customer chat, and automate processes using Zapier, Make, or N8N. Softr also provides support for REST API and webhooks for advanced telecom automation needs.
Whether you need to sync customer data to another system, automate ticketing, or display information from external platforms, you can build these workflows into your telecom CRM—without needing to write code.