Dashboard & Reporting

Build a support channel analytics dashboard in minutes

Analyze customer interactions, improve response times, and optimize support workflows with a custom dashboard tailored to your needs

Get started free Start with a template

A user interface displaying a support channel analytics dashboard with charts, graphs, and key performance metrics.

support channel analytics dashboard mobile ui

Loved by 800,000+ teams around the globe

Flexibility

Tailor your analytics dashboard to your needs

Choose just the metrics and views your team needs. Adjust and expand your dashboard as your support workflows change—no coding required.

UI screenshot of multi-channel ticket tracking

UI screenshot of agent performance reports

UI screenshot of customer feedback collection

UI screenshot of export and share analytics

Data Management

Unify your support data in real time

Connect spreadsheets, ticketing systems, and other tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your support workflows.

Explore all data sources

Power

Custom access for every team. Built-in security, no dev time.

Empower your team with secure, tailored dashboards to monitor support channel performance. Set up access and permissions quickly—no dev resources required.

Advanced permissions

Provide different team members with dashboards and insights relevant to their support roles.

User groups

Provide different team members with dashboards and insights relevant to their support roles.

Automations

Integrate with tools like Make, Zapier, or N8N to automate data pulls and report sharing across channels.

Works on any device

Access analytics dashboards on desktop or mobile. All reporting tools are mobile-ready out of the box.

Easy, secure logins

Let team members log in securely with Google, email, or SSO to access analytics—no IT tickets needed.

Security

Keep sensitive support data protected. Softr ensures SOC2 and GDPR compliance at every level.

AI Magic

Give support teams an AI assistant

AI surfaces trends and answers questions right inside your dashboard, helping support teams act faster and resolve issues quickly.

Why Softr

Why Softr vs other software

No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.

UI screenshot of Softr drag-and-drop dashboard setup for building support channel analytics dashboard

Easy, fast setup

Spin up a support channel analytics dashboard in minutes with drag-and-drop blocks and templates.

UI screenshot of Softr dashboard with resources, contacts, finances, and projects modules

Consolidate your stack

Easily add new data sources or reports as your support analytics needs change—no rebuilds required.

Integration logos showing Softr connected with Airtable, Notion, Google Sheets, HubSpot, SQL, Rest API, and more.

Flexible as you grow

Bring support metrics, dashboards, and team insights together in one place—no extra tools needed.

“We’re not coders or developers, but Softr is so easy to use and learn — it lets us run with our ideas.”

Ashley Kalinauskas

CEO, Torigen Pharmaceuticals

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“With Softr we’re able to experiment and innovate at the speed of conversation, which gives users a sense of control and ownership.”

Oliver Thomas

Maker Digital Systems Architect, MIT

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“The biggest benefit we’ve found with Softr is how customizable and flexible it is. We’ve been able to create a platform that is adapted to our fairly complicated needs.”

Isobelle Ford

Founder & Director, Skylight Ventures

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“We’ve been able to create multiple client and employee portals with Softr and it works like magic. The integration with monday.com is seamless.”

Jesuena Estoque Reimer

Founder, Mindflows

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“Building our sustainability training app on Softr let us deliver an intuitive user experience to over 5,000 professionals in days without writing a single line of code.”

Guillaume Duvernay

Growth Lead, Plan A

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“I’ve dreamed of having a client portal for probably 10 years. I tried many different tools, got frustrated, and let it go. Then I played with Softr and immediately went “this is it!”

Rebecca Berneck

CEO, Officeheads

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How It Works

Build a fully custom support channel analytics dashboard in minutes

Connect to your data in seconds

Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.

Customize layout and logic

Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.

Publish and launch

Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.

“Our submission process used to be on paper. Now clinics use our Softr customer portal and submit in a few clicks. It saves 3-4 hours a day of at least one employee’s time.”